Posted 129 months ago
Cisco Network Analyst for VOIP
@ Collabera
Victoria, British Columbia
Overview
Collabera is hiring a Network Analyst to support Cisco routing, physical network design and Cisco Voice systems across multiple Canadian data centers. The role focuses on Cisco VOIP and call center support at Tier 2, acting as liaison between network architects, Tier 1 support and external service providers. The posting states a competitive annual compensation and a benefits package including medical, dental, vision, pension and annual bonus.
Responsibilities:
- Provide Tier 2 network operational support
- Support Cisco VOIP and call center systems
- Liaise between architects, Tier 1 and service providers
- Identify areas for network operational improvement
- Support network requirements across Canadian data centers
Requirements summary:
- Cisco routing and Layer 1-3 network design
- Cisco Voice and Unified Communications Manager administration
- VOIP and network design experience
- Technical diploma or Cisco certification preferred
- Experience in a BPO or call center setting is a plus
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · smartrecruiters
- Employer posting date
- 2016-03-21
- First seen by our source
- 2026-10-12
- Source record updated
- 2026-10-12
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | IT |
| Hours per week | 40 (estimated) |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Licences & certifications | Cisco certification |
| Education | College diploma (preferred) |
| Fields of study | data communications, routing, network administration |
| Perks mentioned | Generous paid time off, Retirement plan, Performance bonus, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Collabera
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Empowering innovation, building elite teams, and delivering impactful digital talent solutions.
Full company description
At Collabera, we bridge top talent with industry-leading companies, creating a platform for meaningful career growth. With over 30 years of global expertise, we are an AI-first, people-centric organization empowering professionals with the right opportunities, resources, and networks to grow and lead. At Collabera, it’s not just about jobs, it’s about unlocking potential and shaping success.
- LinkedIn followers
- 1,231,508
- People associated on LinkedIn
- 6,124
- Reported office locations
- 110 Allen Road, Basking Ridge, New Jersey 07920, US
- Other recorded names
- External Career Site
- Collabera
- Specialties
- Total Talent Solutions
- Tech Consulting Services
- Advisory and Implementation
- Direct Hire Recruitment
- Software Engineering Solutions
- Platform Modernization and Integration
- Data Modernization
- Customized Training and Talent Development
- Project-Based Services
- Talent Development
- and Cloud Enablement and Migration,
- Profile identifies a recruitment agency
- No
At Collabera, we bridge top talent with industry-leading companies, creating a platform for meaningful career growth. With over 30 years of global expertise, we are an AI-first, people-centric organization empowering professionals with the right opportunities, resources, and networks to grow and lead. At Collabera, it’s not just about jobs, it’s about unlocking potential and shaping success.
| Field | Value |
|---|---|
| Industry | Information Technology & Services |
| Company size | 10,001+ employees |
| Headquarters | Basking Ridge, New Jersey |
| Organization type | Privately Held |
| Year founded | 1996 |
| Specialties | Total Talent SolutionsTech Consulting ServicesAdvisory and ImplementationDirect Hire RecruitmentSoftware Engineering SolutionsPlatform Modernization and IntegrationData ModernizationCustomized Training and Talent DevelopmentProject-Based ServicesTalent Development |
| Open jobs on Jobsy | 55 |
| View page |
Company Description
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
has an immediate need for a Network Analyst who will be well versed in Cisco Routing, Physical Network Design (Layers 1, 2, 3), who can direct and evaluate service providers, who also who also has a working knowledge of CISCO Voice components coupled with system administration and virtual storage experience. The successful incumbent will help identify areas for improvement for network/operational excellence.
• The Network Analyst works closely with other Network Analysts and all data center professionals and will be providing mostly tier 2 level of support at the network operational level and will enact as a liaison between the network architect, Tier 1 Support and external service providers for the network and the CISCO Voice systems. The focus on this role will be the CISCO VOIP and Call Center, while also working with the team to provide overall network support
• Our client supports a complex network system with multiple data centers spread across Canada, and integrating with the US organization. Our client works with government network support teams as well as our hosting and network providers to support the networking requirements.
• The successful candidate will be a methodical problem solver and will analyze and resolve business challenges within budget, and is comfortable with peer and supervisory feedback. You must possess a desire to learn and adopt new processes for continual improvement and to keep abreast of new technologies.
Requirements
Education:
• Preference for a Technical Diploma or Technical Certification from an accredited technical college or university, with major coursework in data communications, routing, and network administration.
• CISCO certifications would be an asset.
Desired Skills:
• Cisco Adaptive Security Appliance Administration
• Cisco Unified Communication Manager Administration
• CISCO Voice and Call Center Administration
• Network Management tools
Nice to Have Skills:
• NetApp
• VM Ware
• Solar Winds Network Performance Monitor/Configuration Manager
• Virtual System/Storage Administration
• Oracle Database Exposure (Oracle 10g)
• Oracle Fusion Middleware Exposure
• Microsoft Windows Administration
• Microsoft SQL server administration
• UNIX Administration
• Dell networking
Along with a competitive annual compensation offered, additional benefits could include:
• 100% employer paid Provincial Medical Services coverage
• Comprehensive extended medical package
• Comprehensive Pension Plan
• Annual bonus
• 4 weeks annual vacation
• Fitness package subsidy
Qualifications
Experience in VOIP, Network layer and Design, CISCO UCM, Experience in a BPO/call center setting is a plus
Additional Information
Journal
Only you can see this. Kept on this device, and in your account when you sign in.