Posted 23 days ago
Claim Center BSAs
@ Maplesoft Group, an SEB Company
Ottawa, Ontario
SIGNALS
Overview
Maplesoft Group is hiring a Senior Business Systems Analyst on a contract basis to act as the liaison between business stakeholders and technology teams on insurance technology projects, with a focus on Guidewire BillingCenter. The work covers requirements discovery, process analysis, integrations and APIs, UAT and Agile delivery. The posting states hybrid work with two office days per week, Canada-wide remote considered on an exception basis, and a salary range of $70,000 to $90,000 annually.
Responsibilities:
- Gather, analyze and validate business requirements and functional specifications
- Translate requirements into user stories, process flows and system requirements
- Analyze integrations, APIs, data mappings and business workflows
- Create and coordinate UAT strategies, test plans and validation
- Participate in backlog refinement, sprint planning and release readiness
Requirements summary:
- 5+ years as a Business Systems Analyst or related IT professional
- Hands-on experience with at least one Guidewire product
- Strong Agile, SDLC and requirements documentation experience
- Experience leading UAT initiatives
- Hands-on experience with Jira, Jira Service Management and Confluence
- Experience with APIs, integrations and technical solution delivery
Tools & skills
Guidewire BillingCenterGuidewire PolicyCenterGuidewire ClaimCenterJiraJira Service ManagementConfluenceAPIs
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-10-22
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Business operations |
| Experience | 5+ years |
| Work setting | Office, Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | College diploma (required), Bachelor’s degree (required) |
| Fields of study | Information Technology, Computer Science, Business |
| Perks mentioned | Generous paid time off, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Maplesoft Group, an SEB Company
| Field | Value |
|---|---|
| Open jobs on Jobsy | 3 |
Job description
JOB ID: 14451
Job Title: Senior Business Systems Analyst (Guidewire BillingCenter)
Contract Length: TBD
Location: Hybrid (2 days onsite preferred) or Remote for exceptional candidates across Canada
Federal Government Clearance Level Required: None
Vacancy Type: New Position/On-going Hiring
About Us
Maplesoft Group is a trusted provider of professional consulting services to public and private sector organizations across Canada. We connect experienced professionals with impactful projects that help shape the future of technology, business, and government services.
Position Summary
We are seeking a Senior Business Systems Analyst (BSA) to serve as the primary liaison between business stakeholders, product teams, and technology partners in the delivery of strategic insurance technology solutions. The successful candidate will lead requirements discovery, business process analysis, solution design support, testing activities, and implementation efforts across complex initiatives.
This role requires a highly technical BSA who is comfortable working with integrations, APIs, system analysis, data mapping, testing activities, and Agile delivery teams. The position will support ongoing enhancements related to fraud programs, AI capabilities, Guidewire initiatives, Mitchell currency upgrades, and future integration projects.
Key Responsibilities
Salary Range: $70 - $90k annually
Benefits
Competitive market rates commensurate with experience and qualifications.
Please note that data collected by the Company may be stored or processed on servers located outside of Canada.
Application Submission Details
Submission Deadline: November 6th, 2026
How To Apply
Click the "APPLY NOW" Button below.
Work Arrangement
Hybrid work is preferred, with attendance in the office two days per week. Candidates may work from any of the following locations:
For Quebec-based opportunities, candidates must be French-first and bilingual, as the team primarily operates in English.
Maplesoft is an equal opportunity employer and welcomes applications from all qualified candidates. Accommodations are available upon request throughout the recruitment process.
Job Title: Senior Business Systems Analyst (Guidewire BillingCenter)
Contract Length: TBD
Location: Hybrid (2 days onsite preferred) or Remote for exceptional candidates across Canada
Federal Government Clearance Level Required: None
Vacancy Type: New Position/On-going Hiring
About Us
Maplesoft Group is a trusted provider of professional consulting services to public and private sector organizations across Canada. We connect experienced professionals with impactful projects that help shape the future of technology, business, and government services.
Position Summary
We are seeking a Senior Business Systems Analyst (BSA) to serve as the primary liaison between business stakeholders, product teams, and technology partners in the delivery of strategic insurance technology solutions. The successful candidate will lead requirements discovery, business process analysis, solution design support, testing activities, and implementation efforts across complex initiatives.
This role requires a highly technical BSA who is comfortable working with integrations, APIs, system analysis, data mapping, testing activities, and Agile delivery teams. The position will support ongoing enhancements related to fraud programs, AI capabilities, Guidewire initiatives, Mitchell currency upgrades, and future integration projects.
Key Responsibilities
- Partner with business stakeholders to gather, analyze, document, and validate business requirements and functional specifications.
- Facilitate workshops, interviews, and requirements discovery sessions for medium to large-scale initiatives.
- Act as the primary liaison between business and technology teams to ensure alignment on business objectives and solution outcomes.
- Translate business requirements into user stories, process flows, functional specifications, and system requirements.
- Collaborate with architects, developers, and product teams to evaluate and recommend technical solutions.
- Support the design, implementation, and enhancement of Guidewire solutions, particularly BillingCenter.
- Analyze and document system integrations, APIs, data mappings, process dependencies, and business workflows.
- Create, execute, and coordinate testing activities, including User Acceptance Testing (UAT).
- Develop UAT strategies, test plans, scenarios, and validation processes.
- Support Acceptance Test Driven Development (ATDD) and Test Driven Development (TDD) practices.
- Participate in backlog refinement, sprint planning, release readiness, and Agile ceremonies.
- Mentor junior analysts and promote Business Analysis best practices.
- Identify opportunities for process improvement, operational efficiencies, and enhanced customer experiences.
- 5+ years of experience as a Business Systems Analyst, Business Analyst, or related IT professional.
- Post-secondary education in Information Technology, Computer Science, Business, or a related field.
- Hands-on experience with at least one Guidewire product:
- Guidewire BillingCenter (preferred)
- Guidewire PolicyCenter
- Guidewire ClaimCenter
- Strong understanding of Agile methodologies, SDLC practices, and software development lifecycles.
- Experience gathering and documenting functional and non-functional requirements.
- Proven experience facilitating stakeholder workshops and managing business relationships.
- Strong experience with:
- Data analysis
- Data mapping
- Process modelling
- System integrations
- Requirements management
- Experience leading User Acceptance Testing (UAT) initiatives.
- Hands-on experience with:
- Jira
- Jira Service Management (Service Desk)
- Confluence or similar collaboration platforms
- Experience working with APIs, integrations, and technical solution delivery.
- Excellent verbal and written communication skills in English.
- Experience within the Property & Casualty (P&C) Insurance industry.
- Strong knowledge of Guidewire BillingCenter implementations and enhancements.
- Experience working with claims management, billing, or policy administration systems.
- Experience supporting fraud programs, AI-enabled solutions, or digital transformation initiatives.
- Knowledge of Lean process improvement methodologies.
- Agile, Scrum, CBAP, CCBA, PMI-PBA, or related certifications.
- Familiarity with APIs, web services, integration frameworks, and cloud-based platforms.
- Experience mentoring Business Analysts or leading BSA practice improvements.
- French-English bilingualism for Quebec-based opportunities.
Salary Range: $70 - $90k annually
Benefits
Competitive market rates commensurate with experience and qualifications.
- Comprehensive health and wellness benefits.
- Paid vacation and personal time off.
- Professional development and continuous learning opportunities.
- Collaborative and supportive team environment.
Please note that data collected by the Company may be stored or processed on servers located outside of Canada.
Application Submission Details
Submission Deadline: November 6th, 2026
How To Apply
Click the "APPLY NOW" Button below.
Work Arrangement
Hybrid work is preferred, with attendance in the office two days per week. Candidates may work from any of the following locations:
- Burlington
- Guelph
- Mississauga
- Toronto
- Moncton
- Calgary
For Quebec-based opportunities, candidates must be French-first and bilingual, as the team primarily operates in English.
Maplesoft is an equal opportunity employer and welcomes applications from all qualified candidates. Accommodations are available upon request throughout the recruitment process.
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