Posted 26 days ago
Claims Adjuster, Accident Benefits
@ CAA Club Group
Mississauga, Ontario
Overview
CAA Club Group (Echelon Insurance) is hiring a Claims Adjuster for Accident Benefits to handle automobile, long haul trucking, motorcycle and recreational vehicle claims. The role covers investigating, assessing and resolving claims, guiding insureds and paying benefits per legislation. The posting lists hybrid work and a benefits package including a defined contribution plan and education reimbursement.
Responsibilities:
- Investigate and assess accident benefits claims
- Determine entitlement and pay benefits per legislation
- Communicate with insureds, lawyers and providers
- Obtain manager approval for claims above authority
Requirements summary:
- Post-secondary education or equivalent experience
- CIP or working towards designation
- 2+ years casualty claims experience
- Knowledge of insurance contracts and claims settlement
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · successfactors
- Employer posting date
- 2026-10-13
- First seen by our source
- 2026-10-09
- Source record updated
- 2026-10-17
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Finance & accounting |
| Experience | 2+ years |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Licences & certifications | CIP |
| Education | College diploma (preferred) |
| Perks mentioned | Tuition support, Performance bonus, Employee discount, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
CAA Club Group
| Field | Value |
|---|---|
| Open jobs on Jobsy | 106 |
About Us
Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies, and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.
Who we are
Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!
At CCG, we are committed to delivering an exceptional Associate experience.
We offer:
• Work-life harmony with access to an award-winning holistic wellness program,
• Continuous learning through our robust corporate curriculum and education reimbursement program,
• Incredible rewards, travel incentives, and product and service discounts,
• Pay-for-performance and best-in-class recognition programs, and
• Competitive benefits that include a defined contribution plan, personal spending account, and so much more.
Join our growing team where everyone belongs!
Position Details
What You Will Do
The Claims Adjuster, Accident Benefits is responsible for oversight and handling of automobile, long haul trucking, motorcycle, and recreational vehicle Accident Benefits claims. The claims are of low to moderate complexity and severity. The successful candidate will have a dynamic personality and the ability to excel in a high performance environment. The Claims Adjuster, Accident Benefits ensures claims are properly investigated, evaluated, and resolved in a timely manner.
- Telephone contact to obtain details of claim and injuries
- Ongoing processing and assessing new claims, detailed and thorough investigation, needs analysis, entitlement to benefits, facilitation of coverage and delivery of superior customer service
- Establish priority of Insurers/Loss Transfer/WSIB
- Effectively guide and assist the insured through the claim process, in order to achieve service excellence and successful file resolution
- Ensure immediate and effective responses are provided through written/telephone communication to the following; (lawyers, clients,doctors,rehabilitation facilities and service providers
- Responsible for benefit payments (as per legislation)
- Obtain approval from Manager on claims above authority
Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. Candidates with salary expectations outside of the range are encourage to apply.
Who You Are
- Post-secondary education or equivalent experience
- CIP or working towards designation
- Minimum of 2 years experience handling casualty claims required
- Strong organizational; decision making and problem solving skillset
- Ability to understand insurance contracts in various jurisdictions
- Knowledge of principles and practices of claims settlement, policy wording, fraud investigations and coverage issues
- Ability to cross-reference information with attention to detail
- Strong general computer knowledge required
- Excellent communication skills, both written and verbal
Please note that internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted.
Please note that we may use AI tools to help us through the recruitment process.
Our Commitment
We are an equal opportunity employer and are committed to provide employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disability throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.
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