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Posted 6 hours ago

Client Care Representative (Full-Time) - Kelowna BC

@ Handyman Connection of Kelowna

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Kelowna, British Columbia

$24–$27/hrFull-time3+ years experience
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SIGNALS

Overview

Handyman Connection of Kelowna is hiring a full-time Client Care Representative to handle customer service, scheduling, billing and office operations. The role involves coordinating projects from intake to completion and making independent decisions when supervisors are unavailable. The posting states a $24-$27 hourly wage, Monday to Friday daytime hours, and benefits after probation.

Pay:

$24–$27 an hour

Responsibilities:

  • Provide friendly customer support and appointment scheduling
  • Handle billing, follow-ups and office tasks
  • Coordinate projects from intake to completion
  • Make independent decisions when supervisors are unavailable

Requirements summary:

  • 3 to 5 years in customer service or office administration
  • Strong phone and written communication
  • Proficiency in Outlook, Excel, Word and CRM systems
  • Strong independent judgment

Tools & skills

Microsoft OutlookMicrosoft ExcelMicrosoft WordCRM system
Source and dates

Source type not verified · careerplug

Employer posting date
2026-11-09
First seen by our source
2026-11-09
Source record updated
2026-11-09

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentCustomer service
Experience3+ years
Hours per week40
Scheduleday
Travelair: none · ground: none
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish
Perks mentionedPaid training

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Handyman Connection of Kelowna

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

One Call. One Connection. Our Vision is to be the Lifetime Connection for all our customers'​ home improvement needs.

Full company description

At Handyman Connection, we focus on one thing: consistent delivery of first-class craftsmanship and superior customer service. It’s that simple. Whatever your home improvement project – whether you need something installed, built, repaired or maintained – we have the experts to get the job done right, every time. Homeowners trust Handyman Connection to consistently deliver on our promise. Because we’re not just proud of our workmanship – we guarantee it. CORE PURPOSE: The relentless pursuit of building meaningful, lifetime relationships. CORE COMPETENCY: To consistently connect skilled service professionals to customers with a variety of small to medium home improvement needs at the local level. OUR VISION: To be the Lifetime Connection for all of our customers'​ home improvement needs. CORE VALUES: Deliver on Our Commitments; Respect the Connections; Have Price in What We Do; Practice Continuous Improvement

LinkedIn followers
4,463
People associated on LinkedIn
417
Reported office locations
  • 11115 Kenwood Rd., Cincinnati, OH 45242, US
Business categories
  • Home Improvement
  • Facility Management
Other recorded names
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  • Handyman Connection
Specialties
  • Repair
  • replace
  • install
  • remodel
  • maintain
  • plumbing
  • electrical
  • tile
  • flooring
  • painting
  • doors
  • windows
  • fencing
  • decks
  • aging in place
  • carpentry
  • shelves & storage
  • and drywall
Profile identifies a recruitment agency
No
Reported total investment
0

Currency and observation date were not supplied; this is not a current valuation or a funding round.

View all jobs Website

At Handyman Connection, we focus on one thing: consistent delivery of first-class craftsmanship and superior customer service. It’s that simple. Whatever your home improvement project – whether you need something installed, built, repaired or maintained – we have the experts to get the job done right, every time. Homeowners trust Handyman Connection to consistently deliver on our promise. Because we’re not just…

FieldValue
IndustryConstruction
Company size2-10 employees
HeadquartersCincinnati, OH
Organization typePrivately Held
Year founded1990
SpecialtiesRepairreplaceinstallremodelmaintainplumbingelectricaltileflooringpainting
Open jobs on Jobsy26
LinkedInView page
Job description

Client Care Representative (Full-Time) – Kelowna British Columbia

Handyman Connection of Kelowna is a well-established, locally owned family business providing home repair and renovation services Vernon to Penticton. We are growing and looking to add a Client Care Representative to support our office, customers, and team of skilled craftsmen.

We’re looking for someone who is not only excellent with customers, but also comfortable making independent decisions and keeping things moving when management is busy or off-site. If you enjoy being the “go-to person,” this role is for you.

What You’ll Get

· $24-27/hour starting wage (based on experience)

· Supportive training and onboarding

· Positive, family-oriented workplace

· Consistent daytime schedule (no evenings or weekends)

What You’ll Do

· Provide friendly and professional customer support

· Schedule appointments and coordinate projects

· Manage billing, follow-ups, and office tasks

· Prioritize multiple tasks in a fast-paced environment

· Use good judgment to resolve issues independently

What You Bring

· 3–5 years of experience in customer service or office administration

· Strong communication skills (phone and written)

· Good Microsoft Office and computer skills

· Ability to stay organized and self-directed

· Positive attitude and willingness to pitch in

What We Offer

· $24.00–$27.00/hour starting wage (depending on experience)

· Monday–Friday, traditional business hours

· Small, professional office with a family-friendly atmosphere

· Comprehensive training and ongoing support

· Benefits after the probationary period

· Business-casual environment

Key Responsibilities

· Deliver exceptional, friendly customer service

· Independently manage day-to-day office operations and make reasonable decisions when supervisors are unavailable

· Coordinate schedules, manage job tracking, and support staff and customers

· Handle billing, follow-ups, communication, and project coordination

· Manage multiple priorities in a fast-paced setting

· See small projects through from intake to completion

Qualifications

· 3–5 years experience in customer service, office administration, or call-center environments (required)

· Strong verbal and written communication skills

· Confident with Microsoft Outlook, Excel, Word, and CRM systems

· Positive, professional, people-oriented personality

· Strong independent judgment, ability to resolve issues without escalation

· Experience in home improvement or trades (asset, not required)

If you’re looking for a long-term role with a great local team, apply today and join us at Handyman Connection of Kelowna.

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