Posted 6 hours ago
Client Care Representative (Full-Time) - Kelowna BC
@ Handyman Connection of Kelowna
Kelowna, British Columbia
Pay:
$24–$27 an hour
Requirements summary:
- · $24-27/hour starting wage (based on experience)
- · 3–5 years of experience in customer service or office administration
- · Strong communication skills (phone and written)
- · Good Microsoft Office and computer skills
- · Ability to stay organized and self-directed
- · Positive attitude and willingness to pitch in
Source and dates
Source type not verified · careerplug
- Employer posting date
- 2026-11-09
- First seen by our source
- 2026-11-09
- Source record updated
- 2026-11-09
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Handyman Connection of Kelowna
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
One Call. One Connection. Our Vision is to be the Lifetime Connection for all our customers' home improvement needs.
Full company description
At Handyman Connection, we focus on one thing: consistent delivery of first-class craftsmanship and superior customer service. It’s that simple. Whatever your home improvement project – whether you need something installed, built, repaired or maintained – we have the experts to get the job done right, every time. Homeowners trust Handyman Connection to consistently deliver on our promise. Because we’re not just proud of our workmanship – we guarantee it. CORE PURPOSE: The relentless pursuit of building meaningful, lifetime relationships. CORE COMPETENCY: To consistently connect skilled service professionals to customers with a variety of small to medium home improvement needs at the local level. OUR VISION: To be the Lifetime Connection for all of our customers' home improvement needs. CORE VALUES: Deliver on Our Commitments; Respect the Connections; Have Price in What We Do; Practice Continuous Improvement
- LinkedIn followers
- 4,463
- People associated on LinkedIn
- 417
- Reported office locations
- 11115 Kenwood Rd., Cincinnati, OH 45242, US
- Business categories
- Home Improvement
- Facility Management
- Other recorded names
- Handyman Connection of Colorado Springs East, CO
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- Handyman Connection of Grapevine, TX
- Handyman Connection of Kelowna
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- Handyman Connection of Phoenix, AZ
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- Handyman Connection of Newburg, KY
- Handyman Connection of Coraopolis, PA
- Handyman Connection of McKinney, TX
- Handyman Connection of Matthews, NC
- Handyman Connection of Mason, OH
- Handyman Connection of Littleton, CO
- Handyman Connection of Woodstock, GA
- Handyman Connection of Indianapolis, IN
- Handyman Connection of Lincoln, NE
- Handyman Connection of Eden Prairie, MN
- Handyman Connection
- Specialties
- Repair
- replace
- install
- remodel
- maintain
- plumbing
- electrical
- tile
- flooring
- painting
- doors
- windows
- fencing
- decks
- aging in place
- carpentry
- shelves & storage
- and drywall
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
At Handyman Connection, we focus on one thing: consistent delivery of first-class craftsmanship and superior customer service. It’s that simple. Whatever your home improvement project – whether you need something installed, built, repaired or maintained – we have the experts to get the job done right, every time. Homeowners trust Handyman Connection to consistently deliver on our promise. Because we’re not just…
| Field | Value |
|---|---|
| Industry | Construction |
| Company size | 2-10 employees |
| Headquarters | Cincinnati, OH |
| Organization type | Privately Held |
| Year founded | 1990 |
| Specialties | Repairreplaceinstallremodelmaintainplumbingelectricaltileflooringpainting |
| Open jobs on Jobsy | 26 |
| View page |
Client Care Representative (Full-Time) – Kelowna British Columbia
Handyman Connection of Kelowna is a well-established, locally owned family business providing home repair and renovation services Vernon to Penticton. We are growing and looking to add a Client Care Representative to support our office, customers, and team of skilled craftsmen.
We’re looking for someone who is not only excellent with customers, but also comfortable making independent decisions and keeping things moving when management is busy or off-site. If you enjoy being the “go-to person,” this role is for you.
What You’ll Get
· $24-27/hour starting wage (based on experience)
· Supportive training and onboarding
· Positive, family-oriented workplace
· Consistent daytime schedule (no evenings or weekends)
What You’ll Do
· Provide friendly and professional customer support
· Schedule appointments and coordinate projects
· Manage billing, follow-ups, and office tasks
· Prioritize multiple tasks in a fast-paced environment
· Use good judgment to resolve issues independently
What You Bring
· 3–5 years of experience in customer service or office administration
· Strong communication skills (phone and written)
· Good Microsoft Office and computer skills
· Ability to stay organized and self-directed
· Positive attitude and willingness to pitch in
What We Offer
· $24.00–$27.00/hour starting wage (depending on experience)
· Monday–Friday, traditional business hours
· Small, professional office with a family-friendly atmosphere
· Comprehensive training and ongoing support
· Benefits after the probationary period
· Business-casual environment
Key Responsibilities
· Deliver exceptional, friendly customer service
· Independently manage day-to-day office operations and make reasonable decisions when supervisors are unavailable
· Coordinate schedules, manage job tracking, and support staff and customers
· Handle billing, follow-ups, communication, and project coordination
· Manage multiple priorities in a fast-paced setting
· See small projects through from intake to completion
Qualifications
· 3–5 years experience in customer service, office administration, or call-center environments (required)
· Strong verbal and written communication skills
· Confident with Microsoft Outlook, Excel, Word, and CRM systems
· Positive, professional, people-oriented personality
· Strong independent judgment, ability to resolve issues without escalation
· Experience in home improvement or trades (asset, not required)
If you’re looking for a long-term role with a great local team, apply today and join us at Handyman Connection of Kelowna.
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