Posted 5 days ago
Client Services Representative
@ NVA Canada
Westbank, British Columbia
Overview
NVA Canada is hiring a full-time Client Services Representative for Westbank Animal Care Hospital in Westbank, BC. The role covers greeting clients, phone and front-desk work, scheduling, billing and records. Pay is $20-22 per hour, and evening and Saturday shifts are required.
Pay:
$20–$22 an hour
Responsibilities:
- Greet clients and their pets
- Answer calls and schedule appointments
- Manage the front desk
- Handle billing and payment processing
- Maintain accurate records and files
Requirements summary:
- Previous customer service experience
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer skills
- Veterinary clinic experience preferred but not required
- Available for evening and Saturday shifts
Tools & skills
Benefits mentioned
Source and dates
Source type not verified · talentbrew
- Employer posting date
- 2026-11-01
- First seen by our source
- 2026-11-02
- Source record updated
- 2026-11-02
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Schedule | evening, weekends |
| Travel | air: none · ground: none |
| Work setting | Hospital or clinic |
| Position | Mostly standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Perks mentioned | Retirement plan, Wellness, Uniform provided, Home office allowance |
Summary and details written by AI from the posting; the employer’s posting is the authority.
NVA Canada
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
We partner with pet parents to give every pet their best life. Every day, at every stage. Their best life is your best life.
- LinkedIn followers
- 10,330
- People associated on LinkedIn
- 181
- Reported office locations
- 1115 North Service Rd W, Unit 2, Oakville, Ontario L6M 2V9, CA
- Other recorded names
- NVA Canada
- Profile identifies a recruitment agency
- No
We partner with pet parents to give every pet their best life. Every day, at every stage. Their best life is your best life.
| Field | Value |
|---|---|
| Industry | Veterinary Services |
| Company size | 5,001-10,000 employees |
| Headquarters | Oakville, Ontario |
| Organization type | Privately Held |
| Open jobs on Jobsy | 227 |
| View page |
Westbank Animal Care Hospital is looking to add a full time Customer Service Representative (CSR) to our team.
Located in the heart of Westbank BC, we are a fast-paced veterinary hospital.We pride ourselves on providing exceptional client and patient care, while also focusing on maintaining a welcoming, professional workplace where our team can thrive.
This position involves supporting our team in various aspects of the hospital including:
- Greeting clients and their pets with a friendly and welcoming demeanor
- Answering phone calls, scheduling appointments, and managing the front desk
- Assisting with billing and processing payments
- Maintaining accurate records and files
- Coordinating communication between clients, veterinarians, and staff
- Keeping the reception area clean and organized
The successful applicant will have:
-Previous experience in customer service
- Strong communication and interpersonal skills
- The ability to multitask in a fast-paced environment
- Proficiency in basic computer skills
- Previous experience in a veterinary clinic is preferred but not required
- Must be available for evening and Saturday shifts
We Offer:
-Salary ranging from$20-22 per hour depending on experience.
- RRSP matching
-Extended health care
- Health and wellness allowance
- Paid continuing education
- Uniform allowance
Please submit resumes to [email protected]
At NVA Canada diversity and inclusion are an important part of our everyday reality.
At NVA Canada, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us:
- We’ll always reach out via verified LinkedIn profiles or emails ending in @nva.com
- All job opportunities and applications are hosted on our official careers sites: careers.nvacanada.ca
- There is no cost or confidential information required to apply or be considered for a position
If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at [email protected]. Thank you for exploring opportunities at NVA Canada!
Please note that we use third-party recruitment software, which may include artificial intelligence features to assist in screening applications.
NVA Canada is committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the recruitment process, please let us know and we will work with you to meet your needs.
We are committed to fostering an open and inclusive environment where everyone belongs, our people feel comfortable and confident to be themselves and reach their full potential regardless of age, race, national or ethnic origin, gender identity or expression, marital and family status, religion or other belief, culture, sexual orientation, or disability.
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