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Posted 1 hour ago

Collections Account Manager

@ RBGlobal

Burnaby, British Columbia

HybridFull-time
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SIGNALS

Requirements summary:

  • 1 years of collections experience in auto loans, commercial collections, and financial institutions portfolios.
Source and dates

Employer career site / ATS feed · oraclecloud

Employer posting date
2026-11-10
First seen by our source
2026-11-10
Source record updated
2026-11-10

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

RBGlobal

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Partner Local. Reach Global. Real Results.

Full company description

Founded in 1958, Ritchie Bros. (NYSE & TSX: RBA) is the world’s largest and most trusted marketplace for used equipment, trucks, and industrial assets. We connect local sellers to global buyers, providing real results. Across construction and transportation to agriculture, energy, mining, and forestry, we combine the reach of a global marketplace with personalized local support. Our selling channels - Ritchie Bros., IronPlanet, Marketplace-E, Boom & Bucket and GovPlanet - give customers flexible ways to buy and sell backed by inspections, market insights, and proven performance. As part of RB Global, we make doing business easier at every step through a connected family of brands, including Rouse Services, SmartEquip, VeriTread, and more. Follow us for equipment market insights, industry trends, customer stories, and updates from across the RB Global network.

LinkedIn followers
157,013
People associated on LinkedIn
2,541
Reported office locations
  • Two Westbrook Corporate Center, Suite 500, Westchester, Illinois 60154, US
  • ., www.rbauction.com, ., US
  • ., Breda, ., NL
  • ., Lincoln, NE 68516, US
  • 3825 Hopyard Road, Suite 250, Pleasanton, , ca 94588-8528, US
Business categories
  • Construction
  • E-Commerce
  • Transportation
  • Auctions
Other recorded names
  • RBGlobal
  • Ritchie Bros.
Specialties
  • Auctions
  • Transportation
  • Construction
  • Mining
  • Forestry
  • Petroleum
  • Marine
  • Real Estate
  • Agriculture
  • Finance / Remarketing
  • Material handling
  • Equipment Refurbishment
  • sales
  • data
  • data insights
  • and aggregate data
Profile identifies a recruitment agency
No
Reported total investment
500,000,000

Currency and observation date were not supplied; this is not a current valuation or a funding round.

Founded in 1958, Ritchie Bros. (NYSE & TSX: RBA) is the world’s largest and most trusted marketplace for used equipment, trucks, and industrial assets. We connect local sellers to global buyers, providing real results. Across construction and transportation to agriculture, energy, mining, and forestry, we combine the reach of a global marketplace with personalized local support. Our selling channels - Ritchie…

FieldValue
IndustryMachinery Manufacturing
Company size1,001-5,000 employees
HeadquartersWestchester, Illinois
Organization typePublic Company
Year founded1958
SpecialtiesAuctionsTransportationConstructionMiningForestryPetroleumMarineReal EstateAgricultureFinance / Remarketing
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LinkedInView page
Job description

The Collections Account Manager is responsible for collecting outstanding balances on various Ritchie Brothers platforms, and monitoring and providing timely and effective resolutions to outstanding accounts.

  • Responsible for the early-stage collections on majority commercial and some consumer accounts.
  • Prioritizes collections of accounts within team.
  • Identifies process gaps and recommends solutions for improvements.
  • Problem solves a solution for early defaults and collapses and presents to management.
  • Responsible for reducing the collapse rate.
  • Track and report (excel and qualitative feedback) on work queue results.
  • Controls the negotiation with customers on payment timelines, partial payments, default fees, etc.
  • Responsible for operational issues.
  • Performs other duties as assigned.
  • 1 years of collections experience in auto loans, commercial collections, and financial institutions portfolios.
  • Self-motivated individual with initiative and flair for identifying process gaps or opportunities for improvement.
  • Strong communication skills – listening to customers and understanding their situation
  • Excellent phone etiquette
  • Strong written communication through email
  • Excellent questioning and probing skills.

RB Global (NYSE: RBA)

RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture.

The company’s marketplace brands include Ritchie Bros., the world’s largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global’s portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers’ management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport.

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