Community Health Program Manager

Position Summary:

The Community Health Program Manager is responsible for the operational management, coordination, and continuous improvement of the Saskatoon Tribal Council (STC) Community Health Programs and the STC Health Centre. Reporting to the Director of Wellness, the Community Health Program Manager is responsible for ensuring the effective delivery of culturally safe, high-quality, and evidence-informed health services that meet the needs of STC Member Nations and the urban Indigenous community.

The Community Health Program Manager provides leadership, clinical oversight, and operational management for Community Health Nursing, Communicable Disease, Tuberculosis, Opioid Agonist Therapy (OAT), Central Vaccine Storage and Distribution, and the STC Health Centre. The position ensures programs are delivered in accordance with professional practice standards, organizational policies, funding agreements, Accreditation Canada standards, and applicable legislation.

The Community Health Program Manager provides clinical supervision to the STC Health Centre Registered Nurse and the Community Health Nurses serving the seven STC Member Nations. The position also provides operational leadership and support to the Health Centre Supervisor, who is responsible for the day-to-day supervision of Health Centre staff, scheduling, workflow, and service delivery.

Working collaboratively with the Director of Wellness, internal departments, Member Nations, health system partners, and community organizations, the Community Health Program Manager supports the implementation of organizational priorities through effective leadership, staff development, quality improvement, program evaluation, fiscal accountability, and partnership development.

Responsibilities:

Program Management

• • • Oversees the day-to-day operation of Community Health Programs and the STC Health Centre.
    • Ensures programs are delivered efficiently, effectively, and in accordance with approved policies, procedures, funding agreements, and professional standards.
    • Coordinates program implementation, monitoring, and evaluation.
    • Identifies opportunities to improve service delivery and client outcomes.
    • Supports the development and implementation of new programs and initiatives.
    • Ensures programs respond to emerging community health needs.

Clinical Leadership

• • • Provides clinical supervision and professional practice guidance to the STC Health Centre Registered Nurse and Community Health Nurses serving the six STC Member Nations.
    • Supports evidence-informed nursing practice and continuous professional development.
    • Provides consultation regarding complex clinical situations.
    • Promotes adherence to College of Registered Nurses of Saskatchewan standards, clinical practice guidelines, and organizational policies.
    • Participates in the development and review of clinical policies, procedures, and standards of practice.
    • Supports quality assurance and clinical risk management activities.

Health Centre Operations

• • • Provides operational oversight of the STC Health Centre.
    • Works closely with the Health Centre Supervisor to ensure effective day-to-day operations.
    • Monitors program utilization, staffing requirements, client flow, and service delivery.
    • Supports operational planning and implementation of new initiatives.
    • Ensures services are coordinated across programs to promote integrated, client-centred care.
    • Supports the development of operational procedures and workflow improvements.

Supervision and Human Resources

• • • Provides direct supervision to assigned staff and to the Health Centre Supervisor.
    • Supports recruitment, orientation, onboarding, and retention of qualified staff.
    • Conducts performance evaluations and supports employee development.
    • Provides coaching, mentoring, and performance feedback.
    • Supports employee wellness and promotes a respectful workplace.
    • Participates in labour relations processes in consultation with Human Resources and the Director of Wellness.

Quality Improvement and Accreditation

• • • Coordinates quality improvement initiatives across Community Health Programs and the STC Health Centre.
    • Supports Accreditation Canada activities and ongoing compliance with organizational standards.
    • Monitors program performance indicators and client outcomes.
    • Coordinates program evaluations, audits, and quality reviews.
    • Implements recommendations to improve service quality and operational effectiveness.
    • Supports incident review and corrective action planning.

Financial and Administrative Management

• • • Manages approved program budgets and monitors expenditures.
    • Supports the preparation of annual budgets and quarterly forecasts.
    • Ensures financial accountability and responsible stewardship of resources.
    • Monitors funding agreements and reporting requirements.
    • Assists with grant applications, proposals, and funding reports.
    • Ensures accurate program reporting and documentation.

Community Partnerships

• • • Develops and maintains collaborative relationships with STC Member Nations, the Saskatchewan Health Authority, Indigenous Services Canada, community organizations, and other health system partners.
    • Represents STC on committees, working groups, and collaborative initiatives as assigned.
    • Supports integrated service planning and coordinated approaches to client care.
    • Promotes culturally safe and respectful relationships with internal and external partners.

Health Centre Supervisor

• • • The Community Health Program Manager provides operational leadership and support to the Health Centre Supervisor.
    • The Health Centre Supervisor is responsible for:

• • • Day-to-day supervision of Health Centre staff.
    • Staff scheduling and workload coordination.
    • Daily workflow and operational issues.
    • Client flow and service coordination.
    • Staff orientation and coaching.
    • Performance management support.
    • Monitoring daily service delivery.
    • Escalating operational, clinical, and human resource issues requiring management attention.

Working Environment:

• • • This position operates within a dynamic and fast-paced Indigenous health care environment requiring leadership across multiple community health programs and the STC Health Centre.
    • Work is performed in office, clinical, community, outreach, and Member Nation settings, requiring frequent interaction with staff, clients, community leadership, Elders, health professionals, and partner organizations.
    • Regular travel throughout the six STC Member Nations and within Saskatoon is required.
    • The position requires balancing multiple competing priorities while responding to emerging operational, clinical, and organizational issues.
    • The role involves oversight of services provided to individuals experiencing complex health and social challenges, including homelessness, mental illness, substance use, communicable diseases, trauma, and chronic health conditions.
    • Frequent exposure to sensitive, confidential, and emotionally complex situations requires sound judgment, professionalism, diplomacy, and discretion.
    • The position requires strategic decision-making, continuous problem solving, and the ability to manage organizational change while maintaining service excellence.
    • Participation in meetings, committees, community engagement activities, emergency response, and organizational initiatives may require occasional evening or weekend work.
    • The position requires sustained mental concentration, organizational leadership, and the ability to effectively manage competing deadlines, multiple funding agreements, human resource matters, and operational priorities.
    • The Community Health Program Manager supports a culture of safety, quality improvement, cultural responsiveness, trauma-informed practice, and continuous learning while ensuring compliance with legislative, professional, accreditation, and organizational standards.

Physical Demands:

• • • Freedom of movement; Keyboarding (>2 hrs at a time); ability to take breaks as necessary; Driving and sensory demands
    • Sitting for extended periods of time, specifically when traveling to STC member-communities.

Health and Safety:

Rights: All Saskatoon Tribal Council employees have the right to information on potential hazards in the workplace, the right to participate in Occupational Health and Safety decisions, use personal protective equipment and clothing as directed by the employer and the right to refuse dangerous work.

Responsibilities: All employees must co-operate with the Occupational Health and Safety (OH&S) Committee; remain alert to changes or events that might affect client or employee safety; report safety issues, accidents or injuries immediately; follow safe work practices, including the use of PPE; and use their training and knowledge to help other employees work safely as well. Managers are ultimately responsible for providing a safe and healthy workplace, and so must make the health and safety of all workers a priority. Related responsibilities include; ensuring workers and supervisors have the information, training, supervision and experience to do their job safely; ensuring that workplace injury/incident reporting is completed in a timely manner; supporting the OH&S Committee by involving the committee in health and safety activities, encouraging committee participation, and allocation time and resources; actively measuring and working to improve the health and safety performance of their unit/area by taking every reasonable precaution in the circumstances for the protection of employees and adhering to legislated safety policies and standards

Education and Experience:

• • • Bachelor of Nursing preferred. Masters in nursing an asset. Registered Nurse with a Masters Degree in a health- related program will be considered.
    • Minimum of 10 years Community Health Nursing experience.
    • Must be a member in good standing with College of Registered Nurses of Saskatchewan (CRNS).
    • Additional formal training in Health Care Administration an asset.
    • Minimum of five years management and supervisory experience.

Knowledge, Skills and/or Abilities:

• Registered and in good standing with the College of Registered Nurses of Saskatchewan (CRNS).
• Comprehensive knowledge of community health nursing, public health, communicable disease prevention and control, tuberculosis management, immunization programs, harm reduction principles, and Indigenous models of health and wellness.
• Knowledge of Indigenous health priorities, health transfer, self-government, and the historical, social, cultural, and political factors influencing the health and well-being of First Nations peoples.
• Demonstrated understanding of Indigenous cultural safety, trauma-informed care, and relationship-based approaches to service delivery.
• Demonstrated knowledge of health care legislation, professional nursing standards, privacy legislation, occupational health and safety requirements, and Accreditation Canada standards.
• Strong knowledge of program planning, implementation, evaluation, quality improvement, performance measurement, and continuous quality improvement methodologies.
• Demonstrated financial management skills, including budget development, expenditure monitoring, forecasting, and responsible stewardship of public funding.
• Demonstrated experience leading multidisciplinary teams in a health care or community-based environment, including staff supervision, performance management, coaching, mentoring, conflict resolution, and employee development.
• Proven ability to effectively prioritize competing operational demands while maintaining high-quality service delivery and meeting organizational objectives.
• Strong analytical, critical thinking, and problem-solving skills with the ability to identify issues, evaluate options, and implement practical, evidence-informed solutions.
• Demonstrated ability to establish and maintain collaborative relationships with First Nations communities, health system partners, government agencies, community organizations, and interdisciplinary teams.
• Excellent verbal, written, presentation, and interpersonal communication skills with the ability to communicate effectively with staff, leadership, community members, Elders, funding agencies, and external stakeholders.
• Demonstrated leadership skills with the ability to motivate, engage, and support staff while fostering a positive, respectful, and collaborative workplace culture.
• Strong organizational and project management skills with the ability to coordinate multiple programs, initiatives, reporting requirements, and competing priorities.
• Demonstrated ability to maintain confidentiality and exercise sound judgment when managing sensitive clinical, personnel, and organizational information.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Teams) and the ability to quickly learn electronic medical records, reporting systems, and other health information technologies.
• Ability to work independently while contributing effectively as a member of the leadership team.
• Commitment to continuous quality improvement, lifelong learning, professional development, and evidence-informed practice.
• Demonstrated integrity, accountability, professionalism, and ethical decision-making consistent with the values of the Saskatoon Tribal Council.
• Commitment to fostering an inclusive, culturally safe, respectful, and collaborative work environment that supports staff wellness, professional growth, and exceptional client care.