Community Support Transportation Driver

Job ID: C78-26

Location: 157 Center Street, Shelburne ON

Job Type: Unionized, Casual

Deadline to Apply: December 31, 2026 at 4:30 pm

Vacancy Type: Current Opening Candidate Pool

Reporting to the Supervisor of Dufferin County Community Support Services (DCCSS), the Transportation Driver is responsible for providing safe, reliable, and client-focused transportation services for seniors and adults with disabilities travelling to medical and other appointments throughout Dufferin, Wellington, Grey, and Simcoe counties, as well as the Greater Toronto Area, surrounding communities, and downtown core destinations.

What we can offer YOU!

• A competitive hourly wage ranging between $22.13 – $25.10
• Access to an Employee and Family Assistance Program
• Unlimited access to live and interactive webinars offered by the Canadian Centre for Diversity and Inclusion (CCDI)
• A supportive and collaborative work environment.

What you’ll do

• Drive County vehicles to transport clients safely, courteously, and efficiently to and from scheduled destinations, providing supportive door-to-door service, assistance with appointments, and escort services as required, including remaining available while clients attend appointments.
• Provides customer-focused transportation services in a safe, respectful, and responsible manner in accordance with organizational policies and procedures. Ensures clients safely embark and disembark vehicles, remain securely seated with seat belts fastened during transport, and safely operates vehicle lifts and other accessibility equipment as required. Promotes and maintains client dignity, comfort, and well-being throughout the transportation experience while delivering compassionate, professional, and responsive customer service.
• Operate County vehicles in compliance with the Ontario Highway Traffic Act and organizational policies, including conducting daily vehicle inspections, maintaining vehicle cleanliness and fuel levels, and reporting vehicle concerns, breakdowns, malfunctions, or maintenance requirements.
• Maintain communication with the DCCSS office, report client concerns and incidents, and complete all required program documentation, including mileage logs and transportation records.
• Perform other related duties as assigned.

What you’ll bring

• Excellent organizational, time management, interpersonal, and communication skills.
• Ability to work effectively both independently and as a collaborative member of a team.
• Demonstrated ability to engage with a diverse range of individuals in a professional, compassionate, and courteous manner, including culturally, socially, and economically diverse populations, seniors, persons with disabilities, caregivers, community partners, and colleagues.
• Commitment to maintaining the confidentiality and privacy of client information at all times.
• Reliable, adaptable, patient, and customer-focused, with the ability to navigate traffic and changing conditions, including travel to busy urban centers.
• Physically able to assist clients with safely embarking and disembarking vehicles, push wheelchairs, and support the use of mobility aids and devices while promoting client safety, comfort, dignity, and independence.
• Demonstrated sensitivity, patience, and respect when supporting seniors and individuals with physical disabilities, cognitive impairments, mental health conditions, or other diverse care needs.
• Ability to work flexible and varying hours based on operational and client transportation needs, including evenings, weekends, statutory holidays, extended hours, and on-call assignments, maintaining punctual regular attendance.
• Demonstrates flexibility and responsiveness to changing operational requirements, including schedule adjustments and short-notice call-ins, to ensure continuity of transportation services and meet client needs.
• Comfortable and confident operating vehicles in rural, suburban, and high-traffic urban environments, including Toronto and other downtown core locations.
• Committed to providing a safe, respectful, client-centered, and customer-focused transportation experience that promotes dignity, comfort, and well-being for all clients.

Preferred

• Valid Class B driver’s license and clean drivers abstract would be an asset.

Required:

• Satisfactory police check with vulnerable sector screening
• Two Step Tuberculosis test
• High school diploma with a Valid Class G driver’s license and clean drivers abstract.
• Valid personal insurance (Minimum $1,000,000 liability).

Ready to apply?

Interested applicants are invited to submit a resume and cover letter, as one document before the closing date and time . As an organization, we recognize the value of diverse perspectives and lived experiences, and the importance of creating an environment that embraces and supports these. We are committed to creating and fostering a workplace where all employees feel a sense of dignity and belonging. As such, we seek to attract, develop, and retain highly talented employees with a variety of identities and backgrounds, to better reflect the growing diversity of our region.

We actively encourage applications from members of groups with historical and/or current barriers to equity, including, but not limited to:

• First Nations, Métis and Inuit peoples, and all other Indigenous peoples.
• Members of groups that commonly experience discrimination due to race, ancestry, colour, religion and/or spiritual beliefs, or place of origin.
• Persons with visible and/or invisible (physical and/or mental) disabilities.
• Persons who identify as women; and
• Persons of marginalized sexual orientations, gender identities, and gender expressions.

We value the contributions that each person brings and are committed to ensuring full and equal participation for all in our workplace.

Please note that the County of Dufferin requires that all newly hired employees are to be fully vaccinated against COVID-19 as a condition of employment and must provide proof of fully vaccinated status, or provide proof of a medical or Human Rights Code exemption, prior to starting employment.

All applicants are thanked for their interest. Only those selected for an interview will receive a response. Information collected will be used in accordance with the Municipal Freedom of Information and Protection of Privacy Act for the purpose of job selection and will not be used for any other reason. Accommodations are available for all parts of the recruitment process. Applicants need to make their needs known in advance.