Community Support Worker, Community Inclusion

Inclusion Langley Society is a leading non-profit organization providing services and support to children, youth and adults with intellectual and developmental disabilities across Langley and surrounding communities. Established in 1959, the Society delivers a comprehensive range of community-based programs that support over 3,000 individuals annually in achieving greater independence, inclusion and quality of life. We are committed to providing high-quality, person-centered support while fostering a respectful, collaborative, and inclusive workplace that values the contributions of our employees.

Position Overview

At ILS, we are committed to creating communities where people of all abilities belong, contribute, and thrive. Our Community Support Workers play a vital role in supporting individuals with developmental disabilities to build skills, pursue their goals, strengthen relationships, and participate in meaningful community activities.

Reporting to the Service Supervisor, we have one (1) Regular Part-Time Community Support Worker - Community Inclusion position available. The successful incumbent will provide individualized 1:1 community-based support, working across multiple sites and service locations as required. The role focuses on promoting independence, skill development, and meaningful community participation through person-centred and strength-based approaches.

This role requires a high level of personal care, including support with daily living and meal planning in accordance with diabetic guidelines. The successful candidate will have strong organizational skills, attention to detail, and the ability to follow support plans, complete data collection, and work effectively in high-stress situations. Experience applying positive behavioural support strategies and working collaboratively with families, external supports, and community partners is essential.

The successful candidate will be able to work effectively in potentially high‑stress environments and apply positive behavioural support strategies and evidence‑based behavioural management principles to support safety, emotional regulation, and positive outcomes.

Key Responsibilities:

• Provide individualized 1:1 community-based support to persons with developmental disabilities.
• Help individuals build friendships, social connections, and confidence in the community.
• Promote independence, skill development, and meaningful community participation.
• Develop practical life skills such as shopping, budgeting, meal planning, transit use, and community safety.
• Support communication, decision-making, informed choice, and self-advocacy.
• Plan and participate in new experiences, outings, events, and activities.
• Ability to effectively support individuals with complex behavioural, emotional, and mental health needs.
• Use Positive Behaviour Support and approved de-escalation strategies when needed.
• Document progress, participation, and changes in support needs.
• Assist with personal care, daily living activities, and health-related needs while maintaining dignity and respect.
• Collaborate effectively with families, colleagues, community partners, and other professionals to support positive outcomes.
• Administer medications and support health and wellness in accordance with care plans and organizational policies.
• Maintain professional boundaries and demonstrate cultural humility, trauma-informed practice, and a commitment to respectful, inclusive support.

Qualifications

• Diploma in Community Social Services or a related field; A combination of experience and education will be considered.
• Minimum one year of direct support experience with individuals with developmental disabilities, including those with complex medical or behavioural needs.
• Strong understanding of community inclusion, person‑centered practices, and positive behaviour support strategies (training in behavioural intervention is an asset).
• Ability to follow prescribed lifting, transferring, and behaviour support techniques.
• Experience supporting individuals in community‑based settings is an asset.
• Strong interpersonal, communication, organizational, and time‑management skills.
• Ability to work effectively both independently and as part of a team.
• Ability to remain professional, compassionate, and calm in high‑stress situations.
• Proficiency with Microsoft Word, Excel, and Outlook.
• Flexibility to work varied shifts based on individual needs.

Additional Position Information

• This role is designated for Female applicants only, in accordance with bona fide occupational requirements, due to the provision of 1:1 personal care support for an individual with complex needs.
• The service is co‑managed collaboratively by the individual’s family and organizational leadership.
• Strong communication skills are essential, with the ability to engage respectfully and effectively with supported individuals, families, and interdisciplinary team members.
• Flexibility in scheduling is required, including the ability to transition between individuals and other Community Inclusion services as operational needs evolve.

Requirements

• This role requires the incumbent to undergo a Police Information Check (PIC), and a Vulnerable Sector Check by the Ministry of Justice.
• Valid Class 5 Driver’s License and access to a personal vehicle (Class 4 is an asset).
• Valid Intermediate First Aid, Food Safe, and MANDT (Technical).
• This position requires Union Membership (BCGEU).

Why Work with ILS?

• Be part of a mission‑driven nonprofit making a real impact in the community
• A supportive and collaborative team environment
• Opportunities to build and strengthen your skills in a complex, multi‑program organization

How to Apply

Internal Applicants: please submit your RESUME and COVER LETTER by accessing your ADP profile > Myself > Talent and then select Career Centre.

External Applicants: please submit your RESUME and COVER LETTER through the careers link at Inclusionlangley.com/careers.

We thank all applicants for their interest in working with ILS. Due to the volume of applicants, only those qualified and shortlisted will be contacted.

We gratefully acknowledge that our work takes place on the traditional and unceded territories of the Máthxwi (Matsqui), qʼʷa:n̓ƛʼən ̓(Kwantlen), q̓icə̓ y̓(Katzie), and Semyome (Semiahmoo) First Nations where we live, learn, work and play.