Compliance Analyst

Requisition Number: 1350

Terms of Employment: Permanent Full-Time

Location: Head Office

Employment Address: 700 – 2235 Sheppard Ave E, Toronto ON M2J 5B5

Hours of Work: Monday – Friday (37.5 hour work week)

Vacancy: 1

Language: English

Hiring Range: $97,381 to $109,226 per annum

About Mount Pleasant Group:

Mount Pleasant Group (MPG) is a not-for-profit organization that has been dedicated to serving families in the Greater Toronto Area since 1826. MPG comprises of two affiliated entities: the Mount Pleasant Group of Cemeteries (MPGC) and Canadian Memorial Services (CMS). Together, they deliver comprehensive death care services with compassion and professionalism. MPGC owns and operates ten cemeteries and four crematoriums across the GTA, while CMS provides funeral services at nine locations, including funeral centres within MPGC cemeteries and standalone facilities known as The Simple Alternative. As a trusted community partner and environmental steward, MPG is committed to innovation, leveraging new trends and advancements in technology while upholding our long-standing values. Our team takes pride in the meaningful work we do every day, helping families navigate life's most challenging moments with care and respect.

Our Vision: A world where dignified, inclusive, innovative and trustworthy death-related planning and care are accessible to everyone.

Our Mission: MPG will serve the diverse clients and communities of yesterday, today and tomorrow with excellence and compassion to meet all their death care needs.

Our Values: Inclusiveness • Transparency • Innovation • Dependability • Compassion

At Mount Pleasant Group, we believe our strength lies in the passion and diversity of our people, and we deeply value the unique skills, perspectives, and experiences each individual brings to our team. We are committed to fostering an environment where everyone feels respected, supported, and empowered to be their authentic selves. By embracing inclusivity, we aim to build a workforce that collaborates meaningfully and reflects the richly diverse communities we are privileged to serve. We encourage individuals of all backgrounds, experiences, and identities, including those from underrepresented groups, to apply and join us in advancing our commitment to diversity, equity, and inclusion.

About the Position:

The Risk & Compliance Analyst is responsible for supporting Mount Pleasant Group's compliance, governance, and enterprise risk management programs. The role leads the coordination of enterprise risk management activities, including risk identification, assessment, monitoring, reporting, and mitigation initiatives. The incumbent maintains and enhances compliance and risk management frameworks, supports business continuity and organizational resilience initiatives, and works collaboratively with stakeholders across the organization to promote effective governance, regulatory compliance, and risk-informed decision-making. This role requires a highly analytical professional who can influence outcomes through expertise, collaboration, and sound judgment.

The successful candidate will be required to:

Enterprise Risk Management & Reporting

• Support the ongoing activities of the Enterprise Risk Management (ERM) program and committees through risk analysis, reporting, and monitoring activities.


• Maintain and enhance the corporate risk register, ensuring risks are appropriately identified, assessed, documented, monitored, and reported.


• Conduct enterprise and operational risk assessments to identify emerging risks, vulnerabilities, and mitigation opportunities.


• Develop risk reports, dashboards, analyses, and presentations to support management and committee oversight of organizational risks.


• Coordinate and follow up on risk mitigation plans with business leaders, track progress against risk treatment activities, and provide regular updates to senior leadership


• Recommend leading practices related to risk management, internal controls, governance, and organizational resilience.


• Conduct investigations and analyses relating to identified or emerging organizational risks.

Compliance, Risk & Governance Framework Development

• Assess and document existing business processes, controls, and operational practices to identify compliance obligations, emerging risks, control gaps, and opportunities for process improvement.


• Maintain and enhance enterprise compliance and risk management frameworks, ensuring they remain effective, aligned with organizational objectives, and responsive to changing regulatory and operational requirements.


• Establish, maintain and amend policies, procedures, standards, and guidelines to promote effective governance, compliance, and risk mitigation practices.


• Enhance and maintain the organization's risk register and risk-rating methodology to support ongoing risk monitoring and reporting.


• Monitor changes in legislation, regulations, and industry best practices, recommending enhancements to compliance and risk management frameworks, policies, and procedures as required.


• Collaborate with business units and corporate departments to design and implement compliance, risk management, and governance initiatives.

Compliance Monitoring & Reporting

• Conduct regular compliance reviews and assessments to evaluate adherence to applicable legislation, regulations, policies, and business controls.


• Monitor organizational compliance activities and identify opportunities to strengthen internal controls and governance practices.


• Prepare, analyze, and present compliance reports, findings, and recommendations to management.


• Maintain accurate records of compliance activities, assessments, investigations, and corrective actions.


• Track compliance-related action plans and work with stakeholders to ensure timely resolution of identified issues.

Business Continuity, Emergency Planning & Organizational Awareness

• Lead the development, maintenance, and ongoing enhancement of the organization's Business Continuity Plan (BCP) and Emergency Response Plan (ERP).


• Support organizational resilience initiatives through risk-informed planning, preparedness activities, and business continuity assessments.


• Develop and deliver compliance, risk management, and business continuity awareness initiatives in partnership with Corporate Trainers and business leaders.


• Foster a culture of compliance within the organization through regular communication and awareness initiatives.


• Coordinate and follow up on risk mitigation plans with business leaders, track progress against risk treatment activities, and provide regular updates to the Senior Leadership Team.


• Provide guidance and support to employees and leaders regarding compliance, risk management, business continuity, and related governance matters

Other

• Provide support to governance, compliance, enterprise risk management, and business continuity activities as directed by the General Counsel & Director, Legal, Government & Regulatory Affairs.

Qualifications:

• Degree or diploma in Business Administration, Law, Risk Management, Public Administration, Finance, or another related discipline; or an equivalent combination of education, training, and experience.


• Minimum three (3) to five (5) years of progressively responsible experience in compliance, risk management, governance, internal audit, or a related field.


• Experience developing, implementing, and maintaining organizational frameworks, policies, procedures, and governance practices.


• Experience conducting risk assessments, developing mitigation strategies, and supporting enterprise risk management programs.


• Experience preparing reports, recommendations, and presentations for management, committees, and other stakeholders.


• Experience supporting business continuity, emergency preparedness, or organizational resilience initiatives is considered an asset.


• Professional certifications such as RIMS-CRMP, GRCP or equivalent are considered an asset.


• Experience within the funeral, cemetery, bereavement, or highly regulated service sectors is an asset.


• Experience working with Microsoft Business Central and/or other enterprise resource planning (ERP) systems is an asset.


• Working knowledge of regulatory compliance principles, corporate governance practices, and enterprise risk management methodologies.


• Knowledge of applicable legislation and regulatory frameworks, including the Funeral, Burial and Cremation Services Act, Employment Standards Act, Occupational Health and Safety Act, Human Rights Code, privacy legislation, and other relevant regulatory requirements.


• Knowledge of risk assessment, internal controls, compliance monitoring, and organizational governance frameworks.


• Knowledge of business continuity planning, emergency preparedness, and organizational resilience principles is an asset.


• Strong analytical, critical thinking, and problem-solving skills with the ability to assess complex issues, identify risks, and develop practical solutions.


• Ability to evaluate operational, regulatory, and enterprise risks and develop recommendations that support organizational objectives.


• Strong judgment and decision-making skills with the ability to balance compliance obligations, operational requirements, and business risks.


• Ability to research, interpret, and apply legislation, policies, standards, and best practices to a variety of business situations.


• Excellent verbal, written, and presentation skills with the ability to communicate complex compliance and risk-related information to diverse audiences.


• Strong interpersonal and relationship-building skills with the ability to work collaboratively across departments and influence stakeholders at various levels of the organization.


• Ability to facilitate discussions, build consensus, and foster a culture of compliance, risk awareness, and continuous improvement.


• Demonstrated ability to handle sensitive and confidential information with discretion, professionalism, and sound judgment.


• Strong organizational and project management skills with the ability to manage multiple priorities, projects, and competing deadlines.


• Detail-oriented with a commitment to accuracy, quality, and continuous improvement.


• Ability to work independently, exercise initiative, and manage assignments with minimal supervision.


• Advanced proficiency with Microsoft Office Suite, including Excel, Word, PowerPoint, Outlook, and Teams.


• Ability to prepare reports, presentations, dashboards, and analytical summaries for management and governance committees.

The Mount Pleasant Group is committed to providing equitable opportunities to all applicants and strives to ensure a barrier-free selection process. If you require accommodation during the recruitment and selection process, please send us an email with your accommodation needs at [email protected], quoting the job requisition ID # and the job title. Any information received related to accommodation will be addressed confidentially.

Transparency in Our Hiring Process: Mount Pleasant Group’s recruitment process may utilize artificial intelligence (AI) tools to assist in the initial screening and matching of applications to job requirements. These tools are designed to support efficiency and consistency in reviewing applications. All hiring decisions are made by our recruitment team, in conjunction with the respective hiring manager. If you have questions regarding this process or require an alternative review method, please contact us.