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Posted 34 months ago

Concierge Associate, Ottawa West

@ The Dymon Group of Companies

Ottawa, Ontario

2+ years experience
Apply now
SIGNALS

Overview

The Dymon Group of Companies is hiring a Concierge Associate for its Ottawa West location. The role is a full-time, permanent retail sales and customer service position focused on helping customers find storage and home décor solutions. The posting requires a 7-of-14-day condensed schedule of 13-hour weekday and 9-hour weekend shifts, plus health, dental and life insurance benefits.

Responsibilities:

  • Advise customers on storage and home décor solutions
  • Meet or exceed sales and service goals
  • Keep the store inspected, clean and stocked
  • Build long-term customer relationships

Requirements summary:

  • Proven selling skills, retail experience a bonus
  • Strong communication and organizational skills
  • Ability to work fast-paced and in cross-functional teams
  • Experience with common computer programs

Tools & skills

Benefits mentioned

DentalLife insurance
Source and dates

Employer career site / ATS feed · dayforce-feed

Employer posting date
2024-01-09
First seen by our source
2026-10-13
Source record updated
2026-10-13

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentSales
Experience2+ years
Hours per week40 (estimated)
Scheduleday, evening, weekends
Travelair: none · ground: none
Work settingStore
PositionSitting and standing
Physical demandsphysical moderate · computer moderate
LanguagesEnglish
Perks mentionedPerformance bonus, Employee discount, Paid training

Summary and details written by AI from the posting; the employer’s posting is the authority.

The Dymon Group of Companies

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Job description


Job Description

We are hiring Concierge Associates. We are currently looking for energetic, highly motivated and results driven associates, who enjoy providing exceptional service to customers.

As a Concierge Associate in a busy environment, you will be given the opportunity to grow and develop and to make an impact while working for a high performing organization. You are a solution finder who enjoys helping customers find the perfect product or service to satisfy their own particular needs. Using your superior interpersonal skills, you are able to successfully convert customer opportunities into results.

Main Responsibilities:

  • Represent our core values, demonstrate a customer centric approach with the ability to develop relationships
  • Exhibit outstanding communication skills to uncover customer’s needs and assist them in purchasing the right solutions.
  • Draw on your selling skills to develop long term customer relationships
  • Meet or exceed established goals, which include profitable sales volume, extended service plans and quality service goals.
  • Performing and documenting routine inspection and cleanliness of the store
  • Take pride in the appearance of the store (stocking, sweeping, dusting) to ensure that the facility is always well maintained and appropriate for guests

Our ideal candidate:

  • You have a real desire to know about storage solutions and home décor
  • You have proven selling skills and your experience in other retail environments is definitely a bonus
  • You exhibit strong communication, organizational and relationship building skills;
  • You are self-motivated and driven with a talent for excellent customer service.
  • You are well-organized with a disciplined ability to follow through.
  • You are able to time manage and work in a fast-paced environment
  • You are able to work in cross-functional teams and help your peers as needed
  • You have experience with the most used computers programs and are able to learn in-house applications.
  • You understand the importance of punctuality and working together as a team

You will enjoy:

  • Flexible and condensed work schedule (work 7 out of 14 days that consists of combination of 13-hour shifts weekdays & 9-hour shifts weekends) You must be able to work these hours.
  • Health/ dental benefits and life insurance
  • Training and development program

SOUND LIKE YOU? APPLY NOW!

DYMON is committed to delivering and improving accessibility in employment for all persons with disabilities. Accommodation is available, upon request, in the application and interview process and in the course of all other methods of selection of employees.

Your application must clearly demonstrate how you meet the requirements. We thank all those who apply. Only those selected for further consideration will be contacted.

We welcome your interest in joining the DYMON Team!

Guest First. People Focused. Results Drive

Job Types: Full-time, Permanent

Benefits:

  • Dental care
  • Extended health care
  • Life insurance
  • Store discount

Supplemental pay types:

  • Bonus pay

Experience:

  • sales: 2 years (preferred)
  • customer service: 2 years (preferred)


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