Senior Consultant - Strategy & Operations (Future Opportunity) - Digital Customer

Job Type: Temporary Contract
Work Model: Hybrid
Reference code: 135720
Primary Location: Toronto, ON
All Available Locations: Toronto, ON; Burlington, ON; Calgary, AB; Edmonton, AB; Fredericton, NB; Halifax, NS; Kitchener, ON; Moncton, NB; Ottawa, ON; Regina, SK; Saint John, NB; Saskatoon, SK; St. John's, NL; Vancouver, BC; Victoria, BC; Winnipeg, MB

Our Purpose

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

• Have many careers in one Firm.
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Learn from deep subject matter experts through mentoring and on the job coaching

Summary

We are passively seeking a Strategy Consultant on a 1 year fixed term, who combines strong consulting fundamentals with strategic thinking, analytical rigor, and hands-on program execution. The ideal candidate has experience in a recognized consulting or advisory environment, can structure ambiguous business problems, analyze complex data, evaluate scenarios and trade-offs, and translate findings into clear executive recommendations. This individual will work across initiatives spanning strategy, business operations, workforce planning, GTM and marketing programs, transformation, and change management, partnering with senior stakeholders to drive measurable outcomes.

Mandatory: Minimum 1 year of direct client-facing consulting experience, demonstrated strategy experience, strong executive communication/storytelling capabilities, and the ability to operate independently in complex, fast-paced environments in a recognized consulting or advisory environment

What will your typical day look like?

As a Strategy Consultant, you will work across complex, cross-functional initiatives that combine strategy, analytics, program execution, and operational transformation. You will take ambiguous business questions and translate them into structured problem statements, analyze quantitative and qualitative data, assess options and trade-offs, and develop clear, executive-ready recommendations.

Depending on the engagement, you may support workforce and operating model initiatives, GTM and demand generation programs, transformation and change initiatives, or business operations.

You will partner with senior stakeholders and cross-functional teams to manage workstreams, track risks and dependencies, facilitate workshops, develop strategic narratives and executive presentations, and drive initiatives from analysis through implementation. You will also identify opportunities to improve processes through automation, AI-enabled tools, and data-driven decision making.

About the team

You will be part of a fast-paced, collaborative demand generation marketing team focused on driving awareness, engagement, and pipeline growth through integrated marketing initiatives. The team works closely with marketing, sales, operations, and regional stakeholders to deliver scalable campaigns that generate measurable business impact. This environment values innovation, operational excellence, strategic thinking, and a data-driven approach to marketing performance.

Enough about us, let’s talk about you

You are someone with these required skills, experience & qualifications:

• Bachelor’s degree in Business, Strategy, Marketing, Economics, Finance, Operations, Analytics, Engineering, or a related discipline.
• Minimum 1 year of direct consulting experience is mandatory, delivering client-facing engagements within a recognized management consulting, strategy consulting, business transformation, digital consulting, or advisory firm.
• Typically 3–6 years of overall professional experience, with demonstrated Consultant / Senior Consultant-level responsibilities.
• Demonstrated strategy experience, including problem structuring, strategic analysis, scenario modelling, business cases, operating models, GTM strategy, transformation strategy, or similar advisory work.
• Strong structured problem-solving skills, with the ability to define ambiguous problems, develop hypotheses, evaluate constraints and trade-offs, and provide actionable recommendations.
• Strong quantitative and analytical capabilities, including the ability to structure, clean, validate, and interpret complex datasets.
• Ability to translate analysis into executive-ready recommendations and strategic narratives, rather than simply presenting data or dashboards.
• Demonstrated experience building leadership presentations that clearly communicate context, insights, options, trade-offs, recommendations, risks, and next steps.
• Experience managing cross-functional projects or consulting workstreams, including timelines, milestones, risks, dependencies, governance, and stakeholder expectations.
• Strong client-facing communication skills and confidence presenting recommendations to senior leaders.
• Advanced proficiency in Google Slides / PowerPoint and Google Sheets / Excel.
  
  

It would be great for you to have some of these nice-to-haves as well:

• Demonstrated experience in marketing strategy and marketing operations, with a strong understanding of the end-to-end marketing funnel, including audience segmentation, demand generation, lead generation and qualification, conversion, pipeline development, customer acquisition, and measurement of marketing performance.
• Experience in B2B, SaaS, cloud, technology, or professional-services environments.
• Experience with workforce strategy, FTE/headcount planning, workforce analytics, organizational design, or operating model transformation.
• Experience with GTM strategy, demand generation, integrated marketing, marketing operations, or campaign strategy.
• Experience with PMO, transformation, change management, organizational enablement, or business operations.
• Experience with SQL, data querying, scripting, ETL processes, or reporting automation.
• Experience developing financial, capacity, workforce, or scenario models.
• Familiarity with AI-enabled productivity and analytics tools, including Gemini or equivalent enterprise AI tools.

Total Rewards

The salary range for this position is $80,000 - $120,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

When you apply, we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.