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Coverage Office Administrator

@ CBI Health

Calgary, Alberta

Full-time
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SIGNALS

Overview

CBI Health is hiring a full-time Coverage Office Administrator for Momentum Health & Evidence Sport and Spine across its nine Calgary-area clinics. The role supports patients and staff at the front desk, handles scheduling, intake, records and billing, and covers variable shifts between 7AM and 8PM. Pay is $17 to $19 per hour with a guaranteed 37.5 hours per week and medical benefits after 90 days.

Responsibilities:

  • Greet and assist patients, staff and visitors at the front desk
  • Schedule appointments, take payments and answer phones
  • Complete new patient intake and maintain EMR documents
  • Process private, third-party and AHS billing
  • Coordinate patient flow through the clinic

Requirements summary:

  • High school diploma required
  • Excellent verbal and written communication
  • Comfort with MS Office, Google Suite and medical billing systems
  • Reliable vehicle to commute between clinics
  • Available mornings, afternoons, evenings and Saturdays

Tools & skills

Benefits mentioned

Health insurance
Source and dates

Employer career site / ATS feed · ultipro

Employer posting date
2026-09-25
First seen by our source
2026-10-08
Source record updated
2026-10-16

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentAdministrative
Hours per week37.5
Scheduleday, evening, weekends
Travelair: none · ground: minimal
Work settingHospital or clinic
PositionSitting and standing
Physical demandsphysical low · computer high
LanguagesEnglish
EducationHigh school (required)

Summary and details written by AI from the posting; the employer’s posting is the authority.

CBI Health

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Where Better Begins

Full company description

CBI Health is Canada's leading community healthcare provider, offering rehabilitation and home health services to clients across Canada. Our national, interdisciplinary team shares a common goal to improve the physical and mental health of our clients. With 250+ locations and over 13,000 healthcare professionals supporting more than 800 communities across Canada, the health and well-being of Canadians is at the heart of what we do. We are passionate about making a positive difference, and are committed to learning, improving and growing together as a team. Every day, we make a meaningful difference in people's lives by supporting them in achieving their goals. Together, we shape healthcare for the better.

LinkedIn followers
52,958
People associated on LinkedIn
3,651
Reported office locations
  • 3300 Bloor Street West, Suite 900, Toronto, Ontario M8X 2X2, CA
Business categories
  • Hospital
  • Health Care
  • Fitness
  • Association
  • Home Health Care
  • Nursing and Residential Care
Other recorded names
  • CBI Health
Specialties
  • Physiotherapy / Physiothérapie
  • Occupational Therapy / Ergothérapie
  • Personal Care / Soins personnels
  • Nursing / Soins infirmiers
  • Home Care / Soins à domicile
  • Workplace Solutions / Solutions pour le lieu de travail
  • Assessment Services / Services d'évaluation
  • Behaviour Therapy / Thérapie comportementale
  • Speech Language Therapy / Orthophonie
  • Hospital Services / Services hospitaliers
  • Chronic Pain / Douleur chronique
  • Medical Centres / Centres médicaux
  • and Neurodevelopment / Développement neurologique
Profile identifies a recruitment agency
No
Reported total investment
95,576,667

Currency and observation date were not supplied; this is not a current valuation or a funding round.

CBI Health is Canada's leading community healthcare provider, offering rehabilitation and home health services to clients across Canada. Our national, interdisciplinary team shares a common goal to improve the physical and mental health of our clients. With 250+ locations and over 13,000 healthcare professionals supporting more than 800 communities across Canada, the health and well-being of Canadians is at the…

FieldValue
IndustryHospitals and Health Care
Company size10,001+ employees
HeadquartersToronto, Ontario
Organization typePrivately Held
Year founded1974
SpecialtiesPhysiotherapy / PhysiothérapieOccupational Therapy / ErgothérapiePersonal Care / Soins personnelsNursing / Soins infirmiersHome Care / Soins à domicileWorkplace Solutions / Solutions pour le lieu de travailAssessment Services / Services d'évaluationBehaviour Therapy / Thérapie comportementaleSpeech Language Therapy / OrthophonieHospital Services / Services hospitaliers
Open jobs on Jobsy199
LinkedInView page
Job description

Full-time Coverage Office Administrator - Momentum Health & Evidence Sport and Spine, Calgary.

Industry/Company Description:

Momentum Health empowers patients through the delivery of collaborative healthcare. Join us as we guide Albertans through evidence-informed multidisciplinary care (including Physiotherapy, Chiropractic, Massage Therapy, Kinesiology, Athletic Therapy, Physiatry and Sport Medicine).

Evidence Sport and Spine implements the latest research to provide patients with a multidisciplinary approach to musculoskeletal pain management. Be part of a team of highly trained advanced practice physiotherapists, pain physicians, and physiatrists, passionate about providing the highest standard in evidence-based care.

Exceptional patient service, collaborative care and continued growth and improvement are highly valued at Momentum Health & Evidence Sport and Spine. We are presently seeking an enthusiastic Full-Time Coverage Office Administrator to join our dynamic team.

Location: Momentum Health & Evidence Sport and Spine: All nine (9) locations

For more information visit: https://www.momentumhealth.ca/

Employment Type: Full-Time (guaranteed 37.5 hours per week)

Required Hours: Variable between 7AM-8PM (dependent on coverage shift)

Start Date: As soon as possible

Compensation: $17 to $19

What We Provide

  • Mentorship opportunities
  • Medical benefits after 90 days of employment
  • Company events, clinic events and sports teams
  • Fun and engaging work environment

What We Are Looking For

  • Positive energy and passionate about working with others
  • Ability to work in a team-based environment, and contribute to a positive work environment
  • Demonstrated exceptional communication with patients and team members
  • Problem solving, time management and organization skills
  • Ability to remain calm in challenging situations, with multiple and changing priorities or when last minute unexpected issues arise
  • Committed to an excellent patient experience
  • A hardworking multi-tasker and exceptional attention to detail
  • Strong work ethic, self-motivated and the ability to work independently with minimal supervision

Our Office Administrators provide outstanding administrative support to patients and co-workers and keep the focus on patient-centered care.

Required Criteria

  • Must have a reliable vehicle to commute between clinics
  • Must be able to work mornings, afternoons, evenings, and Saturday’s
  • Direct rehab experience not required; however, experience in a fast paced busy retail or service industry position is an asset
  • Must be able to commit to a one-year term

Primary Responsibilities Include

  • Greet patients, staff, and visitors to the clinic in a professional and courteous manner
  • Assist patients with scheduling appointments and making payments at the front desk
  • Answer phones
  • Coordinator the flow of patients safely through the clinic
  • Intake process for new patients
  • Scan, fax and upload documents to the Electronic Medical Records system
  • Private, third party, and AHS billing
  • Maintain privacy and confidentiality for all patients, staff and physicians
  • Adhere to all Momentum Health Policies and Procedures

The Successful Candidate will have the Following Experience/Education

  • Excellent communication skills, both verbal and written
  • Comfortable with different software applications (MS Office, Google-Suite). We use the medical billing systems: Practice Perfect and Med Access and need candidates to be able to learn these systems quickly.
  • High School Diploma
  • Medical Office Administration certification or experience is an asset but not necessary if candidate has experience in a fast paced retail or service position

To learn more about CBI, please visit www.cbihealth.ca

CBI Health is committed to providing a diverse, equitable, and inclusive workplace where everyone feels safe and accepted as their authentic selves. We actively seek qualified candidates who share our commitment to equity and inclusion and contribute to the diversification of ideas and perspectives that help us innovate and provide the best possible care to our clients.

We welcome applications from all individuals regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristics that make each of us different.

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