Posted 21 days ago
Customer Account Manager
@ Franklin Electric
Edmonton, Alberta
Overview
Franklin Water Treatment, a division of Franklin Electric, is hiring a field-based Customer Account Manager in Alberta. The role manages dealer relationships across the territory, coordinates with internal teams to resolve dealer concerns, and handles warranty and return requests. The posting states full-time work, a car allowance, a company cell phone, and a competitive wage based on experience.
Responsibilities:
- Manage and grow existing dealer relationships across the territory
- Coordinate with internal teams to resolve dealer concerns
- Handle warranty claims and RGA processes
- Communicate product updates and installation best practices to dealers
Requirements summary:
- 3+ years in account management, territory sales or dealer support
- Bachelor's degree in business, marketing or engineering technology preferred
- Organized, dependable and able to work independently in the field
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · pinpoint
- Employer posting date
- 2026-10-16
- First seen by our source
- 2026-10-27
- Source record updated
- 2026-11-02
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Sales |
| Experience | 3+ years |
| Hours per week | 40 (estimated) |
| Travel | ground: moderate |
| Work setting | Client sites, Vehicle, Office |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Education | Bachelor’s degree (preferred) |
| Fields of study | Business, Business management, Marketing, Engineering technology |
| Perks mentioned | Generous paid time off, Generous parental leave, Retirement plan, Tuition support, Employee discount, Paid training, Home office allowance |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Franklin Electric
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Founded in 1944, Franklin Electric has grown from a small motor manufacturing company into a global leader in the manufacturing and distribution of systems, focused on the movement and management of water, fuel, and electricity. Headquartered in Fort Wayne, Indiana, Franklin serves all corners of the world with facilities spanning the globe.
- LinkedIn followers
- 47,053
- People associated on LinkedIn
- 2,755
- Reported office locations
- 9255 Coverdale Road, Fort Wayne, Indiana 46809, US
- Other recorded names
- Franklin Electric
- Specialties
- Residential & Light Commercial Water Systems
- Wastewater Systems
- HVAC Water Systems
- Irrigation & Industrial Water Systems
- Engineered Products
- and Fueling Systems
- Profile identifies a recruitment agency
- No
Founded in 1944, Franklin Electric has grown from a small motor manufacturing company into a global leader in the manufacturing and distribution of systems, focused on the movement and management of water, fuel, and electricity. Headquartered in Fort Wayne, Indiana, Franklin serves all corners of the world with facilities spanning the globe.
| Field | Value |
|---|---|
| Industry | Appliances, Electrical, and Electronics Manufacturing |
| Company size | 5,001-10,000 employees |
| Headquarters | Fort Wayne, Indiana |
| Organization type | Public Company |
| Specialties | Residential & Light Commercial Water SystemsWastewater SystemsHVAC Water SystemsIrrigation & Industrial Water SystemsEngineered Productsand Fueling Systems |
| Open jobs on Jobsy | 2 |
| View page |
Join Our Team as a Customer Account Manager at Franklin Water Treatment, a Division of Franklin Electric
At Franklin Water Treatment, we are leaders in innovative water treatment solutions, and we're seeking a reliable and customer-focused Account Manager in Alberta to become part of our growing team. If you excel in building strong relationships, supporting dealers, and coordinating operations while driving territory engagement, we encourage you to apply and grow your career with us!
MOVE FORWARD WITH US!
What you will be doing:
- Manage and support existing dealer relationships throughout the territory while identifying opportunities for continued growth and strategic dealer development
- Coordinate with internal technical, operations, customer service, and logistics teams to resolve dealer concerns efficiently
- Assist with warranty claims, RGA (Return Goods Authorization) processes, and product issue resolution
- Ensure warranty and return requests are handled professionally, accurately and in a timely manner
- Assist in communicating product updates, installation best practices, and technical resources to dealer partners
Who we want:
We’re looking for a motivated focused and approachable professional who thrives on building trust and cultivating long-term partnerships. Highly organized and dependable and able to work confidently and independently in a field-based role while staying responsive and solution-oriented. Someone with a strong ability to balance dealer support, operational coordination, and territory support coordination. If you take pride in your work and are ready to be a crucial part of our team, WE WANT TO HEAR FROM YOU!
What you need:
- Bachelor’s degree in business, business management, marketing, engineering technology, or a related field (preferred).
- 3+ years of experience in account management, territory sales, dealer support, business development and customer relationship management
Company Values & Benefits:
- Competitive wage based on experience and qualifications
- Medical, dental, vision, and life insurance
- Paid parental leave
- RRSP plan with company match & service contributions to help you save for the future
- Paid time off
- Opportunities for training and career growth
- Tuition Reimbursement
- Employee discount program
- Car allowance
- Company cell phone
Journal
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