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Posted 5 days ago

Customer Service Associate I

@ DOLLAR TREE STORES CANADA, INC.

Duncan, British Columbia

Part-time
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SIGNALS

Overview

Dollar Tree Stores Canada is hiring a part-time Customer Service Associate at its Duncan, British Columbia store. The role covers customer assistance, cash handling, stocking, receiving and store cleanliness, and requires lifting 30 to 50 lbs. Benefits include medical, pharmacy, dental and vision insurance, an Employee Assistance Program, retirement plans and educational assistance.

Responsibilities:

  • Assist customers with questions and recommendations
  • Manage sales transactions at an assigned cash register
  • Receive merchandise, unload trucks and replenish stock
  • Keep the store well-stocked and recover merchandise
  • Maintain store cleanliness, including restrooms and floors

Requirements summary:

  • High school diploma or equivalent preferred
  • Retail, hotel, restaurant, grocery or drugstore customer service experience highly preferred
  • Ability to follow instructions and interpret operational documents
  • Lift 30 to 50 lbs from floor to above shoulder height
  • Strong customer service, organizational and communication skills

Tools & skills

Benefits mentioned

DentalVisionRetirement planEmployee assistanceTuition support
Source and dates

Employer career site / ATS feed · workday

Employer posting date
2026-11-01
First seen by our source
2026-11-02
Source record updated
2026-11-02

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentRetail
Travelair: none · ground: none
Work settingStore
PositionSitting and standing
Physical demandsphysical high · lift 50 lb · computer low
LanguagesEnglish
EducationHigh school (preferred)
Perks mentionedRetirement plan, Wellness

Summary and details written by AI from the posting; the employer’s posting is the authority.

DOLLAR TREE STORES CANADA, INC.

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Job description

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

Assist customers with questions and recommendations

Manage sales transactions while working assigned cash register

Maintain security of cash and protect company assets

Keep the store well-stocked, and recover merchandise

Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards

Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders

Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable

Other duties as assigned*

Skills and Experience:

High school diploma or equivalent is preferred

Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred

Ability to follow instructions and interpret operational documents is required

Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting

Excellent customer service and relationship management skills are required

Strong organizational and communication skills are required

Strong problem-solving and decision-making skills are required

Perks and Benefits:
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Part time10 & 12 - 360 Trunk Road,Duncan,British Columbia V9L 2P6Operations40032Dollar Tree

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