CUSTOMER SERVICE CLERK | PACKAGING

CUSTOMER SERVICE CLERK PACKAGING
CÔTE-DE-BEAUPRÉ
SALARY: $22 TO $23
AVAILABILITY: IMMEDIATE

You are known for your flawless English, attention to detail, and strong interpersonal skills.

You are looking for a stable, long-term assignment starting quickly.

A major manufacturing company and industry leader is seeking a dynamic customer service professional to join its production and distribution team.

Advantages
Why choose this position?
Customer Service Clerk Packaging
Côte-de-Beaupré

* A long-term, full-time assignment with a real opportunity for permanent placement after 3 months;
* Salary between $22 and $23 per hour, day shift, Monday to Friday;
* Hands-on training and comprehensive guidance to familiarize you with our products;
* A positive, collaborative work environment focused on teamwork;
* Access to group insurance, RRSP, and other company benefits once permanent status is obtained;
* Free on-site parking available.

Responsibilities
Your daily challenges:
At the heart of the action, you will be the primary point of contact for our commercial (B2B) clients. Your responsibilities include:

* Handle customer inquiries (calls and emails) with professionalism and dynamism;
* Ensure accurate order entry into the internal system;
* Collaborate closely with key departments (sales, estimating, production, and logistics) to ensure project follow-up;
* Keep clients informed about their order status and resolve issues with agility;
* Rigorously keep the internal database up to date.

Qualifications
Profile sought for this role:
Bilingual Customer Service Clerk Packaging
Côte-de-Beaupré

* Advanced level of French and English required for managing customer accounts and communicating on a daily basis with English-speaking clients and employees located outside Quebec;
* Prior customer service experience (3 years), ideally in the manufacturing, industrial, or distribution sector, will be strongly considered;
* Attention to detail and demonstrated ability to manage multiple tasks simultaneously;
* Ready to start quickly.
* Excellent priority management, teamwork skills, and strong computer literacy;
* Proficiency in the Microsoft Office Suite (MS) and ability to learn an Enterprise Resource Planning system (ERP).

Summary
If you are known for your proactivity and your ability to manage priorities in a dynamic environment, we want to meet you.

Contact me for a confidential discussion:

Caroline Marier Senior Human Capital Consultant Randstad Professional
📞 418-572-7856
📧 [email protected]
🔗 Find me on LinkedIn: [linkedin.com/in/caroline-marier](https://www.google.com/search?q=https%3A%2F%2Flinkedin.com%2Fin%2Fcaroline-marier)

Why work with me:
– A tailor-made career path for you;
– Access to hidden and/or exclusive job opportunities;
– A partner attentive to your career goals.

Looking forward to speaking with you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.