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Posted 25 days ago

Customer Service / Counter Sales

@ Dicks Lumber

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Surrey, British Columbia

$20–$24/hrFull-time
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SIGNALS

Overview

Dick's Lumber in Port Kells is hiring a customer-service-focused counter sales associate for a full-time role. The work involves serving customers, advising on products, handling multiple transactions, and stocking as needed. The posting states a wage of $20.00 to $24.00 per hour and a benefits package with health and dental coverage, pension and paid time off.

Pay:

$20–$24 an hour

Responsibilities:

  • Serve customers and grow assigned account sales
  • Recommend products and upsell to maximize sales
  • Advise customers on products and follow up on inquiries
  • Handle multiple transactions at once
  • Stock shelves and perform housekeeping duties

Requirements summary:

  • Effective selling and relationship-building skills
  • Detail-oriented with strong organizational skills
  • Ability to lift up to 25 kg
  • Positive attitude and team player
  • Building code knowledge and industry experience are assets

Tools & skills

Customer serviceSalesProduct knowledgeStockingHousekeepingRelationship buildingOrganizational skillsWork efficientlyHeavy lifting

Benefits mentioned

Health insuranceDentalRetirement planPaid time off
Source and dates

Employer career site / ATS feed · ultipro

Employer posting date
2026-10-15
First seen by our source
2026-10-15
Source record updated
2026-10-15

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingStore, Warehouse
PositionSitting and standing
Physical demandsphysical moderate · lift 55 lb · computer moderate
LanguagesEnglish
Perks mentionedGenerous paid time off, Retirement plan

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Dicks Lumber

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Much More Than Just a Lumberyard It's Where the Builders Buy! "Serving Alberta & British Columbia"

Full company description

Dick's Lumber has been providing Lumber and Building Materials to its customers throughout British Columbia and the world. We’re committed to high quality products and service to support Residential & Commercial Construction, Industrial Applications, Property Management and much more. More than just Lumber, we have everything you need to get it done right. If it’s not in stock, a Dick’s Lumber Sales Professional can special order whatever your project requires.

LinkedIn followers
1,970
People associated on LinkedIn
236
Reported office locations
  • 2580 Gilmore Ave, Burnaby, BC V5C 4T5, CA
  • 160 Hanes Ave, North Vancouver, BC V7P 2L8, CA
  • 12433 80th Ave, Surrey, BC V3W 3A4, CA
  • 19550 92 Ave, Surrey, British Columbia V4N 4G7, CA
  • 3005 Ogden Rd SE, Calgary, Alberta T2G 4N5, CA
  • 3111 76 Ave NW, Edmonton, Alberta T6P 1T4, CA
Business categories
  • Construction
  • Building Material
  • Service Industry
Other recorded names
  • Dick's Lumber & Building Supplies
  • Dick's Lumber
Specialties
  • Lumber
  • Building Supplies
  • Teamwork
  • Diversity
  • Sales
  • Management
  • Relationship
  • Customer Service
  • and Product Knowledge
Profile identifies a recruitment agency
No
Reported total investment
0

Currency and observation date were not supplied; this is not a current valuation or a funding round.

View all jobs Website

Dick's Lumber has been providing Lumber and Building Materials to its customers throughout British Columbia and the world. We’re committed to high quality products and service to support Residential & Commercial Construction, Industrial Applications, Property Management and much more. More than just Lumber, we have everything you need to get it done right. If it’s not in stock, a Dick’s Lumber Sales Professional…

FieldValue
IndustryWholesale Building Materials
Company size201-500 employees
HeadquartersBurnaby, BC
Organization typePublic Company
Year founded1964
SpecialtiesLumberBuilding SuppliesTeamworkDiversitySalesManagement RelationshipCustomer Serviceand Product Knowledge
Open jobs on Jobsy13
LinkedInView page
Job description

Dick’s Lumber in Port Kells is looking for an energetic, customer service driven individual to join our team in Customer Service and Counter Sales

ACCOUNTABILITIES:

  • Offers exceptional customer service, focusing on fostering customer loyalty and growing assigned account sales.
  • Uses strong product knowledge to enhance the “valued added” component of the sales transaction by anticipating customer requirements, recommending additional products and working to maximize the sales opportunity through up-selling.
  • Assists customers by offering advice and information on different products.
  • Performs multiple transactions at once.
  • Presents a professional sales image to the customer at all times.
  • Provides assistance and follows up with customer inquiries in a timely manner.
  • Performs other job-related duties as required (such as stocking shelves, housekeeping etc)

QUALIFICATIONS:

  • Effective selling and relationship building skills.
  • Ability to grow and develop contractor business by participating in store initiatives.
  • Detail oriented with strong organizational skills.
  • Professional, courteous and punctual with a focus on customer service.
  • Ability to multi-task, prioritize and work efficiently with minimal supervision.
  • Manual dexterity and the ability to lift up to 25kgs.
  • Must have a positive attitude and be a team player.
  • Basic and current knowledge of the building code would be an asset.
  • Experience and knowledge in this or a related industry is an asset.

WORKING CONDITIONS:

  • This position is primarily in the store so the exposure to extreme temperatures is infrequent.
  • Moderate exposure to personal risk; safety boots are required.
  • Busy, high volume environment.

Wage: $20.00 to $24.00 per hour.

We offer a comprehensive benefits package that includes health and dental coverage, a company pension plan, and paid time off. Our program is designed to support employee well-being and provide long-term security.

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