Posted 5 days ago
Customer service hybrid
@ Gexel Télécommunications
Montréal, Quebec
SIGNALS
Overview
Gexel Télécommunications is hiring customer service representatives for its call center, which supports customers of its partners through inbound calls, outbound calls, chat and email. The role is hybrid teleworking after training, on a 35-hour schedule at $17.00 per hour, Monday to Friday between 8:00 and 17:00. Candidates need one year of call center customer service experience and fluent spoken and written French.
Pay:
$17 an hour
Responsibilities:
- Répondre professionnellement aux appels entrants
- Établir une relation de confiance avec chaque membre
- Offrir un service client de qualité
- Travailler en équipe pour atteindre les objectifs quotidiens
- Soutenir l'équipe dans les tâches liées aux objectifs
Requirements summary:
- Un an d'expérience en service à la clientèle en centre d'appels
- Français parlé et écrit parfait
- Compétences informatiques pour utiliser plusieurs applications
- Dynamique, diplomate et bon à l'écoute
- Connexion Internet d'au moins 50 Mbps en téléchargement et en envoi
Tools & skills
Benefits mentioned
DentalVision
Source and dates
Job-board feed · jobillico
- Employer posting date
- 2026-11-01
- First seen by our source
- 2026-11-02
- Source record updated
- 2026-11-06
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Experience | 1+ years |
| Hours per week | 35 |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | French, English |
| Background checks | criminal record, credit |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Gexel Télécommunications
| Field | Value |
|---|---|
| Open jobs on Jobsy | 3 |
Job description
GEXEL, a different kind of call center for over 25 years, offering you the possibility of teleworking and internal development opportunities. We support the customers of our partners, who excel in a wide range of fields - inbound, outbound, chat and e-mail.
We're committed to training, guiding and supporting you on your journey! Working at GEXEL is more than just a job, it's an exciting environment where your potential will be propelled as far as you want to go. There's a place for you here!
What's in it for you:
Your responsibilities:
Just what you need:
AVAILABILITY REQUIRED :
Monday to Friday, between 8:00 and 17:00.
By applying to GEXEL, you understand that if you are offered a position, it will be conditional upon a background check in accordance with GEXEL's employment policies. The background check may include some or all of the following, depending on the nature of the position: SIN validation, work permit, employment verifications, credit checks and criminal checks for offences related to the position being offered. You will be informed during the hiring process of the verifications required by the position. We thank you for your understanding and wish you good luck in this process.
We're committed to training, guiding and supporting you on your journey! Working at GEXEL is more than just a job, it's an exciting environment where your potential will be propelled as far as you want to go. There's a place for you here!
What's in it for you:
- Hourly wage of $17.00.
- Hybrid teleworking after training with our equipment.
- 35-hour schedule. Possibility of working 4 days a week.
- Your hourly wage will increase according to your accumulated hours worked.
- If you need it, we offer a full range of benefits (drug, dental, vision, life and travel plans).
- We want to grow with you! A host of career opportunities await you, depending on your interests.
Your responsibilities:
- Respond professionally to incoming calls and establish a relationship of trust with each member.
- Satisfy our members by offering them unparalleled service.
- Work as a team to achieve day-to-day objectives.
- Assist the team in all other tasks related to the achievement of objectives.
Just what you need:
- Perfect command of spoken and written French.
- One year's experience in call center customer service.
- Dynamic, diplomatic and a good listener, because that's what customer service is all about!
- Computer skills enabling you to use several applications and software independently.
- Internet connectivity: minimum download and upload speeds of 50 Mbps - the faster, the better!
AVAILABILITY REQUIRED :
Monday to Friday, between 8:00 and 17:00.
By applying to GEXEL, you understand that if you are offered a position, it will be conditional upon a background check in accordance with GEXEL's employment policies. The background check may include some or all of the following, depending on the nature of the position: SIN validation, work permit, employment verifications, credit checks and criminal checks for offences related to the position being offered. You will be informed during the hiring process of the verifications required by the position. We thank you for your understanding and wish you good luck in this process.
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