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Posted 25 days ago

Customer Service Office Associate

@ La Maison Simons Inc.

Edmonton, Alberta

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Overview

La Maison Simons is hiring a Customer Service Office Associate to handle merchandise reservations, alteration and online order pickups, register cash deposits, and employee purchase transactions. The role requires excellent administrative skills and fluency in the store's official language (English outside Quebec, French in Quebec). Benefits include telemedicine, an EFAP, group insurance, an RRSP and up to 40% off Simons purchases.

Responsibilities:

  • Gérer les réservations, retouches et ramassages de commandes en ligne
  • Préparer le dépôt de caisse des caisses enregistreuses
  • Traiter les achats des employés
  • Effectuer les tâches administratives du service à la clientèle

Requirements summary:

  • Excellentes compétences administratives
  • Attitude méthodique et autonome
  • Personne amicale et serviable
  • Communiquer dans la langue officielle de la province du magasin

Tools & skills

Benefits mentioned

Retirement planEmployee assistance
Source and dates

Employer career site / ATS feed · workday

Employer posting date
2026-10-12
First seen by our source
2026-10-13
Source record updated
2026-11-05

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Travelair: none · ground: none
Work settingStore, Office
PositionSitting and standing
Physical demandsphysical low · computer moderate
LanguagesEnglish, French
Perks mentionedRetirement plan

Summary and details written by AI from the posting; the employer’s posting is the authority.

La Maison Simons Inc.

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

De service et d'histoire depuis 1840 | Uniquely Canadian since 1840

Full company description

La Maison Simons a été fondée en 1840 par John Simons à Québec. À l’origine une mercerie, l’entreprise familiale est aujourd’hui synonyme de mode accessible et inspirée. Tout est mis en œuvre pour cultiver la créativité et bâtir des relations de qualité avec la clientèle, le personnel et les partenaires. L’entreprise est soucieuse de l’environnement et des communautés où elle opère. La Maison Simons est reconnue comme une autorité mode avec son concept de magasinage original. Collections exclusives, marques émergentes locales et nationales ainsi que pièces de grands créateurs et créatrices internationaux sont offertes sous un même toit, à travers des univers distinctifs. La mode déco n’est pas en reste ; La Maison Simons propose de quoi habiller la chambre, la cuisine et la salle de bains. Visitez-nous sur www.simons.ca ou suivez-nous sur Instagram : @maisonsimons ou sur Facebook : facebook.com/simons.ca /// Simons was founded in 1840 by John Simons in Quebec City. Originally a dry goods store, the family company is known today for accessible and inspired fashion. It is committed to cultivating creativity and building meaningful relationships with its staff, partners, and clientele. The company cares about the environment and about the communities in which it does business. Simons is recognized as a fashion authority with an original shopping concept. The company offers an extensive array of avant-garde fashions and exclusive private collections for men and women, complemented by a selection of nationally recognized brands and top designer names. Simons also carries home fashions for the bedroom, bathroom, and kitchen. Visit us at www.simons.ca or follow us on Instagram: @maisonsimons or Facebook: facebook.com/simons.ca

LinkedIn followers
37,328
People associated on LinkedIn
1,763
Reported office locations
  • 20 côte de la Fabrique, Quebec, G1R, CA
  • 9205 rue John-Simons, Québec, Québec G2B 0S6, CA
Business categories
  • Apparel
  • Consumer Goods
  • Fashion
  • Department, Clothing & Shoe Stores
  • Retail and wholesale
Other recorded names
  • La Maison Simons
Profile identifies a recruitment agency
No
Reported total investment
0

Currency and observation date were not supplied; this is not a current valuation or a funding round.

La Maison Simons a été fondée en 1840 par John Simons à Québec. À l’origine une mercerie, l’entreprise familiale est aujourd’hui synonyme de mode accessible et inspirée. Tout est mis en œuvre pour cultiver la créativité et bâtir des relations de qualité avec la clientèle, le personnel et les partenaires. L’entreprise est soucieuse de l’environnement et des communautés où elle opère. La Maison Simons est reconnue…

FieldValue
IndustryRetail
Company size1,001-5,000 employees
HeadquartersQuebec
Organization typePrivately Held
Year founded1840
Open jobs on Jobsy73
LinkedInView page
Job description

Simons was founded in 1840 by John Simons in Quebec City. Originally a dry goods store, the family company is known today for accessible and inspired fashion. It is committed to cultivating creativity and building meaningful relationships with its staff, partners, and clientele. The company cares about the environment and about the communities in which it does business.

Simons is recognized as a fashion authority with an original shopping concept. Exclusive collections, emerging local and nationally recognized brands, and pieces by top designer names are all available under one roof in the store’s distinctive zones.

Key Responsibilities:

  • Manage merchandise reservations and alteration and online order pickups.
  • Prepare the registers' cash deposit.
  • Process transactions for employee purchases.
  • Perform the administrative tasks necessary to ensure a customer service environment that runs smoothly.
  • Act as an example of La Maison Simons' highest standards, namely respect, consideration, and availability.

Desired Profile:

  • Friendly and helpful.
  • Displays a methodical and self-starter attitude.
  • Excellent administrative skills.
  • Able to communicate in the official language of the province of the Simons store for which the candidate is applying.
  • Quebec: French
  • Ontario, Alberta, British Columbia and Nova Scotia: English

Benefits Available:

  • A telemedicine service and Employee and Family Assistance Program.
  • Group insurance plan and RRSP.
  • Up to 40% off Simons purchases.

At Simons, people are at the heart of all that we do. We pay special attention to the well-being of our employees and their families, highlighting important moments that mark their journey, including service anniversaries and significant life milestones.


Creativity, community, and respect are an integral part of our DNA. We offer everyone the opportunity to build a career that’s suited to them, whether that’s at our stores, head office, or Campus in Quebec City. Proud to recognize our teams’ contributions, we provide competitive work conditions as well as a comprehensive and scalable range of benefits. We also promote flexibility and a welcoming, inclusive, and caring work environment, where everybody can reach their full potential.


Take this opportunity to join our dedicated team and make a difference at a company where people are the top priority.

At Simons, people are at the heart of all that we do. We pay special attention to the well-being of our employees and their families, highlighting important moments that mark their journey, including service anniversaries and significant life milestones.

Creativity, community, and respect are an integral part of our DNA. We offer everyone the opportunity to build a career that’s suited to them, whether that’s at our stores, head office, or Campus in Quebec City. Proud to recognize our teams’ contributions, we provide competitive work conditions as well as a comprehensive and scalable range of benefits. We also promote flexibility and a welcoming, inclusive, and caring work environment, where everybody can reach their full potential.

Take this opportunity to join our dedicated team and make a difference at a company where people are the top priority.

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