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Customer Service Rep - Work From Home - No Experience

@ American Income Life Insurance Company

Calgary, Alberta

RemoteFull-time
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Overview

American Income Life Insurance Company is hiring a full-time remote customer service representative with no experience required. The role involves phone and virtual client contact, explaining programs and services, and helping clients review options. Full training is provided, with weekly pay and performance-based bonuses.

Responsibilities:

  • Communicate with clients by phone and virtual appointments
  • Answer questions and explain programs and services
  • Assist clients in reviewing their options
  • Maintain accurate client information and follow-up

Requirements summary:

  • Strong customer service and communication skills
  • Professional, positive and dependable attitude
  • Strong organizational and time-management skills
  • Previous customer service or sales experience is an asset

Tools & skills

Source and dates

Employer career site / ATS feed · jazzhr

Employer posting date
2026-09-27
First seen by our source
2026-10-09
Source record updated
2026-10-16

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingHome
PositionMostly sitting
Physical demandsphysical low · computer moderate
LanguagesEnglish
Perks mentionedVisa sponsorship, Performance bonus, Paid training

Summary and details written by AI from the posting; the employer’s posting is the authority.

American Income Life Insurance Company

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Full company description

American Income Life is a major provider of supplemental insurance benefits to working families through relationships established with labor unions, credit unions, and associations. The Company was founded with just $25,000 in borrowed capital more than 50 years ago by entrepreneur and philanthropist Bernard Rapoport. American Income Life is licensed in 49 states, the District of Columbia, Canada, and is registered to carry on business in New Zealand. AIL also has a wholly-owned subsidiary: National Income Life Insurance Company, licensed in the state of New York. American Income Life, along with our New York subsidiary National Income Life, has combined assets of more than $3 billion with more than $46.6 billion of life insurance in force in 2014. (as of 4/15) A.M. Best, one of the country's oldest and most respected insurance ratings companies, has rated American Income Life as A (Excellent) for Financial Strength (as of 10/24). American Income Life Insurance Company has a long history and rich tradition of partnering with the working family community: through national and local leaders, advocating for key issues and campaigns, and investing in a public agenda that reflects the core values of importance to all working people. If you are interested in a career where your opportunities are truly unlimited, please visit www.ailcareers.com.

LinkedIn followers
167,663
People associated on LinkedIn
8,782
Reported office locations
  • 1200 Wooded Acres Drive, Waco, TX 76797, US
Business categories
  • Health Care
  • Life Insurance
  • Insurance
  • Financial Services
Other recorded names
  • American Income Life: AO - Jillian Getz
  • American Income Life
  • American Income Life Insurance Company
  • Spade Recruiting
  • Advantage Life Insurance
  • AO Globe Life - Angie Cruz
  • AIL
Specialties
  • The only provider of supplemental benefits to organized labor
  • We visit thousands of families each year
  • and One of the most lucrative Agent compensation programs in the industry
Profile identifies a recruitment agency
No
Reported total investment
0

Currency and observation date were not supplied; this is not a current valuation or a funding round.

American Income Life is a major provider of supplemental insurance benefits to working families through relationships established with labor unions, credit unions, and associations. The Company was founded with just $25,000 in borrowed capital more than 50 years ago by entrepreneur and philanthropist Bernard Rapoport. American Income Life is licensed in 49 states, the District of Columbia, Canada, and is registered…

FieldValue
IndustryInsurance
Company size5,001-10,000 employees
HeadquartersWaco, TX
Organization typePublic Company
SpecialtiesThe only provider of supplemental benefits to organized laborWe visit thousands of families each yearand One of the most lucrative Agent compensation programs in the industry
Open jobs on Jobsy22
LinkedInView page
Job description

We are currently expanding our remote team and looking for motivated, service-focused individuals to join a well-established organization that has been serving families across North America for more than 65 years.

In this role, you will work directly with clients to answer questions, provide information about available programs and services, and assist them throughout the process. Full training and ongoing support are provided, making this a strong opportunity for someone who is motivated to learn, grow, and build a long-term career.

What You’ll Do

  • Communicate with clients by phone and through virtual appointments

  • Answer questions and provide accurate information about available programs and services

  • Assist clients with reviewing their available options

  • Provide professional and reliable customer support

  • Maintain up-to-date knowledge of company products and services

  • Build positive, long-term relationships with clients

  • Maintain accurate client information and complete follow-up as needed

What We’re Looking For

  • Strong customer service and communication skills

  • Professional, positive, and dependable attitude

  • Ability to build rapport and work comfortably with clients

  • Strong organizational and time-management skills

  • Ability to prioritize tasks and work independently

  • Team-oriented mindset with a willingness to learn

  • Previous customer service, sales, or related experience is an asset but not required

What We Offer

  • 100% remote work-from-home opportunity

  • Comprehensive hands-on training

  • Weekly compensation

  • Performance-based bonuses

  • Residual income opportunities

  • Company-sponsored incentive trips

  • Ongoing mentorship and professional development

  • Opportunities for advancement and leadership

We are looking for individuals who are ambitious, coachable, professional, and interested in building something long term.

Apply today to learn more about the position, our team, and the opportunities available.

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