Posted 7 months ago
Customer Service Representative
@ Delta Bingo Inc HQ
Oakville, ON · Greater Sudbury, ON · Peterborough, ON · Pembroke, ON · Barrie, ON +11
Overview
Delta Bingo Inc HQ is hiring a part-time Customer Service Representative for its bingo gaming centre. The role sells bingo products to patrons, calls back winning cards, handles cash float and paper inventory, and keeps the playing area clean. The posting requires an AGCO licence and scheduled shifts.
Responsibilities:
- Sell bingo products to patrons on the playing floor
- Call back and verify declared bingo winners
- Balance cash float and paper inventory each shift
- Answer patron questions about programs and promotions
- Keep playing area tables, chairs and floors clean
Requirements summary:
- Obtain and maintain an AGCO licence
- Operate a POS sales system
- Speak clearly, loudly and audibly
- Work scheduled shifts and cover for co-workers
- Maintain a professional, courteous manner
Tools & skills
Source and dates
Employer career site / ATS feed · adp
- Employer posting date
- 2026-04-08
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-11-06
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Sitting and standing |
| Physical demands | physical low · computer low |
| Licences & certifications | AGCO License |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Delta Bingo Inc HQ
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
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Full company description
🚨 We’re Hiring! Join the Fun at Delta Bingo & Gaming 🚨 Are you outgoing, personable, and ready to take on new challenges? Delta Bingo & Gaming is looking for enthusiastic team members who are passionate about creating memorable experiences for our guests. At Delta, it’s all about personality and people. Our team brings energy, fun, and outstanding service to every customer interaction. If you love engaging with others and thrive in a dynamic, fast-paced environment, we want to hear from you! 👉 Explore current openings at DeltaBingo.com/careers or contact your nearest location to learn more. The Delta Story With over 50 years of experience, Delta Bingo & Gaming is a recognized leader in the bingo and gaming industry. Operating 20 locations across North America, we’re proud to support over 960 local charities and have helped raise more than $600 million for communities across Ontario. Our passionate management team is committed to innovation and continuous improvement—constantly enhancing our offerings to bring the best to our players. From Vegas-style gaming machines and digital bingo to POD games and full-service in-house restaurants, each location offers a modern and exciting gaming experience. Whether you're just starting your career or looking for a new opportunity, Delta is the place where fun meets purpose. Be part of a team that makes a difference—Join Team Delta today!
- LinkedIn followers
- 2,309
- People associated on LinkedIn
- 268
- Reported office locations
- Oakville, ON L6K 0J5, CA
- Business categories
- Digital Entertainment
- Gaming
- Casual Games
- Other recorded names
- Delta Bingo Inc HQ
- Delta Bingo & Gaming
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
🚨 We’re Hiring! Join the Fun at Delta Bingo & Gaming 🚨 Are you outgoing, personable, and ready to take on new challenges? Delta Bingo & Gaming is looking for enthusiastic team members who are passionate about creating memorable experiences for our guests. At Delta, it’s all about personality and people. Our team brings energy, fun, and outstanding service to every customer interaction. If you love engaging with…
| Field | Value |
|---|---|
| Industry | Gambling Facilities and Casinos |
| Company size | 501-1,000 employees |
| Headquarters | Oakville, ON |
| Organization type | Partnership |
| Year founded | 1966 |
| Open jobs on Jobsy | 6 |
| View page |
Job Description - Customer Service Representative
SUMMARY: Provides courteous and efficient service to patrons in the sales of bingo products, calling back winning bingo cards, and ensuring playing area is clean and ready for business. Interacts with customers daily, promptly responding to all requests in a courteous and efficient manner. Encourages the sale of company products at every opportunity and applies exemplary customer relation skills that promote a superior company image. Provides prompt service in a time sensitive manner to ensure bingo event runs free of delays.
DUTIES AND RESPONSIBILITIES (Include but are not limited to):
- Exemplify Delta Bingo’s Core Values: Community, Innovation & Leadership
- Work co-operatively with charity members and co-workers.
- Obtain and maintain an AGCO License.
- Operate with cash float and paper inventory.
- Balance cash float and paper inventory at the end of the shift.
- Maneuver around the playing area selling bingo products.
- Work from and operate a POS sales system.
- Alert and ready to assist with running to for declared bingos.
- Assist to ensure bingo caller is aware of declared bingos.
- Assist to call back declared bingo in a clear, loud, and audible tone.
- Assist in paying verified winner correct prize amount.
- Assist to maintain playing area (tables, chairs, floors) by keeping area clean and free of clutter.
- Understand all of the Delta Bingo & Gaming programs and promotions.
- Respond to customer inquiries regarding bingo programs, Red 7, promotions, and any other product or service offered at the Gaming Centre.
- Assist to bundle paper and pocket slots.
- Immediately refer customer concerns to the session manager.
- Immediately report potential safety hazards to the session manager.
- Undertake other tasks and housekeeping duties as assigned by the supervisor.
- Comply with Delta Bingo & Gaming dress code.
- Behave in a professional manner (e.g. Refrain from the use of foul language).
- Must be able to work scheduled shifts.
- Demonstrate teamwork attitude through such things as willingness to cover shifts.
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