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Posted 29 days ago

Customer Service Representative

@ PGW New Branding

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Mississauga, Ontario

Full-time
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SIGNALS

Overview

PGW New Branding is hiring a full-time Customer Service Representative to handle phone and email inquiries, price quotes and sales from online leads for glass and installation products. The work is primarily sedentary at a computer. Saturday work is required when needed.

Responsibilities:

  • Handle inbound customer calls and emails about price quotes
  • Prepare purchase quotes for glass and installation products
  • Generate sales from online leads
  • Process data entry, invoicing, cancellations and credits
  • Assume other duties as assigned

Requirements summary:

  • High school graduate or equivalent
  • Good written and verbal communication skills
  • Good customer relations skills
  • Ability to work under frequent interruptions
  • Attention to detail

Tools & skills

computerkeyboardmouse
Source and dates

Employer career site / ATS feed · ultipro

Employer posting date
2026-10-08
First seen by our source
2026-10-08
Source record updated
2026-10-16

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Hours per week40 (estimated)
Scheduleweekends
Travelair: none · ground: none
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
EducationHigh school (required)

Summary and details written by AI from the posting; the employer’s posting is the authority.

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PGW New Branding

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FieldValue
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Job description

Duties/Responsibilities:

  • Handle phone and emails from customers pertaining to price quotes for inbound inquiries as well as purchase quotes for glass and installation products considered for sale to PGW.
  • Call center functions to provide quality customer service.
  • Ensure the company establishes and maintains constant communication with customers.
  • Knowledgeable on all aspects of product inventory which may include, data entry, cancellations, credits, invoicing and/or customer service inquiries.
  • Generate sales/buys from online leads.
  • Assume other duties as assigned.
  • Required to work an assigned Saturday when needed.

Required Skills/Abilities:

  • Must have good written and verbal communication skills.
  • Must have good customer relations skills.
  • Ability to work well with others.
  • Must have the ability to work under conditions of frequent interruptions.
  • Be attentive to details.

Education and Experience:

  • High School graduate or equivalent

Essential Physical Demands/Work Environment:

  • Work is primarily sedentary: must be able to sit for extended periods of time and use a computer, keyboard, and mouse, frequently.

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