Posted 21 days ago
Customer Service Representative
@ Centennial Carstar Dartmouth
Dartmouth, Nova Scotia
Overview
Centennial Carstar Dartmouth is hiring a full-time Customer Service Representative to greet customers, handle rental reservations and payments, and liaise with insurers on repair updates. The role requires strong communication and organizational skills, and a valid Canadian driver's licence. The posting lists RRSP matching, group health, dental and insurance benefits, and training opportunities.
Responsibilities:
- Greet customers and schedule appointments
- Manage rental reservations, pick-ups, returns and payments
- Act as liaison between customers and insurance companies
- Support shop team with invoices and sublet coordination
- Shuttle customers and run errands
Requirements summary:
- Strong customer service and communication skills
- Excellent organizational and multitasking abilities
- Comfortable using computers and learning new software
- Valid Canadian driver's licence required
- Customer service or administrative experience an asset
Tools & skills
Benefits mentioned
Source and dates
Source type not verified · nova-scotia-works
- Employer posting date
- 2026-10-16
- First seen by our source
- 2026-11-05
- Source record updated
- 2026-11-05
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: minimal |
| Work setting | Store |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Driver’s licence | required |
| Perks mentioned | Retirement plan, Employee discount, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Centennial Carstar Dartmouth
| Field | Value |
|---|---|
| Open jobs on Jobsy | 1 |
Customers consistently receive friendly, professional, and efficient service
Rental reservations and transactions are completed accurately and on time
Customers feel informed and supported throughout the repair process
Administrative records are accurate and well organized
Customers leave with a positive impression and confidently choose Centennial again
Be the face of Carstar Dartmouth, greeting every customer with a friendly smile and professional care
Schedule appointments
Manage incoming inquiries and phone calls with efficiency and a helpful attitude
Managing rental reservations, vehicle pick-ups, returns, and payment processing
Explaining rental options, policies, and vehicle features
Act as a key liaison between customers and insurance companies to provide timely repair updates
Shuttle customers, and run errands as required.
Support the shop team by managing administrative tasks, invoices, and sublet coordination
Proactively solve problems to ensure a stress-free experience for every visitor
Take pride in maintaining a clean, welcoming, and organized reception environment
Strong customer service and communication skills
Friendly, professional, and positive attitude
Excellent organizational and multitasking abilities
Comfortable using computers and learning new software
Strong attention to detail and accuracy
Ability to work independently and as part of a team
Previous customer service or administrative experience is considered an asset
Valid Canadian driver's license required.
Company matching RRSP program
Group health, dental, and insurance benefits
Professional training and development opportunities
Employee discounts
Career growth opportunities within our organization
A collaborative workplace culture built on respect, teamwork, and customer care
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