Posted 5 days ago
Customer Service Representative
@ Leavitt Machinery
Coquitlam, British Columbia
Overview
Leavitt Machinery is hiring a Customer Service Representative in Coquitlam, BC, to handle high call volume, pass leads to Account Managers and support the Operator Training department. The role is hybrid, requires at least two years of customer service experience, and pays $49,000 to $55,000 annually.
Pay:
$49,000–$55,000 a year
Responsibilities:
- Handle high volume of incoming main-line calls
- Use the CRM to pass leads to Account Managers
- Provide administrative support to Operator Training
- Assist with registrations and client feedback follow-up
- Cover for Account Managers as needed
Requirements summary:
- At least two years of customer service experience
- Proficiency with MS Office Suite
- CRM experience preferred (Dynamics, Salesforce)
- Excellent verbal and written communication
- Strong organizational skills and attention to detail
Tools & skills
Source and dates
Source type not verified · clearcompany
- Employer posting date
- 2026-11-01
- First seen by our source
- 2026-11-06
- Source record updated
- 2026-11-06
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Experience | 2+ years |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Perks mentioned | Retirement plan, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Leavitt Machinery
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Find us on Facebook and Instagram - @LeavittMachinery
Full company description
Leavitt Machinery is a leading materials-handling dealership with an extensive network of over 30 branches across Canada and the United States. As the premier provider in our region, we have established a solid reputation for delivering tailored mobile equipment solutions to our valued clientele. Our success is built on the foundation of our expert team, who bring a diverse selection of top-tier product lines to the table. Our comprehensive portfolio of high-quality product lines, combined with the expertise of our skilled professionals, empowers us to consistently provide optimal solutions for our customers. Whether you are an owner of a forklift, boom lift, scissor lift, telehandler, container handler, reach stacker, sweeper, or scrubber, Leavitt Machinery is your go-to partner for enhancing operational efficiency and minimizing costs.
- LinkedIn followers
- 20,730
- People associated on LinkedIn
- 550
- Reported office locations
- 24389 Fraser Highway, Langley, BC V2Z 2L3, CA
- 51 Leeder St, Coquitlam, British Columbia V3K 3V5, CA
- 51 Leeder Street, Coquitlam, BC V3K 3V5, CA
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- 6215 Hwy 97, Vernon, BC V1B 3R4, CA
- 200-98 Fawcett Road, Coquitlam, BC V3K 3V5, CA
- 10-55 Technology Way SE, Calgary, AB T3S 0B3, CA
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- 11205 98 Avenue, Grande Prairie, AB T8V 5A5, CA
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- 1909 Turvey Road, Regina, SK S4N 3A4, CA
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- 3737 112th Street SW, Lakewood, WA 98499, US
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- 9585 SW Tualatin Sherwood, Tualatin, OR 97062, US
- 151 D'Arcy Parkway, Lathrop, CA 95330, US
- Other recorded names
- Leavitt Machinery
- Specialties
- New and Used Equipment Sales
- Fleet Management
- Service
- Parts
- Rentals
- Operator Training
- material handling
- Forklift training
- construction equipment
- and warehouse equipment
- Profile identifies a recruitment agency
- No
Leavitt Machinery is a leading materials-handling dealership with an extensive network of over 30 branches across Canada and the United States. As the premier provider in our region, we have established a solid reputation for delivering tailored mobile equipment solutions to our valued clientele. Our success is built on the foundation of our expert team, who bring a diverse selection of top-tier product lines to…
| Field | Value |
|---|---|
| Industry | Machinery Manufacturing |
| Company size | 501-1,000 employees |
| Headquarters | Langley, BC |
| Organization type | Privately Held |
| Year founded | 2001 |
| Specialties | New and Used Equipment SalesFleet ManagementServicePartsRentalsOperator Trainingmaterial handling Forklift training construction equipment and warehouse equipment |
| Open jobs on Jobsy | 29 |
| View page |
Leavitt Machinery is one of the fastest growing material handling equipment dealerships in North America. With an entrepreneurial spirit, mission-driven approach, and customer-focused mindset, Leavitt has achieved consistent growth over the past 25 years. With a focus on learning and continuous improvement, we are proud to invest in our people and offer a progressive and flexible work culture where you can develop and advance your career while focusing on meaningful work.
The Opportunity
Leavitt Machinery is looking for a highly organized Customer Service Representative to join our team in Coquitlam, British Columbia. As the Customer Service Representative, you will work closely with our Operator Training team throughout the sales process to ensure customers receive excellent service. This will include working in the CRM, answering mainline phones, and handling customer inquiries.
Essential Duties & Responsibilities
As the Customer Service Representative, your key responsibilities will include:
- Handle a high volume of incoming calls for main phone lines
- Utilize the CRM to pass leads to Account Managers
- Develop a comprehensive understanding of active clients and product offerings
- Ensure compliance of standards within the department in support of maintaining positive customer experiences
- Provide general administrative support for the Operator Training department
- Assist with completing registrations and follow up on client feedback as needed
- Provide coverage for Account Managers as needed
Required Skills & Qualifications
The ideal candidate will possess the following skills, knowledge, and competencies:
- At least two years of related customer service experience
- Strong proficiency with MS Office Suite (Word, Excel, Outlook)
- Experience working with a CRM (i.e. Microsoft Dynamics, Salesforce, etc.) is preferred
- A confident, helpful, and customer-oriented phone presence
- Excellent verbal and written communication skills
- Excellent organizational skills and a high attention to detail
- Ability to thrive in a dynamic work environment
Benefits & Perks
Leavitt Machinery is proud to offer competitive compensation and flexible benefits coverage for all eligible employees, including an employer matching RRSP plan:
- Company paid medical health care plan for you and your dependents
- Dental plan, vision plan, and prescription drug coverage
- Annual health care spending account
- Life insurance, short term disability, and travel insurance
- Sick leave plan – 100% employer paid
- Employee assistance programs
- RRSP matching
- Ongoing professional development opportunities
The base pay range for this role is: $49,000 to $55,000 annually depending on experience.
This is a hybrid role based in Coquitlam, BC.
Leavitt Machinery would like to thank all applicants for their interest; however, only qualified applicants will be contacted by Talent Acquisition for an interview. We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, religion, sex, national origin, disability status, veteran status, age, sexual orientation, gender identity, or any other characteristic protected by law.
#LeavittMachinery
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