Posted 8 hours ago
Customer Service Representative - Part- Time
@ Mini Mall Storage Properties
Nanaimo, British Columbia
Overview
Mini Mall Storage Properties is hiring a customer service representative for self-storage facilities. The role combines customer service, sales, rental paperwork, payments, property inspections and facility upkeep. Pay is $19 to $22 per hour, plus a performance-based bonus.
Pay:
$19–$22 an hour
Responsibilities:
- Assist customers in person, by phone and online
- Convert leads into rentals through consultative selling
- Complete rental agreements, payments and documentation
- Support collections, delinquency management and auctions
- Conduct property inspections and maintain unit inventory
Requirements summary:
- High school diploma or equivalent
- Strong communication and organizational skills
- Comfortable working independently and managing multiple priorities
- Basic computer skills, including Microsoft Office
- Customer service, sales, retail or property management experience is an asset
Tools & skills
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-11-06
- First seen by our source
- 2026-11-06
- Source record updated
- 2026-11-06
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Store, Office |
| Position | Sitting and standing |
| Physical demands | physical moderate · lift 50 lb · computer moderate |
| Languages | English |
| Background checks | criminal record |
| Education | High school (required) |
| Perks mentioned | Performance bonus |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Mini Mall Storage Properties
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Full company description
Whether you need commercial or residential self-storage, it’s simple. We make storing your belongings seamless — pull up, load or unload, then lock ‘n roll! No sweat. Established in 2020, Mini Mall Storage Properties has since been successful in acquiring existing storage facilities throughout North America. Our team of self-storage experts has allowed us to make strategic acquisitions and capital improvements. Working in alignment with our vision of state-of-the-art technology and tenant convenience, we offer affordable storage solutions equipped with unmatchable safety, security, and innovative technologies in the self-storage industry. With such expansive growth comes challenge and opportunity; our talented team is dynamic and works together to continue our growth plans. We pride ourselves on our diverse and inclusive workplace; we are a unique workplace with unique people.
- LinkedIn followers
- 5,022
- People associated on LinkedIn
- 240
- Reported office locations
- 1201 Glenmore Trail SW, Calgary, Alberta T2V 4Y8, CA
- Plano, Texas 75093, US
- Business categories
- Warehousing
- Self-Storage
- Logistics
- Other recorded names
- Mini Mall Storage Properties
- Profile identifies a recruitment agency
- No
- Reported total investment
- 1,004,555,812
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Whether you need commercial or residential self-storage, it’s simple. We make storing your belongings seamless — pull up, load or unload, then lock ‘n roll! No sweat. Established in 2020, Mini Mall Storage Properties has since been successful in acquiring existing storage facilities throughout North America. Our team of self-storage experts has allowed us to make strategic acquisitions and capital improvements…
| Field | Value |
|---|---|
| Industry | Real Estate |
| Company size | 201-500 employees |
| Headquarters | Calgary, Alberta |
| Organization type | Privately Held |
| Open jobs on Jobsy | 5 |
| View page |
Join a Fast-Growing Company That’s Redefining Self Storage
Mini Mall Storage Properties has experienced incredible growth across North America since 2020. We're on a mission to make storage simple, secure, and convenient while delivering exceptional customer experiences at every location.
As a Customer Service Representative (Self Storage), you'll combine customer service, sales, and property operations to help customers find the right storage solutions while ensuring our facility remains safe, clean, and welcoming.
WHAT DO WE OFFER?
- Competitive hourly pay.
- Performance-based bonus program.
- Career growth opportunities in a rapidly expanding organization.
- Safety-first, team-oriented culture.
WHAT WILL YOU DO?
- Assist customers in person, by phone, and online.
- Convert leads into rentals through consultative selling and relationship building.
- Complete rental agreements, payments, and customer documentation accurately.
- Support collections, delinquency management, and auction processes.
- Conduct property inspections and maintain unit inventory.
- Ensure the facility meets cleanliness, safety, security, and brand standards.
- Process payments and complete daily business reconciliation.
- Support maintenance and property improvement initiatives.
- Safely lift, carry, and transport materials, equipment, and other items weighing up to 50 lbs on an occasional basis.
WHAT WILL YOU NEED?
- High school diploma or equivalent.
- Experience in customer service, sales, retail, hospitality, or property management is an asset.
- Strong communication and organizational skills.
- Comfortable working independently and managing multiple priorities.
- As part of our hiring process, a background check is required.
- Basic computer skills, including Microsoft Office.
At Mini Mall, we are guided by Integrity, Grit, Customer Focus, Community, and Safety & Security. If you're looking for a stable career with opportunities for growth and a chance to make a positive impact every day, we'd love to hear from you.
Join Mini Mall and help shape the future of self-storage.
What makes us different makes us stronger. We strive to ensure Mini Mall Storage Properties is a great place to work for everyone; where people feel safe, included, inspired, trusted, and supported so they can be and bring their best. We're committed to creating a respectful and inclusive workplace where unique perspectives, experiences, backgrounds, cultures, and attributes are valued and utilized to help achieve better results. As an organization with operations across different geographies, we celebrate the fact that our workforce is made up of people with diverse demographics. We are committed to ensuring our workplace is fair, equitable, and free of discrimination and harassment. Should you require accommodation to participate fully in the recruitment process, please email [email protected].
We believe in transparent and equitable compensation that reflects both your experience and the potential you bring. Our salary ranges are thoughtfully developed to support internal equity and external market competitiveness. Final placement within the range considers your skills, qualifications, and experience, as well as internal alignment. Our goal is to ensure fairness while supporting your growth, learning, and long-term success. Our salary range for this role is: $19/hr to $22/hr
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