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Posted 5 days ago

Customer Service Representative

@ Arrow Workforce Solutions

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Mississauga, Ontario

Temporary
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SIGNALS

Responsibilities:

  • Handle a high volume of inbound customer calls and shipment-related inquiries.
  • Respond to customer emails promptly and professionally.
  • Follow up on shipment requests and provide customers with timely updates.
  • Maintain accurate records of customer interactions and inquiries.
  • Support the customer service team with daily administrative tasks as required.
  • Ensure customer inquiries are addressed efficiently and professionally.

Requirements summary:

  • Support the customer service team with daily administrative tasks as required.
  • Previous experience in customer service, transportation, or logistics is preferred.
  • Strong verbal and written communication skills.
  • Excellent organizational skills and attention to detail.
  • Ability to manage multiple inquiries and follow-ups in a fast-paced environment.
  • Comfortable handling a high volume of customer calls and emails.

Tools & skills

Customer serviceCommunication skillsLogisticsOrganizational skillsAttention to detailWork independently
Source and dates

Source type not verified · apify-linkedin

Employer posting date
2026-11-05
First seen by our source
2026-11-10
Source record updated
2026-11-10

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

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Arrow Workforce Solutions

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Job description

Customer Service Representative

Location: Mississauga, ON (Keaton Crescent, Mississauga, ON)

Pay Rate: $20/hour

Schedule: Monday to Friday

Shift: 9:30 AM – 6:00 PM

Duration: Approximately 4–6 weeks (Temporary)

Position Overview

We are currently seeking a Customer Service Representative to provide temporary support to a busy customer service team during a period of increased workload. The successful candidate will assist with handling inbound calls and responding to customer email inquiries, ensuring timely communication and maintaining service levels.

Key Responsibilities

  • Handle a high volume of inbound customer calls and shipment-related inquiries.
  • Respond to customer emails promptly and professionally.
  • Follow up on shipment requests and provide customers with timely updates.
  • Maintain accurate records of customer interactions and inquiries.
  • Support the customer service team with daily administrative tasks as required.
  • Ensure customer inquiries are addressed efficiently and professionally.

Qualifications

  • Previous experience in customer service, transportation, or logistics is preferred.
  • Strong verbal and written communication skills.
  • Excellent organizational skills and attention to detail.
  • Ability to manage multiple inquiries and follow-ups in a fast-paced environment.
  • Comfortable handling a high volume of customer calls and emails.
  • Ability to work independently as well as part of a team.

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