Posted yesterday
Customer Service Representative
@ Express Employment Professionals
Delta, British Columbia
Pay:
$23.65 an hour
Requirements summary:
- - Solicit or provide information as required to accurately complete customer orders, returns, shipments, and requests for product pricing and availability
- - Coordinate customer service needs with other departments as required to ensure customer service
- - MUST have outstanding customer service skills
- - MUST have exceptional phone mannerism
- - MUST be meticulous and accurate
- - MUST have strong computer skills (Word, Excel, Out-Look)
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · careerpage
- Employer posting date
- 2026-11-09
- First seen by our source
- 2026-11-10
- Source record updated
- 2026-11-10
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Express Employment Professionals
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
To help as many people as possible find good jobs by helping as many clients as possible find good people.
Full company description
Founded in 1983 and corporately headquartered in Oklahoma City, Express Employment International supports the Express Employment Professionals franchise and related brands. The Express franchise brand is an industry-leading, international staffing company with franchise locations across the U.S., Canada, South Africa, Australia and New Zealand. Express International boasts a team of more than 500 professionals in Oklahoma City, and a network of sales and support teams internationally. Express Employment Professionals, our flagship franchise, has more than 870 franchise locations and began franchising in 1985 to deliver staffing support and human resource services through a network of franchise office owners. Express helps people find good jobs and companies find good people, and offers a full range of employment solutions, including evaluation hire, temporary staffing, professional search, and human resources for businesses around the globe. Focusing on a wide range of positions, Express' long-term goal is to put a million people to work annually.
- LinkedIn followers
- 189,455
- People associated on LinkedIn
- 14,384
- Reported office locations
- 9701 Boardwalk Boulevard, Oklahoma City, OK 73162, US
- Other recorded names
- Express Employment International Headquarters
- Express Employment International
- Specialties
- professional
- administrative
- commercial
- employment
- jobs
- staffing
- personnel
- career
- hiring
- workforce
- placement
- temporary
- human resources
- skilled trades
- direct hire
- light industrial
- and office services
- Profile identifies a recruitment agency
- Yes
Founded in 1983 and corporately headquartered in Oklahoma City, Express Employment International supports the Express Employment Professionals franchise and related brands. The Express franchise brand is an industry-leading, international staffing company with franchise locations across the U.S., Canada, South Africa, Australia and New Zealand. Express International boasts a team of more than 500 professionals in…
| Field | Value |
|---|---|
| Industry | Staffing and Recruiting |
| Company size | 10,001+ employees |
| Headquarters | Oklahoma City, OK |
| Organization type | Privately Held |
| Year founded | 1983 |
| Specialties | professionaladministrativecommercialemploymentjobsstaffingpersonnelcareerhiringworkforce |
| Open jobs on Jobsy | 373 |
| View page |
Express Employment Professionals is currently looking for an outstanding Customer Service Representative for our client in Delta, BC. This is a full-time permanent position for the right candidate.
DUTIES:
- Communicate with customers by phone, in person, and through e-mail to ensure the best service possible
- Answer customer questions regarding products, service, operation, or maintenance
- Interview clients to get information, explain services
- Process inbound customer orders accurately by following established guidelines
- Solicit or provide information as required to accurately complete customer orders, returns, shipments, and requests for product pricing and availability
- Review data to determine if orders have been numbered, coded, and processed accurately before they are released to ensure successful shipment
- Process proof of delivery for products or services, track customer orders, research missing/late deliveries
- Review data to determine if billing, accounting, and tax postings are accurate
- Initiate corrections for processing errors
- Refer complaints concerning service or product failure to appropriate departments for investigation
- Coordinate customer service needs with other departments as required to ensure customer service
- Engage in troubleshooting activities and escalate issues that impact any aspect of the full-cycle order fulfillment process
- Issue return authorization numbers per approved customer requests; track and update receipts; dispute pricing/quantity errors; and maintain list of approved return items by customer
- Receive and process orders for products or merchandise by mail, phone, or in person
- Assist in providing documentation to dispute logistics claims in order to recover costs from responsible parties
- Apply trend data to drive process improvement and avoid future charge-backs
- Create and maintain all Vendor set-ups
- Create and maintain all SKU set-ups
REQUIREMENTS:
- MUST have outstanding customer service skills
- MUST have exceptional phone mannerism
- MUST be meticulous and accurate
- MUST have strong computer skills (Word, Excel, Out-Look)
- Sage Enterprise software experience preferred but not required
- Food distribution experience could be an asset but not required
Pay Rate: $23.65/hr + excellent benefits + vacation + 4% RRSP Plan
Hours: 8am - 4:30pm and 7am to 3:30pm after training
If you are qualified for the position, please email your resume in a Word document to: [email protected]. In the subject line, please quote "Customer Service Representative - A371VL" If your skills and experience meet with our client's requirements, we will forward your details for consideration. By submitting your resume and/or cover letter to us, you give express consent to use your details for this purpose.
Phone is also welcome 604-668-5899 as we also have many other positions available: www.expresspros.com/deltarichmondbc
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