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First seen by our source: 2 hours ago

Customer Service Representative

@ Desjardins Insurance

Fort Erie, Ontario

Full-time
Apply now
SIGNALS

Overview

Desjardins Insurance is hiring a full-time, on-site Customer Service Representative in Fort Erie, Ontario. The role assists customers with inquiries, manages their accounts and resolves concerns with an empathetic approach. Prior insurance or financial services experience is an asset.

Responsibilities:

  • Assist customers with inquiries
  • Manage customer accounts
  • Resolve concerns professionally
  • Deliver a quality customer experience

Requirements summary:

  • Strong customer service and satisfaction skills
  • Excellent interpersonal, communication and problem-solving skills
  • Multitasking in a fast-paced environment
  • Insurance or financial services experience is an asset
Source and dates

Source type not verified · apify-linkedin

Employer posting date
Not provided
First seen by our source
2026-11-14
Source record updated
2026-11-14

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high

Summary and details written by AI from the posting; the employer’s posting is the authority.

Desjardins Insurance

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Job description
Company Description

Desjardins Insurance, part of the Desjardins Group, is the largest cooperative financial group in Canada. Providing services through Certas Home and Auto Insurance Company and Desjardins Financial Security Life Assurance Company, it offers comprehensive insurance and savings products for individuals and businesses. With operations in Ontario, Alberta, and New Brunswick, Desjardins Agents help customize coverage to meet unique customer needs. Known for its commitment to support customers during unexpected events, Desjardins Insurance provides trusted and compassionate care.

Role Description

This is a full-time, on-site Customer Service Representative role located in Fort Erie, ON. The role involves assisting customers with inquiries, providing exceptional customer support, managing customer accounts, addressing concerns to ensure customer satisfaction, and delivering a quality customer experience. The Customer Service Representative will also resolve issues in a professional manner while maintaining a positive and empathetic approach to support clients effectively.

Qualifications
  • Strong expertise in Customer Service, Customer Satisfaction, and Customer Support
  • Ability to enhance Customer Experience and positively interact with clients
  • Excellent interpersonal, communication, and problem-solving skills
  • Proficiency in multitasking and managing priorities in a fast-paced environment
  • Previous experience in insurance or financial services is an asset

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