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Posted 2 months ago

Customer Service Representative

@ NVA Canada

View all jobs Website

Burlington, Ontario

1+ years experience
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SIGNALS

Overview

NVA Canada is hiring a Customer Service Representative to greet clients, process patient check-ins and payments, handle calls, mail and email, and keep client records in practice management software. The posting requires at least one year of related customer service experience. Schedule.

Responsibilities:

  • Greet clients and answer questions
  • Check patients in and out and handle payments
  • Answer calls and schedule appointments
  • Handle mail and email
  • Maintain client records in practice management software

Requirements summary:

  • Minimum 1 year related customer service experience
  • Practice management software experience
  • Escalate complex matters to senior staff

Tools & skills

Practice management software
Source and dates

Source type not verified · talentbrew

Employer posting date
2026-08-27
First seen by our source
2026-10-11
Source record updated
2026-10-11

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Experience1+ years
Travelair: none · ground: none
Work settingClient sites, Office
PositionSitting and standing
Physical demandsphysical low · computer high

Summary and details written by AI from the posting; the employer’s posting is the authority.

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NVA Canada

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Full company description

We partner with pet parents to give every pet their best life. Every day, at every stage. Their best life is your best life.

LinkedIn followers
10,330
People associated on LinkedIn
181
Reported office locations
  • 1115 North Service Rd W, Unit 2, Oakville, Ontario L6M 2V9, CA
Other recorded names
  • NVA Canada
Profile identifies a recruitment agency
No
View all jobs Website

We partner with pet parents to give every pet their best life. Every day, at every stage. Their best life is your best life.

FieldValue
IndustryVeterinary Services
Company size5,001-10,000 employees
HeadquartersOakville, Ontario
Organization typePrivately Held
Open jobs on Jobsy227
LinkedInView page
Job description

Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within practice management software. Escalates complex matters to senior staff. Minimum of 1 year related customer service experience required.

At NVA Canada diversity and inclusion are an important part of our everyday reality.

At NVA Canada, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us:

- We’ll always reach out via verified LinkedIn profiles or emails ending in @nva.com

- All job opportunities and applications are hosted on our official careers sites: careers.nvacanada.ca

- There is no cost or confidential information required to apply or be considered for a position

If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at [email protected]. Thank you for exploring opportunities at NVA Canada!

Please note that we use third-party recruitment software, which may include artificial intelligence features to assist in screening applications.

NVA Canada is committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the recruitment process, please let us know and we will work with you to meet your needs.

We are committed to fostering an open and inclusive environment where everyone belongs, our people feel comfortable and confident to be themselves and reach their full potential regardless of age, race, national or ethnic origin, gender identity or expression, marital and family status, religion or other belief, culture, sexual orientation, or disability.

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