Posted 6 days ago
Customer Service Representative
@ Manpower
London, Ontario
Overview
Manpower is hiring a temporary Customer Service Representative for a client in legal settlements. The role answers inbound calls about class action lawsuits and settlements, works 8:00 AM to 5:00 PM Pacific Monday to Friday, is fully remote, and pays $27 per hour.
Pay:
$27 an hour
Responsibilities:
- Answer inbound calls on class action settlements
- Explain eligibility, claim procedures and deadlines
- Help callers complete claim forms
- Document interactions in the CRM
- Escalate complex issues to supervisors or legal teams
Requirements summary:
- High school diploma or equivalent required
- Customer service experience, ideally in a call centre
- Fluent English and strong verbal and written communication
- Strong problem-solving and analytical skills
- Proficient in Microsoft Office and customer service software
Tools & skills
Source and dates
Employer career site / ATS feed · careerpage
- Employer posting date
- 2026-10-31
- First seen by our source
- 2026-10-16
- Source record updated
- 2026-10-31
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | High school (required), College diploma (preferred), Bachelor’s degree (preferred) |
| Perks mentioned | Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Manpower
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Manpower is the global leader in contingent and permanent recruitment workforce solutions. We provide the agility businesses need with a continuum of staffing solutions. By leveraging our trusted brands, we have built a deeper talent pool to provide our clients access to the people they need, faster. We effectively assess and develop skills, keeping our associates ahead of the curve, so they can get the jobs done each time, every time.
- LinkedIn followers
- 1,677,042
- People associated on LinkedIn
- 28,994
- Reported office locations
- 100 Manpower Place, Milwaukee, WI 53212, US
- 6166 Shallowford Rd, Chattanooga, TN 37421, US
- 7094 Miratech Dr, San Diego, CA 92121, US
- 1349 W Chandler Blvd, Chandler, AZ 85224, US
- 1891 Santa Barbara Dr, Lancaster, PA 17601, US
- 6615 S Eastern Ave, Las Vegas, NV 89119, US
- Other recorded names
- Manpower
- Specialties
- Interim Recruitment
- Permanent Recruitment
- Workforce Management
- Contingent Recruitment
- Workforce Trends
- Hiring
- Employment
- Staffing
- Recruiting
- and Career Guidance
- Profile identifies a recruitment agency
- Yes
Manpower is the global leader in contingent and permanent recruitment workforce solutions. We provide the agility businesses need with a continuum of staffing solutions. By leveraging our trusted brands, we have built a deeper talent pool to provide our clients access to the people they need, faster. We effectively assess and develop skills, keeping our associates ahead of the curve, so they can get the jobs done…
| Field | Value |
|---|---|
| Industry | Staffing and Recruiting |
| Company size | 10,001+ employees |
| Headquarters | Milwaukee, WI |
| Organization type | Public Company |
| Year founded | 1948 |
| Specialties | Interim RecruitmentPermanent RecruitmentWorkforce ManagementContingent RecruitmentWorkforce TrendsHiringEmploymentStaffingRecruitingand Career Guidance |
| Open jobs on Jobsy | 607 |
| View page |
Our client, a leader in Legal Settlements, is seeking a Customer Service Representative to join their team. The ideal candidate will have the ability to multitask, prioritize tasks, and fluently speak English which will align successfully with the organization.
Job Title: Customer Service Representative
Work schedule: Monday to Friday | 8:00 AM Pacific until 5:00 PM Pacific. 100% Remote position.
Pay Range: 27$ / hour
What’s the Job?
Answer inbound calls and respond to inquiries related to class action lawsuits and settlement details.
Provide clear and accurate information about eligibility requirements, claim procedures, deadlines, and payment timelines.
Assist callers with completing claim forms and navigating the official settlement website when applicable.
Document all customer interactions in the CRM system according to company standards.
Escalate complex or sensitive issues to supervisors or legal teams as needed.
Maintain a high level of professionalism, confidentiality and empathy in all interactions.
Address and resolve customer complaints and issues in a timely manner.
Assist clients and customers with account-related inquiries and issues.
Provide accurate information about products, services, and company policies to clients and customers.
What’s Needed?
- High school diploma or equivalent; associate or bachelor's degree preferred.
- Experience in customer service is required, preferably in a call center or other high-volume call environment.
Excellent verbal and written communication skills.
Must be fluent in English.
Strong problem-solving and analytical skills.
Proficient in Microsoft Office and customer service software.
What’s in it for me?
Paid training
Full time position
Safe work environment
100% Remote work
Competitive salary
If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
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