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Posted 8 days ago

Customer Service Representative

@ Express Employment Professionals

Mississauga, Ontario

$22/hrFull-timeContract2+ years experience
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SIGNALS

Overview

Express Employment Professionals is hiring a Customer Service Representative in Mississauga on a temporary-to-permanent basis, full-time and on site. The role handles customer calls, emails and portal requests about orders, shipping, pricing and products at a manufacturer. Pay is $22.00 per hour plus, based on experience, with Monday to Friday 8:00 AM to 4:30 PM hours.

Pay:

$22 an hour

Responsibilities:

  • Provide customer support by phone, email and online portals
  • Enter and manage customer orders in internal systems
  • Answer questions on order status, shipping, pricing and products
  • Coordinate with production, graphics and sales teams

Requirements summary:

  • 2 to 3 years of customer service experience in manufacturing or distribution
  • Excellent verbal and written communication skills
  • Experience working with ERP systems
  • Must work on site five days per week

Tools & skills

Benefits mentioned

Paid time off
Source and dates

Employer career site / ATS feed · careerpage

Employer posting date
2026-10-29
First seen by our source
2026-10-20
Source record updated
2026-10-30

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentCustomer service
Experience2+ years
Hours per week40
Scheduleday
Travelair: none · ground: none
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish
Perks mentionedGenerous paid time off, Paid training

Summary and details written by AI from the posting; the employer’s posting is the authority.

Express Employment Professionals

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

To help as many people as possible find good jobs by helping as many clients as possible find good people.

Full company description

Founded in 1983 and corporately headquartered in Oklahoma City, Express Employment International supports the Express Employment Professionals franchise and related brands. The Express franchise brand is an industry-leading, international staffing company with franchise locations across the U.S., Canada, South Africa, Australia and New Zealand. Express International boasts a team of more than 500 professionals in Oklahoma City, and a network of sales and support teams internationally. Express Employment Professionals, our flagship franchise, has more than 870 franchise locations and began franchising in 1985 to deliver staffing support and human resource services through a network of franchise office owners. Express helps people find good jobs and companies find good people, and offers a full range of employment solutions, including evaluation hire, temporary staffing, professional search, and human resources for businesses around the globe. Focusing on a wide range of positions, Express' long-term goal is to put a million people to work annually.

LinkedIn followers
189,455
People associated on LinkedIn
14,384
Reported office locations
  • 9701 Boardwalk Boulevard, Oklahoma City, OK 73162, US
Other recorded names
  • Express Employment International Headquarters
  • Express Employment International
Specialties
  • professional
  • administrative
  • commercial
  • employment
  • jobs
  • staffing
  • personnel
  • career
  • hiring
  • workforce
  • placement
  • temporary
  • human resources
  • skilled trades
  • direct hire
  • light industrial
  • and office services
Profile identifies a recruitment agency
Yes

Founded in 1983 and corporately headquartered in Oklahoma City, Express Employment International supports the Express Employment Professionals franchise and related brands. The Express franchise brand is an industry-leading, international staffing company with franchise locations across the U.S., Canada, South Africa, Australia and New Zealand. Express International boasts a team of more than 500 professionals in…

FieldValue
IndustryStaffing and Recruiting
Company size10,001+ employees
HeadquartersOklahoma City, OK
Organization typePrivately Held
Year founded1983
Specialtiesprofessionaladministrativecommercialemploymentjobsstaffingpersonnelcareerhiringworkforce
Open jobs on Jobsy342
LinkedInView page
Job description

Customer Service Representative (Temporary to Permanent)

Mississauga – Onsite

A well-established manufacturer in the Mississauga area is seeking a Customer Service Representative to join their team on a temporary-to-permanent basis. This opportunity is ideal for candidates with 2–3 years of experience in customer service within a manufacturing or distribution environment who are looking to grow within a dynamic organization.

What’s Offered

  • $22.00/hour+ (based on experience)
  • Full-time, in-office role: Monday to Friday, 8:00 AM – 4:30 PM
  • Opportunities for training, development, and career growth
  • Upon permanent hire: comprehensive benefits package, paid vacation, and additional perks

Key Responsibilities

  • Provide customer support via phone, email, and online portals
  • Accurately enter and manage customer orders within internal systems
  • Respond to inquiries related to order status, shipping updates, pricing, and product information
  • Collaborate with the production team to ensure timely order fulfillment and proactively communicate any delays
  • Work closely with the graphics team to confirm customer files are accurate and production-ready
  • Partner with the sales team to support smooth onboarding of new clients
  • Perform additional duties as assigned by the Customer Service Manager

Qualifications

  • 2–3 years of customer service experience in a manufacturing and/or distribution setting
  • Strong commitment to delivering exceptional customer service
  • Excellent verbal and written communication skills
  • Experience working with ERP systems
  • Must be able to work on-site, five days per week

How to Apply

Interested candidates are encouraged to apply using one of the following methods:

?? Email: [email protected]
?? Online: http://www.expresspros.ca/mississaugasouthon
?? Phone: 647-254-9577

Additional Information

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Express Employment Professionals (Mississauga South) is a licensed Temporary Help Agency operating in compliance with the Ontario Employment Standards Act, Pay Transparency requirements (effective January 1, 2026), the Ontario Human Rights Code, and all applicable regulations.

We are committed to inclusive hiring practices and welcome applications from all qualified individuals. Canadian experience is not required. Please note that artificial intelligence tools may be used to support initial screening. Reasonable accommodation is available upon request throughout the recruitment process.

Applicant information will be retained for up to three (3) years in accordance with provincial regulations.

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