Posted 7 days ago
Customer Service Representative / Agent(e) service à la clientèle
@ Manpower
Calgary, Alberta
Overview
Manpower is hiring a bilingual Customer Service Representative for a transportation client in Lachine, QC, on a permanent basis. The role handles customer inquiries by email and phone, tracks shipments and supports the operations team, at $21/hour with a schedule of Monday to Friday, 8:00AM-4:30PM or 11:30AM-8:00PM (Eastern time).
Pay:
$21 an hour
Responsibilities:
- Répondre aux demandes des clients par courriel et téléphone
- Assurer le suivi des expéditions selon les normes
- Assurer la communication entre les opérations et le service à la clientèle
- Préparer des rapports Excel, classement et saisie de données
Requirements summary:
- Bilinguisme français et anglais obligatoire, parlé et écrit
- Diplôme d'études secondaires requis
- Minimum de 2 ans d'expérience dans un rôle similaire
- Expérience en transport, un atout
- Connaissance de la géographie du Québec et de l'Ontario, un atout
- Maîtrise de Word, Excel et Outlook
Tools & skills
Source and dates
Employer career site / ATS feed · careerpage
- Employer posting date
- 2026-10-31
- First seen by our source
- 2026-10-16
- Source record updated
- 2026-10-31
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Customer service |
| Experience | 2+ years |
| Hours per week | 37.5 |
| Schedule | day, evening |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English, French |
| Education | High school (required) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Manpower
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Manpower is the global leader in contingent and permanent recruitment workforce solutions. We provide the agility businesses need with a continuum of staffing solutions. By leveraging our trusted brands, we have built a deeper talent pool to provide our clients access to the people they need, faster. We effectively assess and develop skills, keeping our associates ahead of the curve, so they can get the jobs done each time, every time.
- LinkedIn followers
- 1,677,042
- People associated on LinkedIn
- 28,994
- Reported office locations
- 100 Manpower Place, Milwaukee, WI 53212, US
- 6166 Shallowford Rd, Chattanooga, TN 37421, US
- 7094 Miratech Dr, San Diego, CA 92121, US
- 1349 W Chandler Blvd, Chandler, AZ 85224, US
- 1891 Santa Barbara Dr, Lancaster, PA 17601, US
- 6615 S Eastern Ave, Las Vegas, NV 89119, US
- Other recorded names
- Manpower
- Specialties
- Interim Recruitment
- Permanent Recruitment
- Workforce Management
- Contingent Recruitment
- Workforce Trends
- Hiring
- Employment
- Staffing
- Recruiting
- and Career Guidance
- Profile identifies a recruitment agency
- Yes
Manpower is the global leader in contingent and permanent recruitment workforce solutions. We provide the agility businesses need with a continuum of staffing solutions. By leveraging our trusted brands, we have built a deeper talent pool to provide our clients access to the people they need, faster. We effectively assess and develop skills, keeping our associates ahead of the curve, so they can get the jobs done…
| Field | Value |
|---|---|
| Industry | Staffing and Recruiting |
| Company size | 10,001+ employees |
| Headquarters | Milwaukee, WI |
| Organization type | Public Company |
| Year founded | 1948 |
| Specialties | Interim RecruitmentPermanent RecruitmentWorkforce ManagementContingent RecruitmentWorkforce TrendsHiringEmploymentStaffingRecruitingand Career Guidance |
| Open jobs on Jobsy | 605 |
| View page |
Our client, in the Transportation industry, is seeking a Customer Service Representative / Agent(e) service à la clientèleto join their team.
Job Title: Customer Service Representative / Agent(e) service à la clientèle
Location: Lachine, QC
Shift: Monday to Friday – 8:00AM-4:30PM (western time) or 11:30AM-8:00 PM (eastern time) *subject to change or adjustment as needed*
Pay Rate: $21/hour
What’s the Job?
- Provide our customers with exceptional «one-stop shop» service – Customer service Representative ; call center
- Ensure that customers inquiries are addressed via email or phone in accordance with established standards and procedures (French/english)
- Track shipments to ensure compliance with standards
- Ensure effective communication between the operations team and customer service department
- Prepare various Excel reports and various filing and data entry tasks
- Any other tasks that may assist operations in the company day-to-day functioning
What’s Needed?
- Mandatory bilingualism (french/english, spoken & written)
- High school diploma required
- Minimum of 2 years of experience in a similar role - in transport: an asset
- Geographic knowledge of Quebec & Ontario - an asset
- Strong analytical and problem-solving skills
- Initiative, high level of commitment
- Excellent interpersonal and communication skills, ability to work in a team
- Understanding the key issues of customer service. Knowledge of the transport/logistics sector – an asset
- Knowledge of various office software applications (Word, Excel, Outlook)
What’s in it for me?
- A permanent position
- Competitive salary, based on experience
- Group insurance after 6 months
- Professional and supportive work environment
- Internal growth and development opportunities
If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of:Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
Journal
Only you can see this. Kept on this device, and in your account when you sign in.