Posted 6 hours ago
Customer Service Representative- OEM
@ Manpower
Milton, Ontario
Overview
Manpower is hiring a Customer Service Representative for an OEM-focused role at a growing builder supplies client in Milton. The job manages key OEM accounts, handles order entry and quote follow-up, and coordinates across sales, supply chain, pricing and quality. The posting states the role is office-based four days a week with one day from home, salary of $68K to $78K, three weeks of vacation, benefits, an RRSP match and a pension.
Responsibilities:
- Manage key OEM customer accounts and growth plans
- Enter and confirm orders and releases
- Follow up on quotes and analyze accounts
- Resolve payment issues and issue credits
- Track customer KPIs and scorecards
Requirements summary:
- 4 to 5 years OEM customer service experience (required)
- Post-secondary education in applied technology, business or engineering
- Advanced Excel, Word and PowerPoint skills
- Salesforce CRM experience
- Building materials experience preferred
Tools & skills
Source and dates
Employer career site / ATS feed · careerpage
- Employer posting date
- 2026-11-06
- First seen by our source
- 2026-11-06
- Source record updated
- 2026-11-06
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Customer service |
| Experience | 4+ years |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | College diploma (required) |
| Fields of study | Applied Technology, Business, Engineering |
| Perks mentioned | Generous paid time off, Retirement plan |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Manpower
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Manpower is the global leader in contingent and permanent recruitment workforce solutions. We provide the agility businesses need with a continuum of staffing solutions. By leveraging our trusted brands, we have built a deeper talent pool to provide our clients access to the people they need, faster. We effectively assess and develop skills, keeping our associates ahead of the curve, so they can get the jobs done each time, every time.
- LinkedIn followers
- 1,677,042
- People associated on LinkedIn
- 28,994
- Reported office locations
- 100 Manpower Place, Milwaukee, WI 53212, US
- 6166 Shallowford Rd, Chattanooga, TN 37421, US
- 7094 Miratech Dr, San Diego, CA 92121, US
- 1349 W Chandler Blvd, Chandler, AZ 85224, US
- 1891 Santa Barbara Dr, Lancaster, PA 17601, US
- 6615 S Eastern Ave, Las Vegas, NV 89119, US
- Other recorded names
- Manpower
- Specialties
- Interim Recruitment
- Permanent Recruitment
- Workforce Management
- Contingent Recruitment
- Workforce Trends
- Hiring
- Employment
- Staffing
- Recruiting
- and Career Guidance
- Profile identifies a recruitment agency
- Yes
Manpower is the global leader in contingent and permanent recruitment workforce solutions. We provide the agility businesses need with a continuum of staffing solutions. By leveraging our trusted brands, we have built a deeper talent pool to provide our clients access to the people they need, faster. We effectively assess and develop skills, keeping our associates ahead of the curve, so they can get the jobs done…
| Field | Value |
|---|---|
| Industry | Staffing and Recruiting |
| Company size | 10,001+ employees |
| Headquarters | Milwaukee, WI |
| Organization type | Public Company |
| Year founded | 1948 |
| Specialties | Interim RecruitmentPermanent RecruitmentWorkforce ManagementContingent RecruitmentWorkforce TrendsHiringEmploymentStaffingRecruitingand Career Guidance |
| Open jobs on Jobsy | 610 |
| View page |
Our growing Milton client who is a leader in builder supplies is looking for a Customer Service Representative that has experience dealing with OEM's. The ideal candidate will have a minimum of 4-5 years related experience in customer service specifically working with OEM's and preferably Building materials experience. PLEASE NOTE YOU MUST HAVE THIS TYPE OF EXPERIENCE TO BE CONSIDERED. The following are the responsibilities:
Responsibilities:
• Responsible for developing growth and profitability plans for key customer accounts
• Formulate goals and objectives to improve customer service for key accounts and develop methods to grow business year over year
• Provide advanced levels of quote follow-up and account analysis with customers and field sales teams
• Enter orders/releases for high and advanced level of complexity customer accounts and provide confirmations
• Represent the company as the primary point of contact for all business dealings of assigned accounts, and collaborate cross functionally with support teams (Supply Chain, Pricing, Quality)
• Enter releases for primarily advanced customer accounts with some high complexity customers
• Responsible for internal coordination of advanced and moderate contract review activities
• Issue credits and add bills, works with accounting, TSM and customer to help resolve customer payment issues
• Responsible for tracking Customer KPI’s for assigned accounts. Creates strategic plan for continuous improvement with customer scorecard ratings
• Assist customers with utilization of company Systems (PH Connect, EDI) with set up and maintenance
• Lead continuous improvement initiatives in daily activities, participate in Kaizen events and High Performance (HPTs) project teams
• Uphold Corporate and Government compliance policies when providing customer service
• Understand and support the Parker WIN Strategy
Education and Experience Requirements:
• Post-secondary education in Applied Technology, Business, Engineering or related field required
• Minimum 3 years of related work experience in customer service, manufacturing or related field •
Skills: • Advanced computer skills including Microsoft Excel, Word, and PowerPoint
• Experience working with a CRM platform (Sales Force)
• Strong organizational skills with the ability to prioritize, take ownership, problem-solve, and be proactive in a team environment
• Ability to adapt to change and act as a change agent
• Superior follow-up and attention to detail
• Ability to work independently with minimal supervision
THIS POSITION IS IN OFFICE 4 DAYS A WEEK AND ONE DAY FROM HOME. THIS IS NOT NEGOTIABLE
Salary- 68K-78K Plus 3 weeks vacation (vacation non negotiable)
Plus benefits, RRSP match and Pension
If you are interested then please apply asap. #MPCANO
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