Posted last month
Customer Service Representative: Waste Hauling Services
@ Waste Connections of Canada
Ajax, Ontario
Overview
Waste Connections of Canada is hiring a full-time Customer Service Representative for its waste hauling business. The role handles customer calls, service orders, payments and billing questions, Monday to Friday 8:00 AM to 4:30 PM, with a stated salary of $50k annually plus quarterly bonus eligibility.
Pay:
$50,000 a year
Responsibilities:
- Answer customer calls and process new service, discontinuance and changes
- Accept customer payments and research billing inquiries
- Update customer account information
- Resolve problems and complaints with customers and staff
- Find cost-effective, safe and environmentally sound service solutions
Requirements summary:
- About 2 years of high-volume customer service experience in an office
- Experience with Microsoft Word, Excel and Outlook
- Transportation industry experience is an asset
- Excellent verbal and written communication skills
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · phenom
- Employer posting date
- 2026-10-02
- First seen by our source
- 2026-10-12
- Source record updated
- 2026-10-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Experience | 2+ years |
| Hours per week | 37.5 |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Perks mentioned | Retirement plan, Performance bonus, Stock or equity |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Waste Connections of Canada
| Field | Value |
|---|---|
| Open jobs on Jobsy | 20 |
Why Choose Us:
We are Waste Connections of Canada, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We’re proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.
Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community. As a customer service representative with us the minimum responsibilities are:
- Answering customer calls and processing customer orders for new service, discontinuance, or changes in service.
- Accepting payments from customers, researching customer billing inquiries and updating customer account information.
- Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to service issues.
Schedule: Monday to Friday from 8AM to 4:30PM
What We Need From You:
- 2 years of high-volume Customer Service experience in an office environment
- Experience with Microsoft Word, Excel and Outlook
- experience in the transportation industry is an asset
- Excellent verbal and written communication skills
What You’ll Get From Us:
- Competitive Wages: $50k annually + eligibility for quarterly bonuses
- Retirement Plan with company match; let us help you save for your future
- Benefits; Medical, Dental, Vision
- Perks, perks, perks! Employee Assistant Program, Scholarship Opportunities for kids, Employee Stock Purchase Plan
- Insurance: Life, Short Term/Long Term Disability
Waste Connections of Canada is an Equal Opportunity Employer. All employment decisions (including but not limited to hiring) are made without regard to characteristics protected by federal, provincial, or local law, regulation, or ordinance.
We thank all applicants for their interest but advise only those selected for an interview will be contacted.
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