Posted 17 months ago
Customer Service Representative -- Work from Home
@ Inspire Direct Marketing
Toronto, Ontario
Overview
Inspire Direct Marketing is hiring full-time, work-from-home customer service representatives to make outbound calls to existing supporters for major Canadian charities. The role requires at least two years of call centre experience, a Windows PC and high-speed internet, and availability on weekday evenings and occasional Saturdays. Pay is $20.00 to $24.00 per hour plus bonuses, with no commission.
Pay:
$20–$24 an hour
Responsibilities:
- Make outbound calls to existing donors and supporters
- Thank donors and renew event participants
- Invite donors to give monthly and find new child sponsors
- Deliver a warm, engaging customer experience on every call
Requirements summary:
- Minimum 2 years of customer service and call centre experience
- Full-time availability, 40 hours a week
- Availability weekdays 1:00pm to 10:00pm and Fridays 10:00am to 7:00pm EST
- Occasional Saturday shifts 10:00am to 5:00pm
- Professional home office and high-speed cabled internet (25 Mbps down/5 Mbps up)
- Newer Windows PC or laptop, USB headset and webcam
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · breezy
- Employer posting date
- 2025-06-15
- First seen by our source
- 2026-10-09
- Source record updated
- 2026-10-16
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Customer service |
| Experience | 2+ years |
| Hours per week | 40 |
| Schedule | evening |
| Travel | air: none · ground: none |
| Work setting | Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Encouraged to apply | People with disabilities |
| Perks mentioned | Performance bonus, Free or discounted meals, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Inspire Direct Marketing
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
A Canadian fundraising agency on a mission to inspire fundraising.
Full company description
A Canadian fundraising agency on a mission to inspire fundraising.
- LinkedIn followers
- 50
- People associated on LinkedIn
- 5
- Reported office locations
- Burlington, ON, CA
- Other recorded names
- Inspire Direct Marketing
- Profile identifies a recruitment agency
- No
A Canadian fundraising agency on a mission to inspire fundraising.
| Field | Value |
|---|---|
| Industry | Fundraising |
| Company size | 51-200 employees |
| Headquarters | Burlington, ON |
| Organization type | Privately Held |
| Year founded | 2007 |
| Open jobs on Jobsy | 18 |
| View page |
Customer Service Representative - Work from Home
This is a full-time, zero-commission, outbound, work-from-home position.
$20.00-$24.00/hour + Benefits.
Quit your day job, come help us save the world!
If you are a mature sales or customer service representative, come join our team of professional fundraisers to elevate your career and use your skills to help make our world a better place.
Role Description:
Each day and each call can be different. We thank, connect, engage and inspire. We look for creative new ways to delight on every call. We find new child sponsors, welcome new donors, renew event participants, and invite donors to give monthly. We are all about teamwork, customer connections and most importantly, having fun while we do it.
We Are:
We provide a warm and friendly voice to the largest and most respected charities in Canada. We are a Canadian agency on a mission to inspire fundraising. Our team is passionate, engaged and extremely effective. We call existing supporters to raise funds for important causes around the globe. So while there are no cold calls or high-pressure tactics, we are a performance team and results matter. We hope they motivate you as well.
Specific job requirements:
- A professional work from home office space
- High-speed cabled internet connection (min of 25 mbps down/5 mbps up)
- A USB headset and webcam
- A newer-version Windows PC or laptop computer (Apple or Mac are not supported)
What you can expect from us:
- $20.00 - $24.00 hourly w bonuses
- Engagement with world-class charitable organizations
- 100% paid training and health benefits (at 3 months)
- Training opportunities, lunch-and-learns, workshops
- Team culture and activities, ice breakers, community event
- Permanent, full-time employment with consistent hours and growth opportunities
What you should bring:
- You are looking for full-time hours, 40 hours a week
- A minimum of 2 years’ customer service and call center experience
- Availability to work 1:00pm to 10:00pm Mon -Thu and 10:00am to 7:00pm Fri (EST)
- Availability to work occasional Saturday shifts (10:00am to 5:00pm)
- You are technically savvy and self-reliant
- You love talking to people and are a great communicator
Please note: We thank everyone for their interest however only the best qualified candidates may be contacted.
There are no fees to apply. If you are looking to be part of something bigger than yourself and to join a mature call center team with opportunities to grow and support your peers; we would love to hear from you.
We welcome and encourage applications from persons with disabilities. Accommodations are available upon request for candidates who participate in all aspects of the selection process. Inspire is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnicity, age, disability, sex, sexual orientation, gender identity, veteran status or any other federal, provincial, or local protected class.
Journal
Only you can see this. Kept on this device, and in your account when you sign in.