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Posted 2 months ago

Customer Service Specialist - No Experience - Remote

@ Spade Recruiting

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Thunder Bay, Ontario

RemoteFull-time
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SIGNALS

Overview

Spade Recruiting is hiring full-time remote Customer Service Specialists with no experience required. The role involves virtual client consultations to help individuals and families understand protection and benefit options, with structured training, licensing assistance, and performance-based advancement to mentoring and team leadership.

Responsibilities:

  • Meet clients virtually to assess needs and options
  • Explain coverage and protection solutions clearly
  • Provide professional follow-up and ongoing support
  • Follow an established consultation process

Requirements summary:

  • Confident and professional communicator
  • Comfortable with virtual client interaction
  • Organized and self-directed
  • Dependable with strong follow-through
  • Open to feedback and coaching

Tools & skills

Customer serviceTeam leadershipCoachingLeadershipOnboarding

Benefits mentioned

Life insurance
Source and dates

Employer career site / ATS feed · jazzhr

Employer posting date
2026-09-08
First seen by our source
2026-10-09
Source record updated
2026-10-16

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Hours per week40 (estimated)
Travelground: none
Work settingHome
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish
Perks mentionedPerformance bonus, Paid training

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Spade Recruiting

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FieldValue
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Job description

About the Opportunity

We’re expanding our remote team and looking for dependable, motivated individuals who enjoy working with people and providing helpful, professional service.

You’ll begin in a client-facing role, working directly with individuals and families to understand their needs and help them navigate available protection and benefit options. As you gain experience and demonstrate strong performance, opportunities are available to take on additional responsibilities in training, mentorship, and team leadership.

This is a remote, performance-driven career opportunity where growth is based on initiative, consistency, and results.

What You’ll Be Doing

  • Meet with clients virtually to discuss their needs, priorities, and available options
  • Explain coverage and protection solutions in a clear, easy-to-understand way
  • Help clients identify options that align with their individual circumstances
  • Provide professional follow-up and ongoing client support
  • Build strong relationships by delivering a positive and dependable experience
  • Follow an established process for client consultations and service
  • Participate in ongoing training, coaching, and professional development
  • Support and mentor newer team members as you progress into leadership

Training & Career Development

You’ll have access to the tools and support needed to develop your skills from the beginning.

We provide:

  • Structured onboarding and comprehensive training
  • Ongoing mentorship and coaching
  • Assistance throughout the licensing process for qualified candidates
  • Remote work with flexibility in managing your schedule
  • Opportunities for performance-based advancement
  • Life and health benefit options
  • Recognition programs and performance incentives
  • Opportunities to qualify for incentive travel and other rewards

Who We’re Looking For

We’re interested in individuals who are:

  • Confident and professional communicators
  • Comfortable interacting with clients virtually
  • Organized and able to manage responsibilities independently
  • Motivated by goals and measurable results
  • Dependable with strong follow-through
  • Open to feedback, coaching, and learning new skills
  • Comfortable working in a remote environment
  • Interested in long-term professional and leadership growth

Previous insurance experience is not required. Qualified candidates receive training and support with the licensing process needed to get started.

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