Posted 28 days ago
Customer Service Trainee - Great Benefits
@ Spade Recruiting
Vancouver, British Columbia
Overview
Spade Recruiting is hiring a full-time remote customer service trainee for a benefits provider serving union members. The role involves phone and virtual benefit consultations, explaining coverage options, and maintaining client records, with weekly compensation, bonus opportunities, and a high school diploma or equivalent required.
Responsibilities:
- Connect with union members by phone and virtual appointments
- Schedule and lead benefit consultations
- Explain program features and coverage options
- Complete online forms and maintain client records
- Follow up to answer questions
Requirements summary:
- High school diploma or equivalent
- Clear communication and attentive listening
- Strong organization and follow-through
- Interest in helping others understand options
- Customer service, retail, or sales experience welcome
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · jazzhr
- Employer posting date
- 2026-10-12
- First seen by our source
- 2026-10-13
- Source record updated
- 2026-10-13
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | High school (required) |
| Perks mentioned | Performance bonus |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Spade Recruiting
| Field | Value |
|---|---|
| Open jobs on Jobsy | 33 |
Our Organization
Supporting working families has been central to our organization for generations. Through established relationships with thousands of unions and membership groups across North America, we help families understand the benefits available to protect their financial future.
As the only benefits provider operating under a fully unionized label, we place service, integrity, and trust at the center of our work. We’re committed to providing clear information and dependable support throughout each client’s experience.
The Opportunity
In this remote role, you’ll connect with union members who have requested information about their benefits. You’ll learn about their needs, explain available programs, and guide them through the next steps with professionalism and care.
Your day-to-day responsibilities will include:
Connecting with members by phone and through virtual appointments
Scheduling and leading benefit consultations
Explaining program features and coverage options in clear, accessible language
Completing online forms and maintaining accurate client information
Following up to answer questions and build lasting relationships
Your work will help families make informed decisions about their coverage and financial protection.
What You Can Expect
Weekly Compensation: Earning potential with additional bonus opportunities
Advancement Opportunities: Paths toward greater responsibility and leadership
Scheduling Flexibility: The ability to organize your time around appointments and work commitments
Fully Remote Work: Online tools and systems to support your daily responsibilities
Renewal Income: Opportunities for ongoing earnings through recurring renewals
Available Benefits: Health, dental, and vision coverage options
Training and Mentorship: Structured learning, personalized coaching, and continued professional development
Travel Incentives: Company-funded trips for qualifying team members to destinations such as Puerto Rico, Cancun, Disney, Las Vegas, and the Bahamas
What You Bring
Clear communication and attentive listening skills
Strong organization and consistent follow-through
An interest in helping others understand their options
A high school diploma or equivalent
Customer service, retail, or sales experience is welcome, but not required
Apply today to join a team dedicated to supporting families and helping its people grow.
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