Posted 21 days ago
Customer Success Manager
@ Digital Daycare Marketing
Canada
Overview
Digital Daycare Marketing is hiring a contract Customer Success Manager to own a portfolio of childcare center accounts. The work covers client retention, enrollment funnel analysis across Meta Ads and GoHighLevel, and weekly reporting. The role pays $6,000 USD per month guaranteed plus uncapped performance bonuses, with weekday North American business hours and about 4 to 6 hours of weekend asynchronous work.
Responsibilities:
- Own a portfolio of childcare center accounts through retention
- Monitor Meta Ads and GoHighLevel CRM enrollment funnels
- Lead structured client calls and communication
- Build weekly 7-day resolution plans for pipeline bottlenecks
Requirements summary:
- Experience as an Account Manager or Customer Success Manager
- Ability to work North American business hours
- Comfort with weekend asynchronous campaign oversight
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-10-20
- First seen by our source
- 2026-11-10
- Source record updated
- 2026-11-10
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Customer service |
| Schedule | day, weekends |
| Travel | air: none · ground: none |
| Work setting | Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Perks mentioned | Performance bonus |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Digital Daycare Marketing
| Field | Value |
|---|---|
| Open jobs on Jobsy | 1 |
About Digital Daycare Marketing
Digital Daycare Marketing is a specialized talent portal that recruits, trains, and deploys high-performing Account Managers/CSMs into dedicated childcare growth accounts.
If you're an experienced Account Manager or CSM who's tired of managing a book of accounts where nobody notices your work, and you want a role where your impact shows up with real businesses and communities, keep reading.
The Role
Through our portal, you will be onboarded and deployed as a dedicated Customer Success Manager owning a portfolio of childcare center accounts. Your primary objective is to drive client retention and revenue growth by optimizing end-to-end enrollment funnels and maintaining a high-touch client relationship.
Key Responsibilities
Portfolio Management: Own the client relationship from post-onboarding through long-term retention across your assigned childcare accounts.
Full-Funnel Oversight: Monitor and analyze overall campaign throughput (meta ads and gohighlevel CRM) - from paid Facebook/Instagram ad engagement to lead capture, tour booking rates, and final enrollment close rates.
Proactive Leadership: Lead structured client calls and maintain communication channels, anticipating account constraints before the client raises them.
Performance Optimization: Execute weekly reporting to identify core bottlenecks in each client’s enrollment pipeline and build actionable 7-day resolution plans.
Schedule & Compensation:
Schedule: Core availability Monday–Friday during North American business hours for live client calls, plus flexible, asynchronous campaign oversight across the weekend (approx. 4–6 hours).
Compensation: $6,000 USD/month guaranteed base (Independent Contractor agreement) + uncapped performance bonuses tied to portfolio retention.
Journal
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