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Posted 13 days ago

Dairycomp technical support specialist

@ Lactanet

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Guelph, Ontario

RemoteFull-time
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SIGNALS

Overview

Lactanet is hiring a full-time DairyComp Technical Support Specialist in Guelph, Ontario, to support key national dairy accounts with herd management software. The role covers complex installations, data setup, advanced troubleshooting, training the support team, and serving as primary contact with the software supplier. The position is primarily office-based with some national travel.

Responsibilities:

  • Implement and support key national accounts and specialized products
  • Resolve complex on-farm software and hardware issues
  • Serve as primary contact with the software supplier
  • Provide technical training to the front-line support team
  • Support custom data mining and herd data reviews

Requirements summary:

  • Strong computer skills and passion for technology
  • Dairy production knowledge
  • Experience with complex software systems
  • Ability to travel nationally

Tools & skills

DairyCompSensorsMilking robotsParlour systemsMobile applications
Source and dates

Job-board feed · jobillico

Employer posting date
2026-10-24
First seen by our source
2026-10-11
Source record updated
2026-10-28

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentIT
Hours per week40 (estimated)
Travelair: moderate · ground: minimal
Work settingOffice, Client sites, Outdoors
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Lactanet

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Canadian Network for Dairy Excellence.

Full company description

Lactanet is the premier source for herd management solutions, genetic information, software, tools, services and knowledge for dairy farmers and industry partners.

LinkedIn followers
6,523
People associated on LinkedIn
260
Reported office locations
  • 555, boul. des Anciens-Combattants, Ste-Anne-de-Bellevue, Québec H9X3R4, CA
  • 660 Speedvale Avenue West, 101, Guelph, Ontario N1K 1E5, CA
Other recorded names
  • Lactanet
Profile identifies a recruitment agency
No
View all jobs Website

Lactanet is the premier source for herd management solutions, genetic information, software, tools, services and knowledge for dairy farmers and industry partners.

FieldValue
IndustryBusiness Consulting and Services
Company size201-500 employees
HeadquartersSte-Anne-de-Bellevue, Québec
Organization typePrivately Held
Year founded1966
Open jobs on Jobsy30
LinkedInView page
Job description

Lactanet’s DairyComp herd management software supports many of Canada’s large and progressive dairy producers. We are looking for someone with passion for technology and strong computer skills to compliment their dairy production knowledge in this key role. Your responsibilities will include complex software systems, installations and data setup for key accounts across the country.This is a non-union position.

As the Technical Support Specialist, you will also provide training and advanced technical support for the DairyComp support team and act as the primary contact with our herd management software provider. The role will also include collaboration with milking equipment manufacturers to support sensor integration solutions.

Position Overview

Key Account Support

  • Provide dedicated solutions for our key national accounts with a personal touch.
  • Lead the implementation and support of specialized or non-standard products including sensors, parlours, robots and mobile applications.
  • Support custom data mining, data project setup, and comprehensive herd data reviews.

Advanced Integrations and Troubleshooting

  • Resolve complex on-farm technical software and hardware challenges.
  • Work directly with equipment dealers to resolve software integration issues.
  • Support our internal data movement process with timely resolutions.

Manage our Product Supplier Relationship

  • Serve as the primary contact with our software supplier for technical issues.
  • Collaborate in the troubleshooting of unresolved deep-level software issues.

Team Support and Development

  • Provide ongoing technical training and follow-up for our front-line support team
Working Conditions

This position is primarily office-based, with some national travel required to meet with key accounts and attend industry events. The location for this position is Guelph, Ontario.

How to Apply

Please send your resume and indicate in the subject line the title of the position you are applying for. Submit your application by email to: [email protected].

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