Demountable Walls Lead

Demountable wall technicians typically work for companies involved in commercial interior construction, architectural wall manufacturers, furniture dealerships, and office design and fit-out companies. This role often requires direct collaboration with clients, site supervisors, and general contractors to ensure the seamless installation of demountable wall systems. Strong customer service skills are crucial, as you will be the primary on-site point of contact. A valid driver’s license and a clean driving record are also required, as travel between job sites and occasional transportation of tools or materials is necessary.

As a Lead Hand, you will oversee a team of workers, ensuring that all tasks are completed safely and efficiently. You will be responsible for coordinating work across multiple areas, ensuring that safety protocols are followed at all times. In this role, you will assist workers with issues or concerns and may mentor apprentices within your trade. You will also ensure that project goals are met within the set timelines, while effectively prioritizing tasks as needed.

A key responsibility of the Lead Hand is to identify the required tools, materials, and personnel for specific jobs. If a tool or resource is unavailable, you will notify your supervisor and submit the necessary requests and documentation. Reporting directly to the supervising manager, the Lead Hand plays a critical role in decision-making and disciplinary actions. Flexibility is essential, as this role often involves varying schedules and travel to different job sites.

Successful Lead Hands should have significant experience in their trade, exceptional time management and organizational skills, and the ability to work both independently and as part of a team with minimal supervision.

Responsible To

Project Manager/Installation Coordinator

Supervises

A team of 3-8 Wall Installers (Levels 1-4)

Responsibility of Duties

The following outlines the key responsibilities of the position and should not be considered a comprehensive list of all duties:

• Oversee job and project activities, including material handling, product assembly, and installation, for the Architectural Interiors - Modular Wall Division, while also contributing to the development of apprentices.
• Maintain comprehensive product knowledge, including the ability to accurately count and specify products from plans or existing workstations.
• Serve as a technical liaison, effectively communicating with contractors, trades, electricians, cabling personnel, and building management.
• Act as the point of contact between the project manager/installation coordinator and the installation team to achieve project goals and address any concerns.
• Document detailed manufacturing issues, field issues, or any other concerns encountered during installation, following the Corrective Action Request (C.A.R) process.
• Ensure installations are completed within the defined scope of work and project timelines.
• Participate in company training and development programs to enhance skills and performance.

Knowledge, Skills and Abilities

Knowledge

• High School Diploma or equivalent, with a minimum of five (5+) years of hands-on experience in demountable wall installations, carpentry, or related field service within the contract furniture or architectural interiors industry.
• Demonstrated expertise in managing labour, overseeing complex product assembly, material handling, staging, and product sequencing, with a proven ability to handle field paperwork and project documentation efficiently.
• Advanced carpentry and framing skills are essential; glazing and glass wall system installation experience is highly desirable.
• Comprehensive understanding of demountable wall installation processes, including the coordination of cross-functional teams, site resources, and subcontractors to ensure smooth project execution.
• Manufacturer certifications from Teknion, DIRTT, Muraflex, or Haworth are highly preferred. Candidates without these certifications must demonstrate a strong commitment to attaining them.
• Strong leadership and problem-solving abilities, with a track record of successfully mentoring apprentices and managing teams in dynamic, high-pressure environments.
• Ability to communicate effectively with clients, general contractors, and site supervisors to ensure seamless project delivery and resolve on-site issues promptly.

Skills and Abilities

• In-depth knowledge of the Occupational Health and Safety Act (OHSA), WHMIS 2015, and Working-at-Heights regulations, ensuring a safe and compliant work environment.
• Strong verbal communication skills, including the ability to communicate with courtesy, tact, and discretion. Proficient in providing clear explanations, exercising sound judgment, and excelling in negotiation and presentation.
• Excellent written communication skills, including the ability to write, proofread, and edit reports and correspondence with strong attention to grammar and detail.
• Advanced computer skills, with proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and meeting agenda software. Familiarity with Procore Software for project communication is considered a valuable asset.
• Highly detail-oriented with strong analytical and problem-solving abilities, ensuring efficient troubleshooting and task completion.
• Superior organizational and time management skills, able to prioritize tasks effectively in fast-paced environments.
• Strong interpersonal and customer service skills, with the ability to build positive relationships with clients, team members, and stakeholders.

Other

• Valid and satisfactory ‘G’ drivers license and access to own vehicle
• Valid and satisfactory Criminal Record and Judicial Matters Check

Working Conditions

Active construction site or End-user's office environment with significant interruptions

Employment Terms

Position: Part-Time

Hours: Up to (20) hours per week

Benefits

Only a full-time position is eligible to participate in the following benefit programs once the eligibility requirements have been met.

• Health Benefits including Healthcare Spending Account
• Life, Accident Death & Dismemberment and Long-Term Disability (LTD) Insurance
• Dependent Life Insurance
• Registered Pension Plan (RPP) with company match
• Smoking Cessation Program Assistance
• Payroll Deduction Tool/Drill Purchase Program
• Annual Uniform Benefit Program

Company:

GOODINSTAL Inc. is an installation specialist of contract furniture and architectural walls for office and commercial buildings. Founded in 2014, we set out to provide a superior service to furniture dealers and interior design teams. We believed there could be a simpler process to achieving the workspace our clients desired, without sacrificing quality or service. To do this, we offer a no-nonsense approach to contract furniture for office spaces.

Our employee onboarding begins with a comprehensive orientation to company policies and procedures, Health & Safety, Accessibility in the Workplace, and what to expect on the job, and continues with on-the job training.

Apply to become part of our growing team today! Submit your cover letter and resume letter to the attention of Human Resources:

We thank all applicants for their interest in GoodInstal Inc. and will contact qualified candidates by phone or email to arrange an interview.

GoodInstal Inc. is committed to providing a barrier-free workplace. If accommodation is required during the selection or interview process, it will be available upon request. This job posting is available in an accessible format upon request.