Posted yesterday
Dental Administrator
@ Passion Dental Group
Welland, Ontario
Pay:
$21–$28 an hour
Responsibilities:
- Serving as the first point of contact—welcoming patients in person, over the phone, and via email with a high standard of care
- Coordinating and optimizing appointment schedules, including filling last-minute openings
- Managing patient inquiries, referrals, and communication with external offices
- Clearly explaining treatment plans, insurance coverage, and out-of-pocket costs or payment options
- Processing billing for patients and insurance providers while maintaining accurate financial records
- Following up on outstanding accounts receivable from both patients and insurers
Requirements summary:
- At Lincoln Dental Care, we’re redefining what a dental experience should feel like—and we’re looking for a warm, organized, and service-driven Dental Concierge to be at the heart of it.
- As a Dental Concierge, you’ll be the first and lasting impression for our patients, creating a welcoming, seamless, and personalized experience from start to finish.
- Wage range: $21-28/hour, depending on the candidate's experience
- A minimum of six months to one year of experience in a customer-facing service, administrative, or reception role is required.
- Availability to work flexible hours (clinic operates 7 days a week, until 9 pm Mon–Fri and until 6 pm on weekends)
- Strong organizational skills with the ability to multitask effectively
Source and dates
Employer career site / ATS feed · dayforce-feed
- Employer posting date
- 2026-11-09
- First seen by our source
- 2026-11-10
- Source record updated
- 2026-11-10
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Passion Dental Group
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Offering increased overall value in your clinic transition via a unique acquisition/partnership model
Full company description
Passion Dental Group was built by dentists for dentists. We provide an acquisition/partnership model that aligns with the selling dentist. Our Passion is providing CE training, mentorship, and career growth support to our partners. This partnership approach provides a "share the win" concept for a future exit strategy.... Visit our website (pdgcanada.ca) to learn more about our network of forward thinking dental clinicians and our shared vision of helping dentists and their teams grow their passion and create exceptional patient care.
- LinkedIn followers
- 3,964
- People associated on LinkedIn
- 137
- Reported office locations
- 855 42 Ave SE, Suite 210, Calgary, Alberta T2G 1Y8, CA
- Business categories
- Health Care
- Marketing
- Dental
- Other recorded names
- Passion Dental Group
- Passion Dental Group Inc.
- Specialties
- Dentistry clinics
- Dentists
- and Dental Hygienists
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Passion Dental Group was built by dentists for dentists. We provide an acquisition/partnership model that aligns with the selling dentist. Our Passion is providing CE training, mentorship, and career growth support to our partners. This partnership approach provides a "share the win" concept for a future exit strategy.... Visit our website (pdgcanada.ca) to learn more about our network of forward thinking dental…
| Field | Value |
|---|---|
| Industry | Hospitals and Health Care |
| Company size | 501-1,000 employees |
| Headquarters | Calgary, Alberta |
| Organization type | Privately Held |
| Year founded | 2019 |
| Specialties | Dentistry clinicsDentists and Dental Hygienists |
| Open jobs on Jobsy | 50 |
| View page |
Lincoln Dental Care (Welland) is hiring a Dental Administrator (Concierge)
Are you passionate about delivering exceptional service in a healthcare setting? At Lincoln Dental Care, we’re redefining what a dental experience should feel like—and we’re looking for a warm, organized, and service-driven Dental Concierge to be at the heart of it.
This is not your typical front desk role. As a Dental Concierge, you’ll be the first and lasting impression for our patients, creating a welcoming, seamless, and personalized experience from start to finish. If you thrive in a fast-paced environment, enjoy connecting with people, and take pride in delivering outstanding service, we’d love to meet you.
Specifics about the role:
Job Type: Full-time
Schedule: Clinic operates 7 days a week, until 9 pm Mon–Fri and until 6 pm on weekends
Wage range: $21-28/hour, depending on the candidate's experience
Your Responsibilities
While your day-to-day will be dynamic, your core responsibilities will include:
- Serving as the first point of contact—welcoming patients in person, over the phone, and via email with a high standard of care
- Coordinating and optimizing appointment schedules, including filling last-minute openings
- Managing patient inquiries, referrals, and communication with external offices
- Clearly explaining treatment plans, insurance coverage, and out-of-pocket costs or payment options
- Processing billing for patients and insurance providers while maintaining accurate financial records
- Following up on outstanding accounts receivable from both patients and insurers
- Maintaining up-to-date patient records and entering data into electronic systems
What You Bring
- A minimum of six months to one year of experience in a customer-facing service, administrative, or reception role is required.
- Availability to work flexible hours (clinic operates 7 days a week, until 9 pm Mon–Fri and until 6 pm on weekends)
- Strong organizational skills with the ability to multitask effectively
- Excellent communication and interpersonal skills, with a patient-first mindset
- A friendly, calm, and professional demeanor
- Ability to thrive in a fast-paced, team-oriented environment
- IPAC certification is an asset, but not required
About Us
At Lincoln Dental Care, we’re proud to be part of Passion Dental Group—a team that’s reimagining what dental care can feel like for both patients and team members.
We believe great dentistry goes beyond clinical care. It’s about creating thoughtful, seamless experiences that put people at ease and build lasting relationships. That’s why we operate with a hospitality-first mindset, where every detail matters and every interaction is intentional.
#PassionMP
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