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Posted 2 months ago

Dental Administrator and Treatment Coordinator

@ MHMI

Waterloo, Ontario

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SIGNALS

Overview

MHMI is hiring a Dental Front Desk Administrator and Treatment Coordinator for Toothworks Dental Clinic's Waterloo location. The role runs the daily front office, verifies and submits insurance claims, explains treatments such as Invisalign, manages collections and books appointments, Monday to Saturday.

Responsibilities:

  • Greet patients and answer a multi-line phone system
  • Explain treatments such as Invisalign to patients
  • Verify and send insurance claims
  • Manage collections and schedule appointments
  • Oversee daily operations of the dental office

Requirements summary:

  • Previous dental experience required
  • Proficiency with computers; dental practice management software is an asset
  • Ability to run a multi-line phone system
  • Positive attitude and dependability
  • Strong independent work ethic and team player

Tools & skills

Benefits mentioned

Dental
Source and dates

Source type not verified · talentnest

Employer posting date
2026-09-02
First seen by our source
2026-10-10
Source record updated
2026-10-10

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentAdministrative
Scheduleday, weekends
Travelair: none · ground: none
Work settingStore
PositionMostly standing
Physical demandsphysical low · computer high
LanguagesEnglish

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Job description

Dental Front Desk Adminstrator/Treatment Coordinator - Toothworks Dental Clinic

Are you passionate about supporting a team dedicated to providing top notch dental care, and helping patients understand their treatments? Are you ready to be a big part of giving our patients an exceptional dental care experience? If these questions make you smile, read on! We’ve got the ideal job for you working at our Waterloo location.

Your Role as a Front Desk Administrator/Treatment Coordinator

This role is the face and voice of our clinic, whether on the phone or welcoming patients at the front reception desk, you will help set the precedence. Must have a personality that quickly puts people at ease. Be enthusiastic about working for our patients and making dentistry fun. Must have a strong, independent work ethic and the ability to also work well as part of our team. Previous dental experience and computer competency is MANDATORY, as we operate digitally. Must have an “I’ll do whatever is needed” kind of attitude about work and responsibilities.

Key skills and tasks for success in the position include:

Oversee the daily operations of our dental office, verify and send insurance claims, explain treatment (Invisalign), manage collections, schedule appointments and strive to achieve operational goals and miscellaneous operations expenses.

Days - Monday to Saturday

QUALIFICATIONS

Must have previous dental experience.

Must be proficient with computers and previous dental practice management software experience would be considered an assett.

Be able to run a multi-line phone system.

Positive attitude.

Dependability.

Ability to leave 'life' at the door, and bring your best self to work everyday.

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