Posted 2 months ago
Dental Administrator and Treatment Coordinator
@ MHMI
Ottawa, Ontario
Overview
MHMI is hiring a Dental Administrator and Treatment Coordinator for Kilborn Dental Centre in Ottawa, a front desk role. The work covers greeting patients, scheduling, presenting treatment plans and fees, and processing billing and insurance, using Tracker dental software. Dental experience is required.
Responsibilities:
- Greet and check in patients
- Schedule appointments and handle patient inquiries
- Present treatment plans, fees and payment options
- Process billing, insurance submissions and payments
- Maintain patient records in Tracker dental software
Requirements summary:
- Customer-facing experience and dental experience required
- Background in sales, hospitality or client services strongly encouraged
- Comfortable discussing fees and services
- Strong interpersonal and communication skills
- Organized, reliable, able to manage a busy front desk
- Quick learner with new software
Tools & skills
Benefits mentioned
Source and dates
Source type not verified · talentnest
- Employer posting date
- 2026-09-02
- First seen by our source
- 2026-10-10
- Source record updated
- 2026-10-10
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Travel | air: none · ground: none |
| Work setting | Office, Hospital or clinic |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
MHMI
| Field | Value |
|---|---|
| Open jobs on Jobsy | 71 |
About Us
Kilborn Dental Centre is a friendly, patient-focused dental clinic in Ottawa dedicated to providing an exceptional experience for every patient who walks through our doors. We're growing our team and looking for a motivated, personable individual to join us in a front desk administration role.
Key Responsibilities
- Greet and check in patients, creating a warm and welcoming first impression.
- Schedule appointments, manage confirmations, and handle patient inquiries by phone and email.
- Present treatment plans and explain fees, insurance coverage, and payment options to patients.
- Process billing, insurance submissions, and payments accurately and efficiently.
- Maintain patient records using Tracker dental software.
- Support the clinical team with day-to-day coordination and workflow.
What We're Looking For
- Experience in a customer-facing role — dental experience is required.
- Backgrounds in sales, hospitality, or client services are strongly encouraged to apply.
- Comfortable discussing fees and services with confidence and professionalism.
- Strong interpersonal and communication skills with a naturally warm, patient manner.
- Organized, reliable, and able to manage a busy front desk environment.
- Quick learner who is comfortable picking up new software and systems.
How to Apply
We'd love to hear from you! Please submit your resume and a brief cover letter through Indeed.
Kilborn Dental Centre welcomes applications from all qualified candidates.
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