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Posted 38 months ago

*Dental Receptionist/Treatment Coordinator

@ The Marshall Group-Staffing, Recruitment & Employment Agency (Dental & Medical)

Toronto, Ontario

3+ years experience
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Overview

The Marshall Group, a staffing agency, is hiring a Dental Receptionist/Treatment Coordinator for a non-assignment dental practice in Islington/Bloor. The role covers phone and email patient communication, scheduling, treatment coordination, insurance claims and payment collection. Hours are Tuesday to Friday 8:30am to 5:00pm and Saturdays 8:30am to 3:00pm, at $25 to $33 per hour depending on experience.

Responsibilities:

  • Answer calls and emails, book patients and follow up
  • Track and follow up on outstanding dental treatment
  • Coordinate treatment and patient flow
  • Send insurance claims and manage payments
  • Gather and update patient medical and insurance information

Requirements summary:

  • 3 to 5 years of experience required
  • Proficient in MS Office and Tracker software
  • Appointment scheduling and patient follow-up experience
  • Knowledge of basic dental procedures and terminology
  • Slavic language is an asset

Tools & skills

Benefits mentioned

Dental
Source and dates

Source type not verified · cats

Employer posting date
2023-09-20
First seen by our source
2026-10-15
Source record updated
2026-11-10

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentCustomer service
Experience3+ years
Hours per week37.5
Scheduleday, weekends
Travelair: none · ground: none
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish

Summary and details written by AI from the posting; the employer’s posting is the authority.

The Marshall Group-Staffing, Recruitment & Employment Agency (Dental & Medical)

FieldValue
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Job description

Our thriving non-assignment dental practice is seeking an organized, dedicated experienced Dental Receptionist/Treatment Coordinator to join our high-energy team. Our clinic, conveniently located with access to public transit, houses 2 operatories (1 dentist and 1 hygienist daily).

We pride ourselves in providing high-quality patient care and we take care of our patients like they are our family. The successful candidates must have a dynamic personality, friendly, professional, friendly, positive and mature. Candidates must be a self-starter, have the ability to multitask, be motivated, fine attention to detail, work well in a team and have strong organization skills.

We are passionate about providing excellent customer service to our patients and we are looking for a team member to share the same work ethics.

Must have Minimum 3-5 years experience

Hours:

  • Tuesday-Friday 8:30am - 5:00pm

  • Saturdays 8:30am - 3:00pm

Location: Islington/Bloor (Parking $5 or $6/day)


Compensation: $25-$33 (TBD) ​depending on experience and performance


Duties and Responsibilities:

• Answer and respond to telephone calls and emails with professionalism (Patient bookings, follow up calls)

• Manage incoming emails

• Monitor, track and follows up with patients to schedule outstanding Dental Hygiene treatment

  • Treatment coordinating


• Send insurance claims

• Financial administrative duties such as collection and management of payments

• Gather, record and update medicals, personal and insurance information from patients

• Other administrative tasks as assigned by the designated manager.

• Coordinate patient flow

Qualifications·

• Proficient in MS Office (MS Word, Excel, Outlook) and sending/responding to emails

• Proficient in Tracker software

• Able to work within a team based environment and requires little supervision

• Proficient with appointment scheduling and follow up with patients

• Knowledge of basic dental procedures and terminology.

• Asset if you speak a Slavic language


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