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Posted 2 months ago

Department Manager

@ JDI

St. John's, Newfoundland and Labrador

Full-time
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SIGNALS

Overview

JDI, through its KENT building supply chain, is hiring a full-time Department Manager to lead the sales results and daily management of a store department. The role covers executing marketing campaigns, managing inventory, supervising associates and attending meetings, on top of sales associate duties. Experience in retail sales and supervision is preferred.

Responsibilities:

  • Lead department on safety, customer service and merchandising
  • Communicate priorities and provide tools to associates
  • Manage associate performance and identify training needs
  • Handle associate and customer concerns professionally
  • Execute marketing campaigns and manage inventory

Requirements summary:

  • Retail sales and supervision experience preferred
  • Knowledge of department products is an asset
  • Ability to manage changing priorities in a fast-paced environment
  • Positive attitude and drive to reach goals

Tools & skills

Source and dates

Employer career site / ATS feed · oraclecloud

Employer posting date
2026-08-31
First seen by our source
2026-10-08
Source record updated
2026-10-09

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentRetail
Manages peopleYes
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingStore, Warehouse
PositionSitting and standing
Physical demandsphysical moderate · computer low
Encouraged to applyPeople with disabilities
Perks mentionedPaid training

Summary and details written by AI from the posting; the employer’s posting is the authority.

FieldValue
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Job description

Build More Than a Career. Build a Future.

At KENT, people don't just take jobs. They build careers.

Whether you're leading a team, serving customers, creating content, managing projects, or building expertise in your field, you'll find opportunities to learn new skills, take on new challenges, and grow your career. Many of our leaders started in frontline roles and advanced through experience, development, and hard work.

If you're looking for a place where your contribution matters, your growth is supported, and your work helps shape communities across Atlantic Canada, we'd love to hear from you.

Join one. Grow with many.

Department Managers are responsible for the sales results and daily management of their area. This includes executing marketing campaigns, managing inventory, and participating in meetings, in addition to the duties of a sales associate.

  • Leads department by demonstrating the highest standards of safety, customer service and merchandising
  • Communicates information and priorities to associates and ensures they have the direction and tools needed to complete their tasks
  • Manages associate performance through feedback and identifying training opportunities
  • Handles associate and customer concerns in a fair and professional manner
  • Can manage changing priorities in a fast-paced environment
  • Motivates others through their positive attitude to always improving
  • Demonstrates the drive and commitment needed to reach goals
  • Experience in retail sales and supervision is preferred
  • A knowledge of department products is an asset
  • Typical career steps are to manage larger departments before becoming an assistant store manager.
Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through superior customer service and know-how, quality products, and everyday great prices. We protect our customers and staff by hiring and training associates committed to our safety values. We employ over 3,700 people and work hard to increase our market share through strategic investment in training and technology. We focus on the development of our people and promote a culture of continuous improvement and innovation. In addition to our retail stores, we operate truss manufacturing facilities and a wholesale drywall company. We are a member of Independent Lumber Dealers Co-operative and the ARENA buying group which ensures our great product selection and pricing

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

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