Posted 4 days ago
Design Coordinator
@ Crate & Barrel
Vancouver, British Columbia
SIGNALS
Overview
Crate & Barrel is hiring a full-time Design Coordinator to support the design experience by managing appointments, store events and sales aids. The role assists customers on the floor and supports Designers with in-home and in-store consultations.
Responsibilities:
- Organize appointments, store events and sales aids
- Assist customers on the floor and hand off to Designers
- Conduct post-purchase customer outreach
- Assist Designers with in-home and in-store consultations
- Support large-scale projects as assigned
Requirements summary:
- 1+ years of retail or customer service experience
- Experience organizing events
- Proficiency in Google platforms and appointment systems
- Understanding of basic design functions
- Strong organizational and communication skills
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-11-09
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Experience | 1+ years |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Store, Client sites |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Crate & Barrel
| Field | Value |
|---|---|
| Open jobs on Jobsy | 1 |
Job description
The Design Coordinator supports the design experience by organizing and managing appointments, store events, and sales aids. The Design Coordinator is responsible for delivering exceptional customer service and providing initial assistance to customers seeking design solutions. The Design Coordinator will assist Designers with consultations, projects, and customer outreach.
A day in the life as a Design Coordinator...
A day in the life as a Design Coordinator...
- Drive sales and a differentiated experience by assisting customers and Designers with managing appointments and Design Desk projects
- Own the organization and replenishment of sales aids.
- Conduct post-purchase customer outreach
- Support Designers and Leaders by managing pipeline activities and in-store events
- Assist customers on the floor and pass them off to Designers as appropriate
- Possess a clear understanding of the brand aesthetics and merchandising strategy by channel: store, e-commerce, and catalog
- Ensure full understanding and awareness of all product information, including characteristics and care information, and stay informed on the competition and industry trends
- Act as the point person and maintain partnerships with CDST and B2B departments
- Deliver individual sales, KPI, service goals, and productivity standards, and engage customers on the sales floor by demonstrating our selling skills
- Actively listen to the customer to identify which products will best meet their needs and communicate company loyalty services
- Assist Designers with in-home and in-store consultations
- Support and model excellent service by exhibiting a positive attitude and enthusiasm, ensuring all customers receive gracious, quick, and efficient service
- Support store training and education on design services to drive a clear understanding of design services and offerings
- Support large-scale projects as assigned.
- Understanding basic design functions, including spatial planning, fabric selection, lighting, and interior design styles
- Excellent, effective, timely communication skills and the ability to translate the brand vision and the customer's wants/needs
- Ability to stay up to date on market trends
- Ability to be an agent of change and shift quickly as our business evolves
- Proven track record of building long-lasting relationships with customers
- Interpersonal skills; team player
- Strong organizational skills
- 1+ years of relevant experience in Retail or Customer Service
- Experience organizing events
- Proficient in Google platforms, virtual communication, and appointment management systems
Journal
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