Design Studio Consultant

Guided by our five core values, you have the chance to do the kind of work that adds up to something meaningful. The opportunity to challenge yourself and learn new skills. The prospect of being surrounded by smart, ambitious, motivated people, day-in and day-out. That’s the kind of work you can expect at Trico Homes. Sound interesting? Come join us.

A company with over 30 years’ experience, Trico Homes is made up of an incredible team of people who are dedicated to building outstanding homes and communities in and surrounding Calgary, AB. We are continually recognized as one of Canada's 50 Best Managed Companies and one of the Best Workplaces in Canada, and that shows clearly in our culture.

We emphasize work-life balance and focus on learning and development, innovation, and fun at work. Trico Homes is dedicated to equality and inclusion in the workplace, and we invite you to join our team today to help us build on our success and build your career at one of Canada’s best places to work!”

The Design Studio Consultant plays a vital role in facilitating the interior selection process for clients purchasing new homes. Reporting to the Design Studio Manager, this position involves guiding clients through the selection of products and finishes that align with their preferences, needs, and budget constraints. The consultant assists clients in making informed decisions, recommends suitable options, and ensures exceptional customer satisfaction throughout the process. Supplier visits may be required based on individual client files. Effective communication and coordination with inter-office departments, field staff, and clients are essential for success in this role. The Design Studio Consultant must possess strong communication skills, a keen eye for detail, and proficiency in various aspects of interior design. The ability to thrive in a fast-paced environment and manage multiple tasks is crucial.

Primary Responsibilities:

• Guide homebuyers through the interior selection process, identifying needs, preferences, and budget parameters.
• Recommend suitable products and finishes based on client requirements, ensuring alignment with their aesthetic preferences and budgetary considerations.
• Provide professional guidance on materials, colors, textures, and finishes to support informed decision-making.
• Accurately document and enter all interior selections, upgrades, quantities, and pricing into the system.
• Perform material take-offs for upgrades, such as tile, hardwood, carpet, and countertop selections, ensuring accurate estimation and ordering.
• Review all selection-related documentation for accuracy and completeness prior to homeowner approval.
• Coordinate effective communication between homeowners, internal departments, field staff, and suppliers.
• Manage homeowner expectations by clearly communicating processes, limitations, and cut-off dates inherent to a production housing model.
• Collaborate with design studio team members and cross-functional partners to support production timelines and customer experience.
• Attend preview nights as required to assist new and prospective clients through the design studio, showcasing available options and answering queries.
• Collaborate closely with the design studio team and other relevant departments, sharing insights and coordinating efforts to enhance customer experience.
• Provide ongoing support and assistance to clients throughout the design process, addressing any concerns or inquiries promptly and professionally.
• Perform various administrative tasks as needed, including scheduling appointments, organizing client files, and maintaining documentation records.
• Assist in selecting and arranging products to display in the design studio, ensuring an attractive and functional presentation of available options
• Stay updated on current trends, products, and industry developments in interior design through ongoing education and training opportunities.
• Build and maintain strong relationships with clients, fostering trust and loyalty through exceptional service and personalized attention.

Qualifications:

• A Diploma, Bachelor’s Degree or equivalent work experience in Interior Design.
• Previous sales experience is an asset.
• Knowledge of current trends and products in interior design.
• Ability to exercise sound judgment and prioritize tasks effectively.
• Experience with cabinet design is beneficial.
• Proven track record of meeting deadlines.
• Familiarity with construction terminology is advantageous.
• Ability to read blueprints is required.
• Strong ability to work in a fast-paced team environment.
• Action-oriented with the ability to meet critical timelines.
• Superior organizational and detail-oriented skills.
• Flexibility to work with a variable schedule.

Core Competencies:

• Customer-focused mindset with a passion for creating exceptional experiences.
• Strong attention to detail and commitment to quality.
• Collaborative, adaptable and able to work cross-functionally.
• Ability to coach, motivate and inspire a team.

Closing Date: Until suitable candidate is found.

We appreciate the interest of all candidates, but only those selected for an interview will be contacted. Please note that a security clearance will be part of the recruitment process.