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Posted 113 months ago

Deskside Engineer - Pickering, ON

@ Info-Ways

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Pickering, Ontario

On-siteContract3+ years experience

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SIGNALS

Overview

Info-Ways is hiring a contract Deskside Engineer in Pickering, ON for a 6+ month term. The role provides desk-side Windows, Mac, printer and mobile support, with rotational on-call executive support. A background check is required.

Responsibilities:

Install, troubleshoot and repair desktops, notebooks and printers
Support Windows XP, 7, 8.1 and Mac OS X users at the desk
Order parts through OEMs and replace components
Provide remote control and video conferencing support
Rotational on-call support for executives

Requirements summary:

At least 3 years of hands-on field support experience
CompTIA A+ certification (mandatory)
Strong Microsoft Office skills
Strong break/fix skills
Excellent customer service and communication
Pass a background security check

Tools & skills

Windows XP Windows 7 Windows 8.1 Mac OS X Microsoft Office Outlook Excel Word

Source and dates

Employer career site / ATS feed · smartrecruiters

Employer posting date: 2017-08-08
First seen by our source: 2026-10-14
Source record updated: 2026-10-14

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

Seniority	Mid level
Department	IT
Experience	3+ years
Travel	air: none · ground: none
Work setting	Office
Position	Sitting and standing
Physical demands	physical moderate · computer high
Languages	English
Licences & certifications	CompTIA A+, Apple Certified Mac Technician, Apple Certified Support Specialist, Dell Premier Hardware Certification, Lenovo/IBM Desktop Systems Hardware Certification, Lenovo/IBM Mobile Systems Hardware Certification
Background checks	criminal record

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Info-Ways

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Field	Value
Open jobs on Jobsy	72

Job description

Company Description

Job Description

Role: Deskside Engineer
Location: Pickering, ON
Duration: 6+ Months

BGV will be done for the selected candidates.

Desired Experience:

At least 3 years hands on experience in field Support Services
Strong skills in supporting desk side for Windows XP, Windows 7 and Windows 8.1 installation, troubleshooting and reporting.
Experienced to support Mac OSX
Knowledge to support Multifunctional Devices, Smart Phones, PDAs & BYOD
OEM Certified Technician for ordering parts through OEM and parts replacement
Strong Microsoft Office skills (Outlook, Word, and Excel)
Strong Break / Fix skills Desktops, Workstations, Notebooks and Printers
Broad experience in IT related services with basic understanding of Networks, Intel Servers and Telecoms
Experience including remote control of PCs and video conferencing knowledge
Rotational On-call for executive support

Strong customer service skills
Ability to provide consistent, excellent customer support to entire staff, representing a variety of personalities and management levels
Strong written and verbal communication skills
Must be detail oriented and self-motivating
Ability to successfully pass a background security check

Desired Certification ( A combination of 02 mandatory)
1. CompTIA A+ certification ( Compulsary )
2. Apple Certified Mac Technician (ACMT)
3. Apple Certified Support Specialist
4. Premier Dell Hardware Certification
5. Lenovo/IBM Desktop Systems Hardware Certification
6. Lenovo/IBM Mobile Systems Hardware Certification
7. HP Accredited Platform Specialist (APS) - HP Commercial Desktop, Workstation, Laptop Solutions
8. HP Accredited Platform Specialist (APS) - HP LaserJet Solutions

Please respond with your word resume and requested details:

Full Name :
Work Authorization:
Contact Number :
Email ID :
Skype ID:
Current location:
Willing to relocate :
Rate/hr :

Additional Information

All your information will be kept confidential according to EEO guidelines.

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Deskside Engineer - Pickering, ON

Overview

Responsibilities:

Requirements summary:

Tools & skills

Job details

Info-Ways

Company Description

Job Description

Additional Information

Journal

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