Posted 3 months ago
Desktop Engineer – EUC, Intune, SCCM & Virtual Desktop
@ Astra North Infoteck Inc.
Montréal, Quebec
Overview
Astra North Infoteck Inc. is hiring a Desktop Engineer to run end-user computing, endpoint management and virtual desktop services. The role involves supporting Windows, macOS and Microsoft 365 devices and applications through Intune, SCCM/MECM and Active Directory. The posting asks for 8+ years of EUC and desktop support experience.
Responsibilities:
- Support Windows, macOS and Microsoft 365 end users
- Manage endpoints through Intune and SCCM/MECM
- Administer virtual desktop environments such as AVD, Citrix and VMware Horizon
- Handle incidents, problems, requests and changes in ServiceNow or JIRA
Requirements summary:
- 8+ years of EUC and desktop support experience
- Hands-on expertise with Intune, SCCM/MECM and Active Directory
- Experience with virtual desktop technologies
- Preferred: banking and financial services experience
- Preferred: ITIL Foundation or Microsoft Modern Desktop Administrator certification
Tools & skills
Source and dates
Source type not verified · zoho
- Employer posting date
- 2026-08-12
- First seen by our source
- 2026-10-11
- Source record updated
- 2026-10-11
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | IT |
| Experience | 8+ years |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Licences & certifications | Microsoft Modern Desktop Administrator, ITIL Foundation |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Astra North Infoteck Inc.
| Field | Value |
|---|---|
| Open jobs on Jobsy | 426 |
Desktop Engineer – EUC, Intune, SCCM & Virtual Desktop
Required Skills & Experience
Core Desktop Technologies
• 8+ years of End User Computing (EUC) and Desktop Support experience.
• Strong expertise supporting:
• Windows 10/11
• macOS
• Microsoft 365
• Endpoint Computing Technologies
• Virtual Desktop Infrastructure (VDI)
Endpoint Management
• Microsoft Intune
• Microsoft Endpoint Manager
• SCCM/MECM
• Active Directory
• Entra ID (Azure AD)
• Group Policy Administration
Virtual Desktop Technologies
• Azure Virtual Desktop (AVD)
• Citrix Virtual Apps & Desktops
• VMware Horizon
• Remote Desktop Services
Application Support
• Microsoft Office 365
• Outlook
• Teams
• VPN Clients
• Enterprise Business Applications
• Browser and Plugin Support
Infrastructure Knowledge
• Wi-Fi Connectivity
• LAN/WAN Fundamentals
• DNS and DHCP Basics
• Printing Services
• Authentication and Access Management
• Endpoint Security Controls
IT Service Management
• Incident Management
• Problem Management
• Request Fulfillment
• Knowledge Management
• Service Transition Support
• Change Management
Tools
• ServiceNow
• JIRA
• Microsoft Intune
• SCCM/MECM
• Active Directory
• PowerShell
• Microsoft 365 Admin Tools
Preferred Qualifications
• Experience supporting Banking and Financial Services environments.
• Expertise in large-scale desktop migrations and device refresh programs.
• Microsoft Modern Desktop Administrator certification.
• ITIL Foundation certification.
• Experience supporting global enterprise user communities.
• Knowledge of endpoint security and compliance requirements.
Journal
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